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Systems Engineer Resume

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Winnetka, IL

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PROFESSIONAL SUMMARY:

Systems Engineer with 5+ years of experience in server infrastructure, networking, and security. A self - motivated professional with the ability to quickly master new technology to drive process improvements.

SKILL:

  • Cisco Routing/Switching
  • VMware Virtualization
  • MDM Design & Administration
  • Windows Server
  • Scripting
  • Cloud services
  • Azure/Active Directory
  • Log Analysis
  • IIS/Apache
  • DNS/DHCP

WORK HISTORY:

Systems Engineer

Confidential,Winnetka, IL

Responsibilities:

  • Transitioned Jamf infrastructure to virtualized windows servers from end-of-life Mac hardware, increasing performance and availability
  • Migrated several applications from an outdated on-premises Single Sign-On to Azure SSO services
  • Increased printing security and availability by leading the implementation of a print management system with secure print release technology
  • Wrote and maintained custom scripts to automate processes and synchronize data between student information system and MDM servers
  • Increased efficiency and flexibility of workstation deployment by transitioning from monolithic imaging to zero-touch provisioning utilizing Apple's Device Enrollment Program and Jamf's device management services
  • Automated end user configurations such as campus wireless connectivity, SMB drive mappings, and printer installations using configuration profiles, custom scripts, and packages
  • Migrated A/V and printing clients to dedicated VLANs to increase organization and security
  • Provided tier 3 support by identifying the root cause of widespread issues using system logs, network analyzers (Wireshark), and configuration best practices

IT Technician

Confidential, Gurnee, IL

Responsibilities:

  • Analyzed software and hardware issues to identify troubleshooting methods needed for quick remediation
  • Patched software and installed new versions to eliminate security problems and protect data
  • Rebuilt outdated Mac NetBoot server and used DeployStudio to create and deploy new images to Mac computer labs
  • Migrated video surveillance servers to new hardware utilizing software configuration and database backups
  • Designed and implemented new digital signage solution using Google Chrome technology
  • Removed and replaced malfunctioning components to correct hardware problems
  • Collaborated with vendors to resolve advanced issues
  • Configured hardware, devices and software to set up workstations for employees

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