Systems Administrator Resume
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Dumfries, VA
SUMMARY:
- Seeking to Apply a Broad - Based Computer & Networking Skill Set into a Career in Enterprise Architecture Design
- Exceptionally motivated IT professional, experienced in managing projects and implementations.
- Consistently provides technical solutions and assistance for issues related to computer systems, network infrastructures, and security.
- Skilled in troubleshooting systems and networks in a timely and courteous manner.
- Driven to understand the interdependencies within a software environment, and strives to improve the functionality of a system while increasing efficiency and security.
- Possesses a dynamic personality with exceptional interpersonal communication skills.
- Holds a degree in Information Technology with a concentration on Network Security.
- Maintained quality of service on production server environment including monitoring, upgrading, and diagnosing issues
- Responsible for managing IT purchasing, price competes and product comparison
- Implemented complete site rollouts of network, VOIP and personal computer infrastructure for new facilities, and the upgrading and merging of older facilities
- Participated in Change Review Board meetings and designing project teams
- Managed and upgraded networks and servers in physical and virtual architectures
TECHNICAL SKILLS:
- Windows Server 2003, 2008
- Windows 2000, XP, Vista, 7
- Microsoft Office 2003, 2007
- Microsoft Outlook 2003, 2007
- VMware ESX
- SQL 2005, 2008
- Exchange 2003
- Internet Explorer 6, 7, 8, 9
- Mozilla Firefox, Chrome
- SAV/SEP Manager
- Cisco VPN
- DNS/DHCP
- Active Directory
- 2003 Domain Controller management
- Remedy ARS
- WSUS
- Microsoft SharePoint 2007
- PKI/SSL infrastructure
- IIS
- Lotus Domino Server/Notes
- Apache 2.2
- Coldfusion
RELEVANT EXPERIENCE:
Systems Administrator
Confidential, Dumfries, VA
Responsibilities:
- Coordinating the maintenance and upgrade of a legacy web application suite used by 5,500 personnel built on a Lotus Domino and .NET backend
- Working closely with Information Assurance processes to acquire security accreditation for several applications which had not previously been accredited
Jr. Systems Administrator
Confidential, Alexandria, VA
Responsibilities:
- Systems administrator maintaining and upgrading servers and workstations
- Collaborating and assisting Systems Manager on a variety of tasks dealing with servers and workstations in a production environment
Desktop Support Specialist
Confidential, Mclean, VA
Responsibilities:
- Managed and documented incidents using Remedy ARS
- Advanced support for Outlook 2003/2007 and MS Office applications, operating systems, COTS and custom software
- Provided support for an array of remote access tools including VPN, Citrix, RDP, SecurID tokens, dial-in connections, wireless, EVDO and BlackBerry
- Subject Matter Expert for BlackBerry and EVDO tools and for proprietary financial budgeting and planning tools
IT Services Coordinator
Confidential, Chantilly, VA
Responsibilities:
- Responsible for managing telephone support services for the Department of Justice IT Help Desk covering the Civil and Civil Rights divisions
- Provided remote support for Outlook, MS Office Suite, WordPerfect, Adobe, BlackBerry and remote access using Connectivity Citrix connections and MS Terminal Servers
IT Support/Network Administrator
Confidential, Chantilly, VA
Responsibilities:
- Part of a small diverse team that administrated and maintained a large local area network consisting of over 1,200 users
- Responded to and managed help desk incident reports and service requests
- Participated in building servers, domain controllers and personal computers while upgrading and managing networks consisting of Cisco switches, routers and firewalls
- Contributed to projects design, implementation documentation and rollouts