OBJECTIVE:

Aggressive self - starter seeking an opportunity in a challenging IT environment with emphasis on analytical and problem solving Skills

SUMMARY:

• Proven ability to manage several projects while working independently or in a team environment
• Excellent written and oral communication Skills; tremendous analytical skills; and self-managed
• Experience with various application programs, and advanced knowledge of business software

RELEVANT EXPERIENCE

Confidential, Baltimore, MD

SysAdmin

Responsibilities:

• Active Directory admin; Windows server (2008 & 2012) troubleshooting & configuration
• Group Policy administration; Powershell scripting
• VMware VDI support & migration
• Desktop troubleshooting & configuration (Windows & Mac); SCCM package distribution
• Moves Adds & Changes for user environment
• Smartphone & mobile device support
• Setup XenDesktop/VPN/Direct Access for remote connection

Confidential, Baltimore, MD

Systems Administrator

Responsibilities:

• Manage enterprise patching solutions; WSUS & Dell Kace
• Active Directory administration; Group policy implementation
• Office365 administration
• Troubleshoot Windows Server (2008 & 2012) & desktop issues; VDI (virtual desktop)
• Work with software vendors to ensure systems are healthy
• Present & implement recommendations for system improvements
• VMware administration for virtual servers & appliances using Vsphere;
• Create Powershell scripts to automate tasks on VM & server base

Confidential, Baltimore, MD

Systems Administrator

Responsibilities:

• VMWare solution from physical to virtual desktop & servers; setup, configuration & administration
• Active Directory administration; Powershell scripting; group polices
• Troubleshoot desktop application/software issues;
• Provide systems engineering support on major projects, upgrades, and installations.
• Global support of Windows 2003/2008/2012 servers (break/fix/configuration/software implementation, and maintenance…including prep for disaster recovery); IIS & SQL Servers..config & troubleshooting
• Resolve trouble tickets for desktop & user issues; MS Office suite support
• Dell Kace software distribution
• MS SCCM for security patch updates of servers, and application deployment support
• Symantec backup support to DLT tapes, and disk to disk backups
• Collaborate with user support to provide level II and III troubleshooting in support of technical solutions.
• Provide detailed documentation and procedures for all solutions.
• Provide analysis and design for IT business requirements.
• Develop and maintain relationships with technology vendors to meet business needs.

Confidential, Woodlawn, MD

LAN/WAN Engineer

Responsibilities:

• Enterprise Wide Windows 2003/2008 Active Directory administration; ensure successful replication throughout the enterprise; troubleshooting server AD & application issues
• Desktop, and laptop support of workstations
• DNS/WINS Management
• VMware Server administration
• DFS configuration
• Migration support from Windows 2003 to Windows 2008 platform throughout infrastructure
• MS SCCM for software distribution, and server mgmt

Confidential, Woodlawn, MD

Network Engineer

Responsibilities:

• Windows 2000/2003 Active Directory administration;
• Citrix and SQL DB Management, and configuration
• VMware over Blade Technology installation and maintenance; troubleshooting
• Desktop, and laptop support; remote access
• Configuration of wireless LAN using Nomadix routers
• Symantec backup support

Confidential, Baltimore, MD

Systems Engineer

Responsibilities:

• Provide desktop & server support for employees, and government clients in the RDCC/VA environment
• Perform windows administration (Active Directory) & troubleshooting of Windows NT/2000 servers, and desktops
• Resolve & track- IT tickets & service request for user environment
• Citrix Server for remote connectivity to legacy applications
• MS SCOM for software distribution, and security patch updates of servers

Confidential, Beltsville, MD

Systems Engineer

Responsibilities:

• Provide windows administration within Active Directory for DPT of STATE user community
• Migrate SMS sites from Windows NT4 environment to Active Directory/Windows 2000 architecture
• Resolve Trouble tickets due to Windows administration issues; such as unsuccessful Ultraback-up jobs; failure to successfully login; DNS problems; etc
• Monitor NetIQ scripts and alerts ran on Windows NT/2000 servers, and provide support for thresholds that have been exceeded
• Provide detailed second level hardware, and software support for servers, Exchange, SMS, File; etc
• MS SCCM for security patch updates of servers; asset mgmt.

Confidential, Hanover, MD

Sr. Systems Integration Analyst

Responsibilities:

• Provided desktop & server support for employees, and government clients
• Performed windows administration (Active Directory) & troubleshooting of Windows NT/2000 servers, and desktops
• Resolved Remedy Trouble tickets & service request for user environment
• Configured, and maintain Veritas backup system for local servers
• Configured laptops, and provide dial-in support for users telecommuting into local area network
• Provided baseline (sysprep) images for various desktops & laptops; also development of a standard workstation configuration for Windows XP; migration from Windows 2000 platform to XP

Confidential, MD

Sr. Network Engineer

Responsibilities:

• E-Business solutions for client base in need for networking services intended; Supervisor team of Network technicians
• Documented architecture of network of Army Research Labs across the country (mild travel)
• Implemented Visio drawings into an on-line geographic layout of ARL#s
• Mimic ARL#s LAN/WAN in an isolated environment (LAB) to imitate network changes that would affect not only the base, but also the global ARL network.
• Provided Citrix support to helpdesk
• Installation, configuration, and troubleshooting of Win2K Servers (with
• RAID arrays), desktop administration and support
• Provided Microsoft Outlook configuration for desktops, and training for government personnel

Confidential

Network Engineer

Responsibilities:

• Help clients / users achieve optimum use of their computer networks by performing needs analysis, procurement support, installation, training and problem solving resolution for wide area networks.
• Responsibilities:
• Configuration, operation, and administration of network server hardware
• (Nortel Centillion 1000 & 5500 Switches), operating system, and communication links; including configuration of TCPIP, and design/installation of VLANS on switches
• Defines and implements solutions to integrate desktop, and shared devices into local and wide area networks and / or other host-based networks

Confidential, Baltimore, MD

MIS Administration Manager,

Responsibilities:

• Setup Windows NT & Windows 95/98 workstations for new users working Confidential primary sites
• Troubleshoot hardware, software, and server problem that may affect the functionality of an employee’s workflow
• Setup work area for ethernet connectivity to LAN (cabling)
• Support remote dial-in (RAS & VPN) of laptops
• Hardware configuration of desktop and laptops; peripheral upgrade, installation, and support
• Create and implement "GHOST" images for varies hardware models, of workstations
• Support Outlook configuration on desktops for access to Exchange accounts