UNIX System Administrator Resume

SUMMARY

5+ years information technology (IT) experience on both civilian and military MI computer systems
10+ years in business, customer service, problem - solving, and solution implementation
3 years as a business manager servicing hundreds of domestic and international clients
Professionally minded, strong organization and goal oriented approach
Proven ability to provide creative, alternative approaches to problem solving
Technically minded and proficient in MS Office (Word, Excel, PowerPoint,) and web applications
Ability to quickly grasp and retain technological concepts, processes and methodologies

PROFESSIONAL EXPERIENCE

UNIX System Administrator

Confidential

Responsibilities:

Security Readiness Reviews - STIG RHEL 6 & 7 Linux Servers and remediate findings
Unix/Linux Administration, LDAP, Account & Configuration Management
Utilize Remedy ticketing system to perform troubleshooting and problem resolution

IT Desktop Support Analyst

Confidential

Responsibilities:

Computer systems: analysis and repair, system reimaging, hardware and software compatibility, upgrades
HP Service Manager Ticket Management: fulfillment, assignment, escalation
Desktop and laptop deskside support: system hardware upgrades and software installation/support

Internet Inventory Manager

Confidential

Responsibilities:

Performed daily market analysis on current and prospective inventory to ensure competitive market pricing
Ensured accurate processing of all purchase orders and subcontractor invoices
Processed cash receipts and deposits and gave final approval of new business contracts
Responded to all vendor inquires, reconciled vendor statements, researched and corrected discrepancies
Managed advertising portals for proper product placement, quality control and advertising effectiveness
Researched new advertising outlets to increase product exposure and market share
Managed team of 10 product specialists and 14 logistics personnel assisting in time and expense analysis

Account Manager

Confidential

Responsibilities:

Procured and managed new accounts, services and performed interstate hardware installations
Oversaw an independent ATM route; serviced machines regularly (hardware and software)
Completed weekly bookkeeping and cash balancing of incoming accounts receivable and payable
Conducted market research and pricing analysis with a focus on ensuring 100% ADA and PCI compliance
Improved market share by utilizing website enhancements, keyword advertising, non-profit event sponsorship

Business Operations Manager

Confidential

Responsibilities:

Managed 4 person team while grossing over $2.5 million in domestic and international revenue
Specialized in the sale of computers, laptops, electronic systems and individual hardware components
Designed and installed custom hardware and software systems upgrades to meet processing requirements
Responded to all clients and customer service requests in a timely manner
Conducted product research, advertising techniques and developed supplier relations across the globe
Managed domestic and international customer relations via technological correspondence