Systems Administrator Resume
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Brooklyn New, YorK
TECHNICAL SKILLS:
Skills: Desktop Support Mac and PC, Active Directory, Exchange, PowerShell and Python Scripting, Virtualization, Office 365, Planning and Configuration
EXPERIENCE:
Confidential, Brooklyn, New York
Systems Administrator
Responsibilities:
- Install, upgrade, support and troubleshoot Enterprise Applications hosted on Windows Servers as well as network devices and cloud applications
- Through company ticketing system, document technical support of resolutions, processes, and procedures. Request and coordinate vendor support when needed
- Responsible for managing access to company resources to protect data and ensure personnel have required privileges
- Implements new technologies and trains key staff, identifies routine tasks for automation
Confidential, New York, New York
Network and Desktop Support Engineer
Responsibilities:
- Monthly maintenance management scheduled batch jobs/backups recovery/restore.
- Tracks and logs network issues to improve performance
- Manages user accounts and resources with on - premise AD, Azure AD and Google apps
- Project management implementation including upgrading groups to Windows 10, SonicWall device upgrades for multiple locations
- Makes recommendations for implementing solutions and improvements to align with client needs and operating constraints
Confidential, New York, New York
IT Specialist
Responsibilities:
- Responsible for support of client machines; Mac, Windows, and Linux desktops and servers through remote management including updating, troubleshooting and new deployments
- Managed and oversaw client resources through monitoring Amazon Web Services resulting in reduced downtime if server crashes increasing overall productivity.
- Demonstrated excellent customer service completing 40+ trouble tickets a week including network support, hardware, VPN configuration and traffic monitoring.
- Provided onsite support for projects including user support, asset tagging desk and SIP phone configuration
Confidential, Brooklyn, New York
Server Administrator Trainee
Responsibilities:
- Applied skills include installation and configuration of Windows Servers
- Operation of a private cloud, Azure, VMware and Hyper-V
Confidential, New York, NY
Accounting Associate
Responsibilities:
- Skilled with large data sets and secure processing
- Developed tracking system for client assets and depreciation including
- Integrated third party software and established methods for best practices
- Prepared tax documents and client write ups