SUMMARY:

Skilled Systems Engineer with over 14years of experience supporting Windows and Linux Systems, 10+ years of experience with Virtualization and cloud technologies to include VMware, AWS and Azure. Possess an effective level of technical proficiency in Windows Server and Linux Engineering, Troubleshooting and Administration, Active Directory, System Monitoring and Application and System Support. Bring to the table flexibility, versatility, and the ability to lead or be a key team member.

PROFESSIONAL EXPERIENCE:

Confidential, Rockville, MD

Application/Systems Engineer

Responsibilities:

• Responsible for deploying a multitude of applications almost all of the AWS stack(Including EC2, S3, RDS, Dynamo DB, SNS, SQS, IAM) focusing on high availability, fault tolerance and auto - scaling .
• Ensure network, system and data availabity and integrity through preventative maintenance and upgrades.
• Responsible for Installing & Configuration of RedHat Enterprise Linux, Fedora Linux and CentOS, Maintenance & System Administration
• Experience with monitoring tools such as Cloud Watch, Splunk, Nagios, vRealize to track metrics, monitor logs and resolve performance issue.
• Responsible for administering and configuring LVM which involves creating and modifying file systems, logical volumes, physical volumes, volume groups, mirroring and un-mirroring of volume groups, hot spare physical volume.
• Responsible for performing hardware and software installation, upgrades and maintenance, patch administration, kernel modification upgrades, file systems management, performance and security analysis, and network configuration/tuning.
• Responsible for installing, testing and developing monitoring solutions with Splunk services.
• Responsible for remediation and patching of Linux servers to meet mandated security standards set by Information Security team.
• Responsible for devising strategic plan for information security risk management to meet regulatory requirements and audit recommendations that received unanimous support from the chief security officer.
• Responsible for configuring, implementing and supporting over 1400+ Microsoft Windows Servers 2008 and 2012.
• Experience with ticketing tools such as Remedy, Pac2000, HEAT and JIRA.
• Responsible for supporting fully automated CI/CD pipeline using Jenkins pipeline & XL Deploy.
• Responsible for configuring, implementing and supporting VMware ESX 5.1, 5.5 and 6.0. This includes, configuring, managing data stores/LUNs, DRS and HA, altering clusters and virtual machines, managing vcenter activities, troubleshooting virtual machine and backup and performance issues.
• Responsible for monitoring system performance statistics like storage, CPU utilization and network bandwidth Knowledge of implementing Application Disaster Recovery using VMware Site Recovery Manager.
• Responsible for automating daily activities and deployment task via Powershell.
• Knowledge of implementing vRealize Operations Manager for data collection and analysis of VMware environment and vRealize Automation for managing a hybrid cloud with multi-vendor.
• Responsible for creating IAM users accounts, IAM roles and security permissions in AWS.
• Responsible for deploying and configuring virtual cloud instances in AWS.
• Responsible for troubleshooting EC2 instances such as VPC, Security groups, performance-tuning issues.
• Responsible for creating and restoring from ECS AMI’s and ESB volume snapshots.
• Responsible for administering security permissions in vCenter environment to developers and administrators based on role functions.
• Responsible for Installing, configuring and managing Microsoft SQL 2008/2012 Enterprise Server.
• Responsible for creating, deploying, renewing and import & export of the SSL s.
• Responsible for Configuring, implementing and supporting hardware relating to virtualization. This includes Dell rack mounted servers, Dell Blade servers, IDrac and RAID configuration as well as firmware updates.

Confidential, Columbia, MD

Application/Systems Engineer

Responsibilities:

• Responsible for configuring, implementing and supporting Microsoft Windows Servers 2008 and 2012.
• Responsible for Wellsfargo Insurance Web Application Installation, Upgrade and Operation System Support for K2 and Wordsensa.
• Responsible for performing Root Cause Analysis (RCA) fixing Windows / IIS Web Server Related issues.
• Responsible for Creating, deploying, renewing and Import & export of the SSL s.
• Responsibility for proactively monitoring systems health by inspecting environment and utilizing provided tools such as What’s up Gold, Netcool, HP Performance Manager and Open Manage Essentials.
• Responsible for Installing, configuring and managing Microsoft SQL 2008/2012 Enterprise Server.
• Responsible for Configuring, implementing and supporting hardware relating to virtualization. This includes Dell rack mounted servers, Dell Blade servers.
• Responsible for coordinating disaster recovery implementation for Managed Services Line of Business, testing Business Continuity in line with Business uptime goals.
• Responsible for Developing and ensuring infrastructure documentation such as design and environment specifications, user and technical manuals and process/methodology documentation.

Confidential, Silver Spring, MD

Technical Systems Engineer

Responsibilities:

• Responsible for diagnosing and troubleshooting client’s Confidential 360 Encompass application issues related to the Windows environment including Microsoft Windows Server/SQL Server 2008 & 2012 R2, and IIS 7-8.5.
• Responsible for troubleshooting client’s application network related issues utilizing pingpath, tracert, and wireshark to determine if network latency is a potential source of poor performance.
• Responsible for creating and administering Active Directory (2003/2008 R2 Server), GPO administration, Troubleshooting DNS issues.
• Responsible for deploying EC2 instance servers for Health Information Clients in AWS.
• Responsible for troubleshooting EC2 instances such as VPC, Security groups, performance tuning issues.
• Responsible for configuration database backup and transactional log backups as per enterprise standards.
• Responsible for restoring databases in the event of failed application upgrades or as part of disaster recovery.
• Responsible for patches installation, patch upgrades and packages installation on Redhat Linux servers by using RPM and YUM.
• Responsible for building and reorganizing of indexes, scheduling and creating maintenance plans, optimization and truncation of transaction logs for capacity planning.
• Responsible for executing and performing Web Application installation and configuration.
• Responsible for performing Confidential Coding and Reimbursement product support and software installation.
• Responsible for Confidential 360 Encompass software installation, upgrades and application support and optimization.
• Responsible for restoring databases in the event of failed application upgrades or as part of disaster recovery.

Confidential, Columbia, MD

Operations Systems Analyst/Sr. Systems Administrator

Responsibilities:

• Provides multi-tier line server support; diagnosing and resolving Windows 2003/2008 R2 server issues hosting critical Wholesale and Cooperate Trust Services (CTS) and Confidential Insurance Applications.
• Responsible for patch management and security administration of over 500+ Windows servers to include approving and declining updates of patches as needed on the WSUS/SCCM.
• Responsible for Installation, tuning, troubleshooting and patching of Red Hat Enterprise servers.
• Responsible for resolving system errors and crashes, disk space problems, huge file sizes, and file system full errors.
• Responsible for creating and maintaining user accounts, profiles and security rights on Redhat and CenOS systems.
• Responsible for installing and configuring VMware vSphere suite products such as VMware Guests, ESX Hosts and vSphere 5.0. Extensive knowledge of converting physical to virtual servers (P2V).
• Responsible for building, supporting, and troubleshooting over 500 HP enterprise blade servers with the use of HP System Insight Manager (SIM) to monitor server health, troubleshoot hardware issue and deploy firmware and system updates.
• Responsible for creating and administering Active Directory (2003/2008 R2 Server), GPO administration, Troubleshooting DNS issues, SQL Server, SSRS Server (2005/2008 R2).
• Responsible for creating and maintaining network accounts and security, assigning and maintaining network addresses and assisting in the planning, installation, maintenance, and troubleshooting of LAN, VPN, wireless network, and Internet connectivity.
• Technical team lead responsible for coordinating the migration of over 400 Windows 2003 servers to Windows Server 2008/R2.

Confidential, Laurel, MD

System Administrator

Responsibilities:

• Provide installation, maintenance, configuration and troubleshooting for 200+ Windows 2000/XP client machines and 15+ servers (ML 380) at Confidential locations in the Metro- DC District Area with emphasis on Active Directory.
• Administer Symantec Antivirus Enterprise v. 8.0 on the network, including automated .dat file (sig file) updates.
• Customize workstations and laptops for user access to MS Office components, MS Exchange Server 2000/2003, print server, file servers and various databases.
• Increased security, stability, and performance of the entire Confidential network infrastructure using scripted patch management.