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Microsoft Dynamics Crm Consultant Resume

PROFILE:

I am a Microsoft Certified Technical CRM and .Net developer specializing in the technical and functional delivery of Microsoft Dynamics CRM 4, CRM 2011, CRM 2013, CRM 2015 and Dynamics 365. I am responsible for managing the development of CRM solutions according to business requirements involving requirements understanding, specification, solution design and development. I am recognized for being agile with excellent communication and a much focused work ethic to guarantee project delivery according to timescales. I strive for excellence in my field of business solutions - with dedication, focus positive attitude and passion and utilize my knowledge and skills in the best possible way for the fulfilment of the businesses goals and deadlines.

PROFESSIONAL SUMMARY:

  • 8.8+ years of experience with deep knowledge in C #, ASP.NET, Microsoft Dynamics CRM , SSRS, Silverlight, Telerik, Angular.js, MVC, JavaScript , JQuery, WCF , Web API , Windows Azure , SQL, SharePoint, HTML5.
  • Overall experience in entire Software Development Life Cycle as well as Microsoft .Net Framework Technologies.
  • Worked on the upgrade of Dynamic Crm 2015 to Dynamics 365.
  • Configuration of Dynamics 365 apps, Custom Portal, Web API.
  • Developed Custom pages using Angular.js and HTML5 and integrated with Microsoft Dynamic CRM .
  • Other technical skills include MVC, CSS, SOAP, Ajax, WCF, Web Services, Windows services, XML. VBA Macro, Word add in and setup.
  • Extensive knowledge in leveraging third party tools that integrated with Dynamics CRM ( KendoUI , CKEditor , ADX, SharePoint, Open XML SDK, Word Addin, GroupDocs, VBA, SOS, SSIS)
  • Sage pay integration with CRM. It is Payment Gateway .
  • Windows Azure deployment of portals.
  • Macro VBA, Word add in and Open XML SDK.
  • SharePoint integration, SQL and Dynamic CRM Integration.
  • Dynamics CRM Implementations that includes (Sales, Service, Marketing and XRM modules).
  • Responsible for requirement analysis, estimations, design, coding, debugging with impact analysis with regards to Change Request and production support issues.
  • Hands on knowledge of implementing and maintaining access controls in CRM based on roles and access conditions.
  • Extensive knowledge in fine tuning and optimizing both Dynamics CRM Client and Server side.
  • Reverse engineering of applications for optimizing performance of CRM.
  • Set up Microsoft CRM Environments to demonstrate to the potential prospects.
  • Develop Microsoft Dynamics CRM Custom parts (Plug in, workflow, new web forms, sitemap, JavaScript, ISV functions, SSRS Reports, Ajax, HTML, Soap, Rest).
  • Integrated other web application with MS CRM by using IFrame and MS CRM Services.
  • SSRS reports (including fetch XML) to meet specific business requirements by using SQL Reporting Service.
  • Used Agile Methodology for development.
  • Data Migration, Bulk Data loading into CRM using OOB tools and 3rd party solutions.
  • I have involved in complex data migration and Integrations with Dynamics CRM.
  • Responsible for Managing the Configuration, Customization, Installation, Upgrade and Deployment of Microsoft Dynamics CRM.
  • Actively participated in client interaction for requirement understanding & scoping.
  • Good knowledge of Windows Communication Foundation WCF, Windows Workflow Foundation WF, and Microsoft Web Server like IIS 6.0/7.0.
  • Expertise in Database Systems, SQL, and Stored Procedure
  • Good knowledge of Web Development skills like HTML, XML, XSLT, JavaScript, and Visual Studio 2005/2008/2010/2012/2015/2017
  • Deployment on QA environment & prepare documentation for UAT deployment.
  • Excellent logical, analytical and interpersonal skills. Hard working and quick learner with self-motivated personality.

KEY SKILLS:

  • CRM Plugin Development
  • Workflow development
  • SharePoint Integration with CRM
  • ASP.NET custom Dev - CRM / XRM
  • ASP.NET / C# development/ VB.Net
  • JavaScript and Client customization
  • Windows & Web Services
  • MVC and 3 tier pattern
  • Windows and Console Application
  • JavaScript Web Resources
  • Business Rules and Business process flow.
  • Dashboards development
  • SSRS reports, SQL, FetchXML
  • SSIS packages and development
  • Silverlight Web Resources
  • AdxStudio XRM portal
  • CRM SDK, REST, SOAP, Web Api
  • Dashboards development
  • SSRS reports, SQL, Fetch XML
  • SSIS packages and development
  • Windows 8 App
  • Word Addin
  • MVC pattern
  • SQL development
  • WCF and Ajax
  • Angular.js
  • Power Apps
  • Dynamics 365
  • HTML and Telerik Kendo UI
  • VBA Macro and Open XML SDK
  • Basic Knockout
  • Linq
  • Windows Azure
  • Sage pay Integration
  • Boostrap.css
  • Load Test
  • Kingwaysoft

KEY PROJECT HISTORY:

Confidential

Technology and Environment: Microsoft CRM 2013, CRM 2015, Dynamics 365 .NET 4.5,4.5.2 Framework, Visual Studio 2012/2013/2015 , Asp.Net, MVC, ADX, SSRS, JavaScript, Ajax, WCF Service, HTML5, Angular js, SQL Server 2012, Jquery, Odata and Soap, LINQ, Visual Studio Load test, Web Api, Apps.

Microsoft Dynamics CRM Consultant

Responsibilities:

  • Part of development team Involved into Design and Development.
  • Was involved in lots of various entity, Views and Form customizations to streamline various business processes for the company.
  • Used Business Process flow and business rules to guide user while creating application.
  • Created Custom Review Process using Angular.js, Boostrap.css, HTML5, JQuery, JavaScript and other client Side frameworks.
  • Created Custom Dashboard, Grids, and Ribbon buttons using Angular.js, Boostrap.css, HTML5, JQuery, JavaScript and other client Side frameworks.
  • Customized existing OOB CRM entities.
  • Used LINQ especially for Data operation through Microsoft Dynamics CRM.
  • Worked in Windows Active Directory and did some troubleshooting with user groups
  • Did lot of testing like Unit Testing along the different environments of Microsoft Dynamics CRM.
  • Was involved in database design modifications and subsequent SSRS reporting requirements.
  • Worked with CRM web services and SDK and integrate it with MVC.net.
  • SharePoint Integration with Microsoft CRM.
  • Used lots of SQL Server Reporting Services SSRS to make custom reports and generate it on a weekly and monthly basis.
  • Was involved in lots of hands on plug in development across the Microsoft CRM platform.
  • Deployed customizations and Solutions, custom applications to different Environment.
  • Resolved lot of MSCRM Outlook Client issues with users, both the Offline Client and the Online Client.
  • Created automated Synchronous and Asynchronous workflows to generate Email Reminder Series.
  • Used Windows Communication Foundation WCF in the .Net Framework for building connected, service oriented applications.
  • Worked in Windows Active Directory and did some troubleshooting with user groups
  • Used SQL Server 2012 to write specific queries to search the company database to get specific client records.
  • Used Team Foundation Server TFS for Development, branching and merging.
  • Used Agile Methodology.
  • Worked with the Database Team, BA Team and the QA Team to meet the deadlines of the project .
  • Worked on the upgrade of Dynamic CRM 2015 to Dynamics 365. Converted Soap and OData queries to Web API 9.0. Worked on the dynamics 365 Apps and Portal.

Confidential, Bellevue, Seattle

Technology and Environment: Microsoft CRM 2013, CRM 2015, .NET 4.5 Framework, Asp.net, SQL Server 2012.

Software System Analyst

Responsibilities:

  • Part of development team involves into Design and Development.
  • Upgrade from CRM 2013 to CRM 2015 .
  • Enhance and develop new functionality using CRM 2015 Business Rules. Enhance Navigation, Client-side rules. Develop Plug-Ins and workflows based on business rules.
  • Develop custom ASP.NET web page to show the customer dashboard
  • Testing and Deployment

Confidential

Technology and Environment: Microsoft CRM 2013 Online, CRM 2015 Online, .NET 4.5 Framework, Asp.Net, ADX, Azure, SSRS, JavaScript, Ajax, WCF Service, HTML5 and Kendo Ui, Jquery, Odata and Soap, Actions, Business rules.

Lead MCRM developer

Responsibilities:

  • Analysis and creation of technical document
  • Customization of entities, Attributes and team setup.
  • Plugin Development: Synchronize Marketing list and Event plugin, Rollup operation, Order and invoicing creation, Auto Number etc.
  • Workflow Development: Assign of based on condition and setting team.
  • Ribbon customizations and custom rules and JavaScript .
  • Business Rules and Business Process flow to Setup the tickets and event Management system. Business rules for validation and field show hide and requirement level.
  • Actions : I have setup action and called through Soap JavaScript and plugin.
  • WCF Service to interact with third Part database for payment transaction.
  • Windows Azure deployment through Cloud Service.
  • HTML 5, Kendo Ui, Ajax, odata and Soap used for creating responsive dynamic pages as per the personal and system view setup, Html 5 pages for copying the members, List and Contacts to list selected.
  • Sage Pay integration and invoicing system and Payment management.
  • Created management using ADX Studio and Asp.net
  • Event management system using ADX Studio and Asp.net.
  • Used OOB CRM invoicing, Marketing List , Order , Products features to fulfill client’s requirement.
  • SSRS Report for Activities for case and time spent on cases and Ticket Summery Report.
  • ADX and Asp.net : Developed ADX portal for and Event organization for tickets and booking for member or delegates.
  • Testing and Deployment

Confidential

Technology and Environment: Microsoft CRM 2013 online, .NET 4.5 Framework, Silverlight 4.0, SSRS, HTML 5, SSRS, WCF, Scripting, JQuery, SOS Integration, Kendo telerik, SharePoint etc.

Microsoft Dynamics Senior CRM developer

Responsibilities:

  • Customize the CRM environment and setup of business units .
  • SSRS FetchXml reports , Sandbox Plugin development , Java Script, Jquery.
  • Silverlight Applications and Ribbon Customizations
  • Case management functionality of Dynamics CRM, allowing Confidential to track activities on each case with a full audit trail across all the stakeholders involved, again increasing overall efficiency and productivity.
  • HTML Telerik Kendo and Ribbon Customizations
  • WCF and SOS integration to manage billing and legal cases
  • Integrated CRM with Sharepoint
  • Alert Monitor was important part of solution. When cases are entered in the system it is essential that any safeguarding and welfare concerns recorded against potentially vulnerable clients are instantly flagged. Microsoft Silverlight was leveraged to provide real-time interactive visibility of any alert records directly or indirectly linked to a particular client via other cases or connections.
  • Conflict Search a Silverlight application was built to provide enhanced search capabilities to identify related contacts and cases that could represent a conflict. To facilitate Helpline workers to able to terminate such calls at an early stage of the process, avoiding time wastage and legal compliance issues.
  • Load performance testing in multi user environment
  • Testing and Deployment
  • Support to Users.

Confidential

Technology and Environment: Microsoft CRM 2013, .NET 4.5 Framework, HTML 5, Word addin, Macro, Open XML, Asp.Net, GroupDocs, Web Service and javascript, Jquery, Boostrap.

Microsoft Dynamics Senior CRM developer

Responsibilities:

  • Analysis of requirement
  • HTML 5, JavaScript & Plugin, Ribbon customization
  • Web Service and Asp.Net like Linked file, multiple phone call, Client file preview and GroupDocs integration.
  • Visual studio Word Ad-in , VBA Macro and Open XML Sdk integration
  • Improved Mail merge and word addin update functionality.
  • Testing and Deployment

Confidential

Technology and Environment: Microsoft CRM 2011, .NET 2010 Framework, ASP.NET, ADX studio, XRM Portal, Silverlight 4.0, Telerik control, SSRS, SQL Server 2008.

Microsoft Dynamics CRM Developer

Responsibilities:

  • Analysis and Reverse Engineering of existing applications
  • ADX Management Portal (Forms Authorization)
  • SSRS reports and scheduling, workflow , plugin and Java Script
  • Silverlight applications
  • SharePoint Integration
  • Unit Testing and Deployment.

Confidential

Technology and Environment: Microsoft CRM 2011, .NET 2010 Framework, ASP.NET, ADX studio, XRM Portal, Silverlight 4.0, SSRS, SQL Server 2008, Windows 8 App for CRM 2011.

Microsoft Dynamic CRM Developer

Responsibilities:

  • Customize the CRM environment
  • SSRS SQL reports, Plugin development, Workflows , Java Script
  • Silverlight Applications
  • Project Management ADX Portal
  • Enhancement to Auto SMS Application that is integrated with Radoxygen and textanywhere
  • Auto Number Enhancement FRD and enhancement through inbuilt transaction
  • Console application and ADX Web Page copy tool enhancements
  • Windows 8 app for CRM

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