Systems Engineer Resume
SUMMARY:
- Highly skilled, Goal - Oriented and Collaborative IT Professional with over 6 years of expertise in Virtualization, IT Operations, Solution Design, Cloud Management, Automation, Server Consolidation, Consulting, System Administration and Infrastructure Support.
- Dedicated to excellence and service, continually pursuing challenges to learn more and enhance the client experience. Excellent communication, problem solving and decision-making skills.
- Over 6 years of IT experience in the areas of Virtualization, Cloud, Data center management, storage and networking, backup and recovery, project management, software development lifecycle.
- Over 6 years of experience using VMware specific technologies, including vSphere, vCenter, View, Lab Manager, and Site Recovery Manager, VSAN, VDI, for Infrastructure as a Service, Virtualization, Consolidation, and Datacenter Migration.
- Over 4 years of experience in industry leading storage vendors including EMC Vmax, VNX1/2, Vplex, XtremeIO, Islon, Netapp 7/8, HP, 3PAR and connectivity to Vsphere including CIFS, NFS, iSCSI, Zoning on Cisco, Brocade switches.
- Over 5 years of experience in architecting, developing, administering and executing VDI& Application virtualization Solutions using combination of Citrix and Vmware including Horizon6/7, Xenapp 7/6, Xendesktop 7/6, Netscaler11/10, Provisioning services, App-V, Hyper-v, Xencenter, Appsense, AppDNA, Connection server, Composer server, Security server, Thinapp, Appvolumes etc.
- Experience with vSphere vStorage, vSAN, vNetwork (using Distributed Switches), datacenter architecture using vSphere, high availability, and deployment of business-critical applications on vSphere (i.e. Oracle, MS Exchange, Sharepoint, SAP, and SQL Server).
TECHNICAL SKILLS:
Vmware: vCenter Server, vROps, vMotion, Storage vMotion, HA, DRS, Host Profiles, Site Recovery Manager (SRM), Update Manager (VUM), vCenter Converter, vCAC (vCloud Automation Center), vApps, Catalogs, vCenter Orchestrator, vSwitch, dvSwitch, vCOps, vSphere Client, VMware View, Horizon, App Volumes, NSX, Capacity Planning, Events and alarms, Log Analysis, VM Snapshots, P2V/V2V Migrations, VSAN, vMA, ESXCLI, PowerCLI, ESXi Shell.
Citrix: XenApp 7.6, XenDesktop 7.6, citrix Provisioning Server 6.x to 7.6, citrix NetScaler SDX, MPX, VPX, and citrix Web Interface/StoreFront. VMware ESXi 4.x and 5.x, Microsoft Hyper-V, Appsense
Windows: Windows Server 2012R2, Windows XP,Vista,7,8, Exchange Clustering, DFS, SCCM, WSUS, DNS, DHCP, Windows Active Directory Services, IIS 6.0/7.0, DFS, Group Policy, SCOM, Azure Active Directory.
Tools: &Softwares: Service Now, HP Open View, BMC Remedy,SFP, SCP, SCSP, PowerShell, Cluster Failover, FTP, SFTP, WSFTP, Wire shark, Cisco SDM, PRTG, Visio, Ping Sweep, CDP, TraceRoute, SecureCRT, HyperTerm, Putty, VNC, Remote Desktop Protocol, TeamViewer, Systrsack, IGEL
Other Skills& Knowledge: PowerShell, PowerCLI, Puppet & VB Scripting Scripts, Zerto, VEEAM, Platespin, SAN, NAS, iSCSI, CIFS, Fiber channel, Legato Networker, RAID.
PROFESSIONAL EXPERIENCE:
Confidential
Systems Engineer
Responsibilities:
- Working on a transition project of traditional Desktop to VDI using Vmware Horizon.
- Built a new VDI environment of Horizon View 7 and Integrating with new Vcenter and Infrastructure.
- Installing, Configuring and supporting various components of Vmware Horizon including Connection, Composer, Security Servers, Appvolumes.
- Configured Vcenter and Deployed Windows 2012R2 Servers for each component.
- Updated ESXi hosts in Prod/Dev/CAT/QA environments with newly released patches and driver extensions using VMware vCenter Update Manager.
- Perform upgrade the vCenters from 5.0 to 5.5 & 6.5, and install all the components single sign-on, web-client, inventory service, and vCenter servers. Closely work with DB team to take the full backup of the DB, and configure the upgrade the Update-manager.
- Configured ESX clusters with HA and DRS as required by the system, performed VMotion and Storage-VMotion as per the environment requirement based on the resources.
- Working on packaging around 1300 applications including business, healthcare, developer using appvolumes 2.12, Thinapp.
- Working on setting up multiple rules in UEM(User Environment Manager) for various different applications access and control Rules.
- Reduced the number of parents utilized across the organization by fully utilizing UEM to control access to applications thereby reducing the patching time involved.
- Configuring, Updating, Imaging IGEL devices as thin clients based on the different business.
- Create multiple IGEL Policies to meet multiple hardware requirements.
- Configured and Licensed IGEL Cloud gateway to manage devices outside of corporate network.
- Implementing VRops as monitoring tool for the VDI, Vcenters, Hosts, Switches.
- Building complex custom dashboards using supermetrics to provide a proactive monitoring approach.
- Creating dashboards configuring app templates, various alerts specific to business setup.
- Created a POC for Sophos as anti virus software for VDI.
- Optimizing login times by using custom scripts, snapvol.cfg files and tuning group policy.
- Working on POC for USB redirection VS RTAV pros and cons and testing various different audio, video compatibility across the organization.
- Worked closely with Vmware in fine tuning application like eclipse, Tibco to find the issues with filter drivers and folder redirections.
- Improved performance of developer applications by reducing the execution time by 75%.
- Created, Deployed multiple application packages through SCCM 2012.
- Monitoring and running weekly reports on stacks ware to understand licenses usage across organization.
- Experience in Windows System Administration including Microsoft Active Directory, Windows Group Policy Design, Windows Replication DFS, DNS, DHCP, TCP/IP.
- Installed and configured SSL s to ensure web site security
- Configured Group Policy Objects to create a secure Windows Infrastructure.
- Create and run Powershell scripts for weekly maintenance and day to day tasks.
- Involved in planning from migration from citrix to Vmware RDSH Server Farms.
- Troubleshooting day to day problems associated with application, Infrastructure.
- Providing day to day support for end users computing and resolving incidents.
Confidential, Dallas TX
Solutions Engineer
Responsibilities:
- Worked in a team of 8 people dealing the various different products & services Confidential provide for employees.
- Involved in planning and implementation of broad aspect of largest VDI implementation at a global level with end goal of 300K desktops.
- Worked on developing solutions for various products including but not limited to Vmware Vsphere, Vmware vcenter, Vmware NSX, Vmware horizon, VROPS, VSAN, AWS, Citrix.
- Involved in developing the T4 infrastructure solution with 38% reduction in traditional desktop cost and 18% performance boost in dynamic VDI.
- Responsible for planning & monitoring & forecasting the capacity of infrastructure components Storage (SAN, NAS, AWS, S3) compute (Vcenters, Rack servers, Blade servers, EC2) Network (NSX, Arista switches, PAN Devices, IDPS, F5 APM).
- Analyzing the demand and capacity forecasting the business growth using data from VROPS, Systrack, SCOM, SCCM.
- Provided guidance in developing monitoring tool internally for capacity and management with the data collected from VROPS across different sources.
- Worked on creating various capacity dashboards with VROPS using supermetrics.
- Worked on broadcast domain & video optimization for office 2016 with NSX.
- Attended various conferences and demos including Systrack, Turbonomics, AWS, MCAfee, Vmware in determining licensing agreements and analyzing how the solution can be helpful for solving business problems.
- Involved in ongoing migrations from citrix xenapp and xendesktop farms to Vmware and to cloud.
- Troubleshooting complex VDI problems from horizon and citrix and documenting the root cause.
- Worked on implementing various different monitoring tools in cloud such as VROPS, Tivoli( for ESXi, Vcenters, NSX) SCOM( server monitoring) Systrack(For VDI desktop monitoring)
- Involved various cost models and ROI discussions in bringing down the dynamic desktop cost by increasing host cluster density and shifting the workloads to cloud.
- Coordinated with build teams in deploying the hardware across 12 different datacenters globally.
- Assisted in designing the migration plan from citrix to Vmware over the course of 2 years with minimal disruption.
- Involved in designing a scalable approach towards hardware, storage, network design which can implemented over the life cycle of horizon application.
- Worked on rationalizing applications and best methods in assessing users and their applications migrating from citrix to vmware.
- Worked on developing various different policies on Appsense for various different businesses Confidential supports.
- Involved in designing and implementation of EC2, S3, Vrealize Automation, multi-tier F5 APM, NSX.
- Assisted in designing the hybrid cloud storage architecture with master and server model for replication of thinapp packages individually across North America, Latin America, Asia pacific, Europe.
- Assessing the workloads and suggesting necessary changes with mix and match of various on premise and cloud infrastructure compenents.
- Involved in migrating xenserver farm of 2500 servers using legacy application to Horizon RDSH.
- Worked on creating the external vendor connectivity templates(TPA) that can be applied to various subnets on F5 APMs and designing the authentication process against F5 APM.
- Participated in security review of PCOIP, TCP, UDP ports with in depth analysis.
- Involved in planning the CPA(Cloud Pod Architecture) architecture across 12 datacenters and then load balancing with two tier architecture with geoproximity DNS making sure end user has best possible
Confidential, Livingston, NJ
Sr. System/VDI Engineer
Responsibilities:
- Responsible for design and architecture planning for Horizon View 6 Implementation.
- End to end implementation of entire VDI infrastructure capable of handling up to 2000 dektops.
- Collaborating with vendors EMC, Supermicro and hardware experts to determine the best possible hardware for VDI with least operational costs and maintenance in long run.
- Install and configure vSphere ESXi to conform to industry standard best practices.
- Proposed architectural planning and changes for effective operation of Vcenter servers in linked mode to avoid bottlenecks.
- Install & Configure multiple PSC, Vcenter server 5.5 and 6.0 for both VDI infrastructure support and internal uses.
- Built several SQL 2012,2008 Servers for composer, app volumes, event logging and Vcenter server database.
- Assisted in creating GPOs, DNS forward reverse lookup zones after migrations.
- Maintained L2 team of 5 people for daily operations.
- Installed & Configured Connection servers, Composer Servers.
- Planned implementation of security servers with Radius, Smart card two factor authentications for added security in DMZ network to protect the environment from external attacks.
- Implemented multiple Workspace managers with SAML2.0 authentication capable of supporting DaaS, Citrix apps, Thinapps across different datacenters for redundancy.
- Proposing best possible security by load balancing using SSL Offloading, TCP Tunneling as per the ports and application behavior.
- Orchestrated workloads with VMware Vsphere, Horizon Orchestration to automate provisioning of desktops.
- Expert at deep level troubleshooting to reclaim underutilized storage.
- Co-ordinated with Security Review Board in analyzing the only required and allowable ports on DMZ network using Skybox Appliance.
- Install & Configure VMware App volumes, writable volumes for application packaging.
- Involved in building the building master base image for cloning VDI Instances.
- Installed & Configured Vrealize Operations 6, Horizon User Environment Manager.
- Proposed and executed the migration of management clusters using SRM from one data center to another for redundancy purposes.
- Worked on various Application packages for Windows 2000, Windows XP, Windows Vista, Windows 7, Windows 8.1 and Windows 10.
- Prepare and image all new Desktops, Laptops, Dell Tablets, Microsoft Surface Pro, as well as VDI boxes with Windows 10 Image.
- Performed Windows 10 image development and testing in support of 47 different PC models using
- SCCM, various boot medias, Powershell, resulting in 50% less recurring issues with the image
- Configured SCCM and Altiris for software delivery.
- Offloaded virus scan for virtual desktops to Symantec servers for better performance.
- Developed Scripts on powershell for automating the tasks during the migration process.
- Analyzed and documented the scope of identity manager in the existing environment.
- Tweaking the environment to meet the proposed RPO, RTO.
- Worked on hyperconverged infrastructure EVORail, VXRails along with VSAN,NSX for VDI implementation.
- Proposed the architecture for 10 VXRail appliances with 6 clusters with 40 ESXi hosts with underlying network requirements.
- Worked on creating storage pools, policies, workload calculations based on user traffic to handle sudden spikes.
- Proficiency in creating firewall rules and F5, Netscaler Load balancers deployed in DMZ Network.
- Worked on NetScaler in creating policies and determining the right load balancing technique for maximum availability & security of the application.
- Worked on Skybox Appliances and ticketing systems.
- Worked with EMC in upgrading the hardware from EVORail to VXRail.
- Excellent expertise with cross datacenter migrations and inter datacenter migration using NFS shares, VMconverter, VEEAM Backup.
- Excellent expertise in migrating virtualization workloads to cross vendors and cloud utilized azure site recovery to migrate workloads to azure cloud.
- Architected the Appvolumes(appstacks) across two different datacenters with application level load balancing and deployed around appstacks.
- Expert at migration of appvolumes, appstacks, private disks across multiple storage protocols (Block,File,Object,VSAN).
- Migrated workloads of 800TB consisting of citrix xendesktops and horizon machines across multiple datacenters using various replication strategies including Recoverpoint, SRM, Vmotion, XVmotion.
- Collaborated with VMware in fixing APPvolumes(APPstacks) Backup Fling developed by VMware.
- Responsible for executing multiple DR Tests for failover and failkback testing.
- Using System Center Configuration Operations Manager (SCOM) 2007, worked with SCCM packing team to determine requirements for monitoring several servers to minimize user downtime
- Excellent proficiency with ServiceNow.
- Building a test plan for failover and failback policies with targeted RPO & RTO.
- Solving complex problems for the client as far as VMware and Horizon Architecture.
- Troubleshooting day to day problems with connection, composer, security servers and network related issues.
- Developed operational procedures, best practices, environmental changes for maintaining the overall health of environment.
- Created PowerShell scripts to perform alerting, reporting, monitoring and routine maintenance for domain resources.
- Experienced in performing administration tasks using PowerCLI and PowerShell scripting using.
- Documenting SOPs and Architecture for future s.
Confidential, Peoria, IL
VMware/VDI Engineer
Responsibilities:
- Responsible for L2 & L3 support for all Server related issues. Operation and maintenance of Windows, VMware ESXi, Backup, Network.
- Successfully Installed VSphere 6.0 for testing in non-production environment and participated in migrating5.5 to 6.0.
- Expertise in installation, configuration and administration of Windows and VMWARE servers on different platforms.
- Migrated Virtual Desktop Infrastructure (VMware Horizon View 5.3 to Horizon view 6.2.2) with 1500+ Windows 7 virtual desktops.
- Virtualizing desktop applications for use in a VDI environment through VMware ThinApp and App Volumes.
- Extensive experience in upgrading vCenter server and associated components like SSO and database servers.
- Imported SSL Wildcard s to ensure the safety of the components.
- Provided In class to desktop Team to Transfer Knowledge on each and every Horizon Component
- Consolidating resources via Virtualization VMware and Hyper-V.
- Good Experience in creating port groups, VLAN networking and NIC teaming on VMware ESX 5.x/4.x and vCenter environment.
- Built ESXi hosts using multiple technologies including HPSA, VUM, Host Profiles, and PowerCLI scripts Performed routine maintenance on VMware environment such as vCenter upgrades, firmware upgrades, Patching.
- Experience in working on Virtual Machine Manager(VMM) to configure and manage your virtualization host, networking, and storage resources.
- Involved in Development plan of office 365 migration that is unique based on customer’s requirements.
- Provided guidance in the planning, gathering requirements, recommendations, and implementation of data migration to office 365 , and configuration best practices.
- Experience in installing and configure the VMware NSX Appliance for setup including VMware VSphere.
- Successfully facilitated the development of new monitoring/authoring rules in System Center Operations Manager (SCOM) based on customer’s specification.
- Strong knowledge and extensive experience in data center migration projects.
- Configured EMC/Netapp/HP SAN/NAS storage as data stores in VMWARE environment and as volumes in windows environment.
- Scripting knowledge in PowerCLI and PowerShell
- Responsible for OS maintenance activities like upgrading the OS, updating the services and third party software's. Installation of Vcenter server and Configuring ESXi - host's within the cluster using VMotion and HA. Running patches and updates through update manager for the Esxi hosts.
- Mentor the Teams on VMware, Linux, FC & iSCSI Storage (Netapp, EMC VMAX), Tape
- Successfully rolled out Windows 10 In-Place Upgrade for VPN users.
- Capacity planning tools like VMware Realize operations system. Installation of Vcenter server and Configuring.
Confidential, Houston TX
Citrix Engineer
Responsibilities:
- Involved in Planning, Designing, Implementing, testing and delivering XenApp & XenDesktop 7.6 environment.
- Migrated Storefront servers from 2.6 to 3.5 along with Citrix Receiver 4.4.
- Handled migration from current Citrix receiver 3.4 to 4.1.200 across the environment including desktop, servers, HP thin Clients.
- Highly experienced on Design, Install, configure and maintain Citrix Xenapp 4.5, 6.0 & 6.5, XenDesktop 5.6. & XenApp -XenDesktop 7.6, Xencenter 6.0 & 7.0.
- Wide array of knowledge in deploying Citrix Infrastructure across different virtualization platforms including Vmware(Vsphere 6.0 & 5.5) citrix(Xencenter 6.0 & above).
- Successfully completed the upgrade of StoreFront Server from 2.5 to 2.6 version and enterprise wide deployment of Citrix Receiver 4.2.100.
- Deployed a WSUS server to patch all workstations and servers in our office and datacenters.
- Experience managing Server 2012 R2 over VMware ESXI 6.0, clustering, GPO, failover/nic teaming, WSUS , Exchange 2010/2013, and Office 365
- Providing L3/L4 Support on Citrix Environment.
- Worked on PVS server 6.1 & 7.6 streaming non-persistent images to Xenapp Servers and VDIs.
- Assisted in a new Lab setup for XenDesktop 7.6 migration and testing purpose.
- Actively involved in setting up Microsoft AppV 5.0 Infrastructure for VDI environment. Migrated about 15 productions applications on to MS AppV.
- Working on Appsense 8.7/8.9, Application Manager, Environment Manager & Performance Manager.
- Expertise in creating Citrix Streaming Profiles and Publishing Applications to users in Citrix XenApp 4.5/6.0/6.5, XenDesktop 5.6 & 7.6
- Experience with Citrix NETSCALER 10.5 in load balancing SSL Offloading & creating policies.
- Experience with AppSense, AppDNA for application compatibility across different versions.
- Managing Escalations, Request fulfillment, Incident, Change & Problem Management process.
- Updating vDisks on a regular basis and proposing methods on maintaince schedule promotion of images.
- Configured golden image for Windows 7, 2008 R2 and optimized vDisks.
- Deployed Citrix clients with SCCM 2005 and GPO.
- Configured printers on Citrix servers.
- Configured Citrix policies and configured load evaluator.
- Performance tuning of all Citrix environments.
- Analyze, evaluate, maintain and report infrastructure performance and availability.
- Multi-site deployments in an active-active configuration.
- Design, install & manage VMware ESX, ESXi, within vSphere 4 and 5 environments with Virtual Center management, DRS, HA, DPM, vMotion and VMware Data.
Confidential
Systems Engineer
Responsibilities:
- Involved with all major datacenter projects that involve SAN storage or virtualization
- Architected and designed VMware ESX server infrastructure for multi-site/multi datacenter environment
- One of the first companies to fully integrate ESX virtualization in the DMZ network, eliminating 75 hardware based IIS web portal Servers
- Consolidated over 300 End of life servers into ESX 3 HA and DRS clusters.
- Responsible for keeping all VMware ESX servers up to date with patches and updates with minimal downtime using vMotion for SAN attached VMs and Storage vMotion for Local storage VMs
- Performed desktop migration from Windows 95/NT4 to Windows 2000. Provided technical support for corporate client/server systems.
- Installed configured, upgrade and maintained Windows 2000, 2003 and 2008 , MS Office 2003/2007, Exchange Server 2003/2007 Operating Systems.
- Responsible for the management of servers and duties include regular and proactive monitoring of servers, responding the alerts
- Created User Accounts, Configuring User Profiles, Creating local and Global Groups and implementing Group Policies
- Worked extensively in the active directory and the group policy
- Created a virtual desktop solution for over 2000 mobile and offshore user base ensuring company data stays in the company
- Worked and administered the Hyper V.
- Cisco router and Switch administration.
- Citrix Xenapp, Xenserver, Xendesktop Support for the users.
- Worked with off-shore team and provided required support
- Worked closely with MS SQL and Oracle DBA groups to determine best possible configuration for Storage LUN assignments and raid levels
- Install & troubleshoot patches and updates on ESX hosts and virtual machine using VMware Update manager.
- Administered SRM (Site Recovery Manager) support for Failover from one site to the other
- Perform P2P conversions using Platespin from old HP & Dell Hardware to New G5 HP Blades
- Perform P2V conversions for old severs which are out of support using VMware Converter to new vSphere 4 environment