Systems Engineer Resume Washington, DC - Hire IT People

SUMMARY:

To obtain a position as a team - player in a people-oriented organization where I can maximize my Technical experience in a challenging environment to achieve the corporate goals.

SKILL:

Active Directory
Microsoft Exchange
Salesforce/Remedyforce
VMWare
Test equipment operation
Efficient
Superior troubleshooting skills
Excellent written and verbal communication skills
MS Office proficient
Customer service-oriented
Strong attention to detail
Responsible and reliable
Device interfacing knowledge
Video conference equipment
Critical thinker
DHCP/DNS Ethernet and Firewall proficient
LAN aptitude
Vast technical knowledge

EXPERIENCE:

Confidential, Washington, DC

Systems Engineer

Responsibilities:

Manage and monitor all installed systems and infrastructure
Install, configure, test and maintain operating systems, application software and system management tools
Proactively ensure the highest levels of systems and
VMware esxi
Active Directory, DNS, DHCP
MS Exchange/Office 365 infrastructure availability
Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
Maintain security, backup, and redundancy strategies
Provide 2nd and 3rd level support
Liaise with vendors and other IT personnel for problem resolution

Confidential, Bethesda, MD

Systems Administrator

Responsibilities:

Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Respond to queries either in person or over the phone.
Train computer users.
Maintain daily performance of computer systems.
Respond to email messages for customers seeking help.
Ask questions to determine nature of problem.
Walk customer through problem-solving process.
Install, modify, and repair computer hardware and software.
Clean up computers.
Run diagnostic programs to resolve problems.
Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
Install computer peripherals for users.
Follow up with customers to ensure issue has been resolved.
Gain feedback from customers about computer usage.
Run reports to determine malfunctions that continue to occur.

Confidential, Cortez, FL

IT Support Tech

Responsibilities:

Installing hardware and software systems
Maintaining or repairing equipment
Troubleshooting a variety of computer issues
Setting up computer security measures
Configuring computer networks
Offering technical support on-site or via phone or email

Confidential, Rockville, MD

Real Estate Asst.

Responsibilities:

Locate vendors to produce and distribute marketing materials and request prices from them, assuring the best quality products for the best prices.
Respond to phone requests for information about your services by sending standardized packages of information.
Schedule and organize personal marketing advertising on a monthly basis to ensure constant personal marketing.

Confidential, Rockville, MD

Data Technician

Responsibilities:

Setting up new telecommunications frames.
Installing high speed data modems as well as digital and high definition receivers.
Wiring new and existing houses, apts, and businesses with cable.
Servicing high speed data and cable issues.
Repairing data, cable wire, and fiber optic problems.
Termination of Cat3, Cat5, Cat6, CATV and various other wiring disciplines.

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Systems Engineer Resume

Washington, DC

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