PROFESSIONAL SUMMARY:

• IT Network Engineer 6 plus years in the information technology fields, such as data innovation, infrastructure deployment, designing, retail services.
• Installing system installations, multiple AWS services, and hardware and software applications.
• I also have very strong skills with experience in networking technologies.
• With my ability to design current networks to meet customers’ demands and encourage all levels of IT organizational skills.
• Creating simple, repetitive deployment that increases both velocity and quality is what helps me better serve the people and customers.
• Successful integration of telecommunication systems for personal and business.
• Every day my IT team and I solve complex problems, work closely with customers designing/solutions in the technical field and in businesses to bring concepts to production.
• Managed over 300 applications with 500 local and remote customers’ that helped them growth and transformation strategies, for them to implement changes on their networks.

TECHNICAL SKILLS:

• Deploying Network Infrastructure
• Windows Server 2008, 2012
• Cisco Routing and Switches
• Confidential Office Suite
• Security Analysis
• Active Directory
• Basic LINUX/UNIX
• Local Area Network (LAN)(WAN)and TCP Networking & Development
• Documentation
• Data Cabling
• ITIL Certified
• Basic Java/Python
• Extensive Experience in Troubleshooting Diagnostics
• Telecommunications
• Cisco Automation Routing
• Routing Protocols (BGP) (OSPF) (EIRGP) (RIPv2)
• Operational Support
• Service Delivery/ Liquidation
• PowerShell and Data Center

PROFESSIONAL EXPERIENCE:

Confidential, Redmond, WA

Responsibilities:

• Cable Installation
• Installation of Antennas and Emergence Systems
• Fiber Optic and Coaxial cables
• Installation of Server and Cable Rooms
• Patch Panels and Switches
• Rack and Stack

Confidential, Redmond, WA

Azure Confidential Government Engineer

Responsibilities:

• IT Networking Support.
• Management of Azure Cloud Services.
• Servers, Load Balancers, Express Routes.
• Site 2 Site, Point 2 Site, and VNET 2 VNET (Configurations).
• Setups: UDR’s, NSG’s, Endpoints and Rules.

Confidential, Redmond, WA

Responsibilities:

• Installation and Break/Fix; adding integration to the electrical and mechanics in the Video Center.
• Troubleshooting and Monitoring w/ Valicon, IMS v5, Remedy, and SIMPL to support different integration of data from endpoint to endpoint.
• Following video from start to finish, while validating (End to End).
• Respond and resolve incoming calls, emails, and in - person requests for assistance.
• Documenting and closing every ticket at the end of each service or service call.

Confidential, Bellevue, WA

Responsibilities:

• Shipping out orders to customers.
• Pulling and packing orders from the PDA.
• Loading the orders on trucks to be delivered.

Confidential, Bellevue, WA

Responsibilities:

• Understanding the logical operations TCP/IP, Cisco BGP, OSPF, ERIGP, Spanning Tree Protocols and configuring virtualization networks.
• Going over Network+ in detail and validating.(Switches, Routers and Cabling/ fiber connectors, straight tip w/BNC connectors/ most used Standard Connectors w/ single-mode fiber/ LC uses RF 45 type connectors, which are used in most of the Home Depots and Lowe’s stores )
• MPLS, L3VPNs, STP, HSRP, and CDP for over 5plus years.
• Delivery techniques and integrating each device along the way.
• Implementing IPv6 Addressing, to meet the desired operational states.
• Preventing Security breaches, with Network Access Controls, Firewalls, Harding the Network, Intrusion Detection and Prevention.
• Routing protocols (static and dynamic IP routing).
• Bound Media (fiber optics and copper) and Unbound Media (wireless networking).
• Documenting every project, at every step along the way.
• Installation of software on Break/Fix, to integrated third party devices; such as Proxy Servers and virtualization in the network.
• Writing the iRules script language w/ templates.
• Configuring the Big5
• Basic understanding of UNIX, Linux and Putty.
• Using and Configuring VMware.
• Use of debugging tools / Wireshark/ Packet analyzer/ Harding Networking w/ Group policies/ NTF Permissions/ and Security Policies.
• F5 s.

Confidential

IT NETWORK ENGINEER

Responsibilities:

• Managing all of the data centers for Home Depot. Lowes, and the Air Force Base in the Fairbanks, Alaska area, with no supervision. Running fiber optic cabling, placing (LC Connectors throughout the store). In casing them in enclosed, air tight containers for weather proofing. Also replacing fiber installation & debugging experience with Optical fiber and Ethernet transceivers (Optical Transceivers), couplers involved with high speed networking. This was needed a lot when we had power outages in the stores.
• Excellent at performing routine technical support tasks such as debugging with printing a configuration page to determine the problem. Reimaging and integrating systems for Wells Fargo banks and key Banks.
• Working with and handling computer inventory equipment inventory.
• Performed diagnostics on printers, faxes, workstations, and remote access points. Established network support for a 500+ person organization.
• Worked successfully with limited supervision; being the reginal rep. for the Fairbanks Alaska area.
• Customer service solutions and technical support with business applications, such as third party products for Raid, Backups, Using Visual Studio 2013 for project remote debugging, IT operations, enterprise architecture, and strategic direction.
• Understanding the logical operations TCP/IP, Cisco Debugging w/ Firewalls, Access list, BGP, OSPF, ERIGP, Spanning Tree Protocols and configuring virtualization networks for 6 plus years.
• Working replacing routers, switches, break/fix, and cabling (Fiber and STP) in the Data Centers of Home Depot, Lowes, and Ellison Air Force Base in Fairbanks Alaska.
• MPLS, L3VPNs, STP, HSRP, and CDP for over 5 plus years.
• Troubleshoot Tier 2 & 3 support by providing information technology solutions.
• Use of debugging techniques and pocket sniffing tools for security preprocess.
• Respond and resolve incoming calls, emails, and in-person requests for assistance.
• Track all inter actions with customers and IT service management products, to resolve problems at first point of contact.
• Installing software applications, hardware and upgrading memory for staff personal or unit manager.
• Had to escalate non-routine problems to a higher level for resolution.
• To include expert level of operation troubleshooting and support to maintain business applications that support fundamental functionality.
• Using L2 and L3 switching traffic forwarding on switches for extra security.
• Working with and handling computer inventory equipment inventory.
• Securing formatting of hard drives, erasing software data from networks, without the possibility of data recovery while increased confidentiality.
• Excellent written and verbal communication skills.
• Doing documentation at every step along the way.

Confidential

Responsibilities:

• Using my strong skills with experience in break/fix other networking technologies.
• Understanding the logical operations TCP/IP, Cisco BGP, OSPF, ERIGP, Spanning Tree Protocols and configuring virtualization networks.
• MPLS, L3VPNs, STP, HSRP, and CDP.
• Performed diagnostics on printers, faxes, workstations, and remote access points. Established network support for the university students.
• Using L2 and L3 switching traffic forwarding on switches for extra security.
• Working with and handling computer inventory equipment inventory.
• Had to escalate non-routine problems to a higher level for resolution.
• Securing formatting of hard drives, erasing software data from networks, without the possibility of data recovery while increased confidentiality.
• Conducted data recovery, transfer, and system maintenance on over 100 work stations.
• Applied my knowledge of Field Service and network support operations, polices processes, procedures and best practices, install, maintain, troubleshoot, configure and manage hardware and software systems.
• Doing documentation every step along the way.