Jr. Linux Systems Administrator Resume

PROFESSIONAL EXPERIENCE:

Jr. Linux Systems Administrator

Confidential

Responsibilities:

Investigated and analyzed all manner of workflow obstacles faced by clients and peers alike.
After gaining an understanding of the problem, would proceed to develop and implement a solution:
Developed scripts to automate tasks.
Researched new technologies to implement within our environment.
Managed support cases with vendors and applied resolutions.
Maintened and administered the Linux infrastructure at Confidential:
Across Dev/Test/Prod environments, totaling close to 300 Red Hat virtual servers.
Across Dev/Prod AWS environments, totaling close to 125 Red Hat virtual servers.
Participated in the monthly patching cycle, across all environments.
Created and retired servers as requested.
Handled troubleshooting issues, file/directory permission changes, and general user requests:
Performed troubleshooting on non - responsive servers, errors, and other issues brought up by the user/developer community.
Provided/revoked elevated privileges across servers.
Aided users with package installations during development of new software.
Regularly worked on and updated configuration management processes:
Developed, tested, and implemented configuration management processes throughout all environments (Puppet/Ansible).

Tier 2 Desktop Support Technician

Confidential

Responsibilities:

Provided laptop workstation support to the users of Confidential
Responsibilities ranged from printer installation, Windows Operating System troubleshooting, Microsoft Office and email support; to aiding users with presentation setup.
Assisted all personnel, including the Director of the Confidential
Provided on-call support as needed
Provisioned laptops for new onboarding employees