Senior Systems Engineer Resume

SUMMARY:

14 years collective of server management & Systems Engineering
My technical expertise consists of experience in analysis, design, deployment and management of infrastructure/cloud solutions. I have given leadership and conducted several projects that gifted me the following attributes.
14 years of experience in Microsoft technologies Active Directory, Exchange Server, ADFS, Office365, Skype for Business Server, Windows Clustering, Hyper - V, DFS, SQL, SCCM, SCVMM)
Certified in AWS Solutions Architect Associate and have experience in AWS
Certified in Azure IaaS implementations
Dealt with BladeLogic, DELL Servers, HP Servers and HP SIM & HP ILO
DNS, DHCP, WSUS, AD Group Policies and Domain Replication
Quest PowerShell and Microsoft PowerShell Scripting
Certified in ITIL and Security Policies
Experienced in VMWare ESXi 5.5/ 6.X environment
Compliant with task management and updating Sprint logs (JIRA)

PROFESSIONAL EXPERIENCE:

Confidential

Senior Systems Engineer

Responsibilities:

Actively work with Confidential Cloud Services team on creating and standardize AWS accounts/User access with the Bitbucket CI/CD processes
Troubleshoot Microsoft Exchange email flow issues when needed.
Troubleshoot Confidential AD domain issues which has 30+ domains all over the world.
Provide OS support of 17000+ Windows Servers across Confidential datacenters including Dell, HP, CISCO UCS Hardware and VMWare environment
Performed Windows server patching through BMC in many products including Confidential VUE servers
Automate application deployment and other automation tasks using BMC BadeLogic.
Maintaining ITIL (IT Service Management) practices including Service Transitions and Service Operation
Competent on VMware, Tivoli TSM Backup, SQL server, Microsoft DFS and Symantec AV Products and other software’s used within the Confidential TechOps teams
Involve/Analyze performance bottleneck on Servers and provide the solution
Participate in the OS team's operational and strategic planning
Continuously provide Microsoft product expertise knowledge when needed
Support on L2/L3 OS level tasks
Effectively prioritize and execute tasks in a high-pressure environment and able to work in a team-oriented, collaborative environment.

Confidential

Assistant Manager - IT Services

Responsibilities:

Managed the Confidential Services Team, conducted implementation and design solutions for clients using Microsoft products and technologies (Exchange Server/Active Directory/ Lync Server/ Skype for Business Server/ Exchange Online, Azure).
Performed AD migration projects such as forest migrations, domain merge, standardization in complex environments.
Provide subject matter expertise in positioning business solutions to corporate clients.

Consultant - IT Services

Confidential

Responsibilities:

Technical Lead for the Services Team, providing local/offshore Microsoft product solutions.
Supervised the Confidential - Internal systems and infrastructure within the company.
Assigned on business travels to conduct implementation projects for Microsoft products and technologies.

Technology Specialist - IT Services

Confidential

Responsibilities:

Implement, design and documenting relevant customer solution requirements, for clients using Microsoft products and technologies.
Support sales force with technical expertise in the Confidential product

Confidential

Executive - IT Infrastructure Systems Operations

Responsibilities:

Managing and Administrating 11 Active Directory DC’s and 9 Exchange Servers
Fore fronting all operations for extending network support related to HP, Dell, Compaq and IBM Servers with a team of 25 employees supporting the entire company desktop
Researching new technologies on IT & present recommendations and justifications to management to implement the same
Administrating company Directory Service (Windows 2000/2003/2008 R2 Active Directory), DNS, DHCP which contain more than 150 Servers and 5000 User desktops and Active directory Group policies
Implementing and Managing Microsoft Internet Security and Acceleration (ISA) Server 2006
Implementation PKI Infrastructure and enterprise wide network threat protection
Monitoring the overall technical service and support operations across various locations
Performing Risk Management and Contingency planning for critical and important services