SUMMARY:

Highly motivated, flourishes in multitask environment, proficient in risk assessment and mitigation, experienced in vulnerability reconciliation, strong customer/user service skills, able to communicate effectively with both technical and non - technical peers

CORE COMPETENCIES:

• Network Management
• Integrated Voice and Data
• Data Integrity and Recovery
• Server and PC Troubleshooting
• Server LAN/WAN Optimization
• Project Management
• Risk Assessment and mitigation
• Software/Hardware Contract Maintenance
• Systems Security
• Information Systems Risk Management
• Regulatory Adherence
• Firewall Administration
• Disaster Recovery
• Managed Service Provider Experience
• Cost Benefit Analysis on ROI Schedules
• Anti-virus and malware Administration

TECHNICAL PROFICIENCIES:

Platforms: Server: Windows 2003/2008/2012 , Active Directory, Office 365, Exchange 2010, 2013 Checkpoint Firewall: Astaro Firewall; ASA Firewall; Palo Alto Firewall; Citrix MetaFrame; VMware ESXI 5; Client: Win7, Win8; Win10; Citrix ICA client

Networking: TCP/IP; Ethernet; Cisco, 3Com, HP, Cisco and Brocade Routers; Cisco VPN Concentrator; Voice Integrated Systems; NAS; Secure Remote; SMTP; FTP; IIS, DHCP, DNS; WINS; Powershell

Software: Microsoft Office: 2010/2013; Visio ; MS Project; O365, Websense; Xpressions, Sendmail, TrendMicro; Surf Control; Symantec Endpoint; McAfee; PeachTree; SalesLogix; Astaro Security Gateway; Windows Software Update Services; MS SQL 2005; Google Mail; PRTG Network Monitoring; Kesaya; Barracuda; Connectwise; Sharepoint

TECHNICAL EXPERIENCE:

• Managerial Experience
• Managed small and large networks; 2003/2008/2012
• Supervision & Team Building
• Network served 14 US facilities; One European
• Budget Development and Analysis
• Experience in Risk Assessment
• Research & Analysis
• Implemented voice integrated phone system
• Project Management
• Configure and manage wireless network
• MSOC/Helpdesk Experience
• Training & Instruction

PROFESSIONAL EXPERIENCE:

Confidential, Pittsburgh, PA

IT Director

Responsibilities:

• Prepare for O365 Migration-choose vendor; create project plan
• Implement Docuware for document management
• Prepare IT Budget
• Responsible for Cybersecurity monitoring and auditing on Fortinet firewall
• Elevated Spiceworks ticket management
• Monitor SLA agreements for software and vendors
• Configure and manage conference room schedulers
• Exchange 2010 Management
• App River Management
• Trend Micro Management
• Hyper-V HA server monitoring and managing

Confidential, Pittsburgh, PA

Infrastructure Engineer

Responsibilities:

• Support Windows 2008 and 2012 servers for over 50 clients
• Research and correct Windows Event alerts
• Manage servers using VMWare
• Create change control requests for clients
• Project Manager for client hardware refresh
• Create new policy template for client backup procedures
• Clear escalated tickets from Tier 1 and 2 technicians
• O365 Administrator

Confidential, Verona, PA

Network Administrator

Responsibilities:

• Support 30 servers at 3 WAN locations
• O365 Administrator
• Create and support servers using Hyper-V
• Manage Cisco switches and ASA Firewalls
• Support Cisco VPN
• Support onsite and remote Win 7 and Win 10 users
• Support Copiers and Printers
• Network refresh of switches and wiring
• Support Ubiquiti Wireless network
• Configure and support iPads for manufacturing machinery
• Support of barcode devices

Confidential, Bettis-West Mifflin, PA

Senior Systems Analyst

Responsibilities:

• Support Remote RPCO/NRRO facilities
• Server support of RPCO/NRRO facilities
• Reconcile boundary accreditation for network in RSA Archer GRC
• Maintain Group Policies and Active Directory accounts
• Facilitate shipping of classified equipment
• Information Assurance

Confidential, Cranberry, PA

IT Manager

Responsibilities:

• Responsible for performance plans and salary negotiations
• Network vulnerability auditing
• Negotiated vendor SLA's and pricing
• Barracuda Server Administration
• Cisco Call Manager Administration
• Created Project Plans for site re-locations and additions
• Facilitated 2 site moves—including personnel, telephones, servers and clients
• Worked closely with upper management on departmental goals and climate
• Yearly budget planning
• Implementation of policies and procedures for data security
• Support Existing VMware servers and clients
• Symantec Endpoint Server and Client Administration/Policy Management

Confidential, Leetsdale, PA

Network Admin

Responsibilities:

• Support 200+ user network including servers, switches, firewall, wireless network
• Configured and manage 30+ Dell servers
• Maintain Exchange server 2010
• Powershell scripting
• Application controls and validity checks
• Install and configure Cisco and Brocade Switches
• Manage Cisco ASA Firewall
• Maintain network Security including virus and intruder detection
• Maintain Wireless network including plant access points
• Maintain Software and Hardware licenses and warranties
• Upgrade Symantec Endpoint and troubleshoot clients
• Monitor and troubleshoot network throughput and latencies via Solar Winds
• Create and maintain virtual servers using Hyper-V

Confidential, Pittsburgh, PA

IT Manager/Windows Admin

Responsibilities:

• Support 60+ user network including PC’s, servers, firewall, switches and routers.
• Configured and manage 35+ Dell servers
• Create and maintain servers and clients using VMware ESXi
• Maintain Exchange 2003 server
• Test and maintain Exchange Disaster recovery environment
• Maintain Software and Hardware licenses and warranties
• Negotiate and maintain software contracts
• Integrate 3rd party software into enterprise environment
• Create and Maintain Group Policies for Active Directory
• Maintain Telephone and Security Systems
• Administer Symantec Antivirus and Malware software
• Penetration testing
• Intrusion detection
• Support Users in SAP environment
• Implement and Maintain WSUS for Windows Updates
• Second tier support for Recovery/Backup
• Manage UNIX /Network Specialist
• Develop Yearly IT budget
• Maintain all software license agreements and contracts

Confidential, North Versailles, PA

Network Specialist

Responsibilities:

• Wholly responsible for network and security support in a high volume environment, including supervision of PC support technician and coordination of technical issues involving the network.
• Use of DFS for replication strategies an load balancing in a clustered environment
• Oversee network connectivity, implementation, integration, and troubleshooting for servers, routers, firewalls, remote access, storage devices, printers, scanner and handheld devices.
• Configure, implement and manage 1000-user Exchange 5.5 server, 15 user Goodlink server for Blackberry devices, Sendmail server for Internet and email traffic, Brightmail server for spam control and TrendMicro server for virus control
• Maintain 1000 user network responsible for servers in 9 geographical locations across LAN.
• Direct Systems Administration of Siemens Xpressions integrated voicemail system.
• Install, configure and administer etime T&A application
• Delivered on-time completion of high profile projects such as Exchange server upgrade, Brightmail server configuration and implementation, integrated voicemail system, and conversion from frame relay to IPVPN network.
• Assist in designing enterprise NAS