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Systems Administrator Resume

Dumfries, VA

SUMMARY:

  • Seeking to Apply a Broad - Based Computer & Networking Skill Set into a Career in Enterprise Architecture Design
  • Exceptionally motivated IT professional, experienced in managing projects and implementations.
  • Consistently provides technical solutions and assistance for issues related to computer systems, network infrastructures, and security.
  • Skilled in troubleshooting systems and networks in a timely and courteous manner.
  • Driven to understand the interdependencies within a software environment, and strives to improve the functionality of a system while increasing efficiency and security.
  • Possesses a dynamic personality with exceptional interpersonal communication skills.
  • Holds a degree in Information Technology with a concentration on Network Security.
  • Maintained quality of service on production server environment including monitoring, upgrading, and diagnosing issues
  • Responsible for managing IT purchasing, price competes and product comparison
  • Implemented complete site rollouts of network, VOIP and personal computer infrastructure for new facilities, and the upgrading and merging of older facilities
  • Participated in Change Review Board meetings and designing project teams
  • Managed and upgraded networks and servers in physical and virtual architectures

TECHNICAL SKILLS:

  • Windows Server 2003, 2008
  • Windows 2000, XP, Vista, 7
  • Microsoft Office 2003, 2007
  • Microsoft Outlook 2003, 2007
  • VMware ESX
  • SQL 2005, 2008
  • Exchange 2003
  • Internet Explorer 6, 7, 8, 9
  • Mozilla Firefox, Chrome
  • SAV/SEP Manager
  • Cisco VPN
  • DNS/DHCP
  • Active Directory
  • 2003 Domain Controller management
  • Remedy ARS
  • WSUS
  • Microsoft SharePoint 2007
  • PKI/SSL infrastructure
  • IIS
  • Lotus Domino Server/Notes
  • Apache 2.2
  • Coldfusion

RELEVANT EXPERIENCE:

Systems Administrator

Confidential, Dumfries, VA

Responsibilities:

  • Coordinating the maintenance and upgrade of a legacy web application suite used by 5,500 personnel built on a Lotus Domino and .NET backend
  • Working closely with Information Assurance processes to acquire security accreditation for several applications which had not previously been accredited

Jr. Systems Administrator

Confidential, Alexandria, VA

Responsibilities:

  • Systems administrator maintaining and upgrading servers and workstations
  • Collaborating and assisting Systems Manager on a variety of tasks dealing with servers and workstations in a production environment

Desktop Support Specialist

Confidential, Mclean, VA

Responsibilities:

  • Managed and documented incidents using Remedy ARS
  • Advanced support for Outlook 2003/2007 and MS Office applications, operating systems, COTS and custom software
  • Provided support for an array of remote access tools including VPN, Citrix, RDP, SecurID tokens, dial-in connections, wireless, EVDO and BlackBerry
  • Subject Matter Expert for BlackBerry and EVDO tools and for proprietary financial budgeting and planning tools

IT Services Coordinator

Confidential, Chantilly, VA

Responsibilities:

  • Responsible for managing telephone support services for the Department of Justice IT Help Desk covering the Civil and Civil Rights divisions
  • Provided remote support for Outlook, MS Office Suite, WordPerfect, Adobe, BlackBerry and remote access using Connectivity Citrix connections and MS Terminal Servers

IT Support/Network Administrator

Confidential, Chantilly, VA

Responsibilities:

  • Part of a small diverse team that administrated and maintained a large local area network consisting of over 1,200 users
  • Responded to and managed help desk incident reports and service requests
  • Participated in building servers, domain controllers and personal computers while upgrading and managing networks consisting of Cisco switches, routers and firewalls
  • Contributed to projects design, implementation documentation and rollouts

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