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Network Administrator Resume

Auburn Hills, MI

CAREER OBJECTIVE:

Seeking a varied and challenging system administration position requiring new and creative applications of technology to solve functional problems.

PROFESSIONAL SUMMARY:

  • 7+ years of experience in Windows Server, 5+ years of experience in VMware Virtualization
  • Good exposure to Active directory and vSphere infrastructure design, configurations and maintenance.
  • Good exposure on Linux administration.
  • Good knowledge in installation, configuration & troubleshooting of services like DNS, DHCP, FTP etc.
  • Configuring Multi Node Clusters on Windows 2008r2 and 2012 Server Operating systems.
  • Real time and hands on experience in Virtualization Technologies i.e VMware vSphere (Server Virtualization), VMware View VDI (Desktop Virtualization), Horizon View 6.2, 7.5, Citrix XenApp, NetScaler.
  • Expertise in configuring features like VMware HA, DRS, Storage DRS, vMotion, Storage, vBlock, vMotion, FT, Site Recovery Manager (SRM) etc and deep understanding of these technical features.
  • Good knowledge in Storage Technologies, worked with FC SAN/iSCSI storage.
  • Good Experience on VMs backup like VMWare VDP, Replication, Veeam and Barracuda Nutanix Servers.
  • Hands on experience in troubleshooting issues and using iLO, iDRAC, Avocent and Raritan etc.
  • Good experience in working with HP Blade, DELL, CISCO Servers and Nutanix Servers.
  • Experience in working with Microsoft SQL Server.
  • Experienced in development of Corporate Portals (Intranet/Internet/Extranet) in SharePoint.
  • Extensive knowledge in Cisco engineer networking as well as traditional PBXs and Cisco UC.
  • Extensive technical experience of VoIP technologies, business continuity, and disaster recovery processes as they pertain to voice services.
  • Real time exposure to Larger Environments and Data Center.
  • Good communication skills to co - ordinate and troubleshoot issues at any level.
  • Great passion to learn and quick learner.
  • High feasibility and able to adapt to change quickly.

TECHNICAL EXPERIENCE:

Technologies: AWS, Azure, VMware, vSphere, ESXi 5.5, 6.x,6.5,6.7, vCenter, Disaster Recovery(SRM), Replication, High Availability, HA, DRS, Horizon, Intronis MSP, Virtualization, Citrix XenApp, Active Directory, SCCM, SharePoint, Exchange, SQL, WSUS, Linux, JAMF, Cisco UCM, VOIP, Networking, Information Security, Internet Protocol, Veem, IBM Tivoli, Symantec Backup Exec, Barracuda MSP, BigFix, Qualys, Auditing.

Hardware: Dell PowerEdge 610, 620, 710, 720, 730, 740, Dell EMC XC Series, Dell SC3020, C8S55ABrocade HBA 815, 825, Cisco UCS C200, 300, C3850 switch, Lenovo TD340, Quantum Tape drive L700, MAC series.

Application Server: Citrix Presentation Server, XenApp Server & XenDesktop VMware ESXI, vCenter.

Operating Systems: Windows 08e2/12r2/16/19 servers, RHEL 6, SUSE Linux, HP UNIX, Windows XP, 7,10 MAC OS X.

Monitoring Tools: Tivoli, Kiwi Sys Log Analyzer, Barracuda MSP.

Languages: Python(proficient) Shell scripting.

Databases: SQL, MySQL.

Protocols: TCP/IP, DNS, HTTP 1.1, LDAP, RMI/110P, SOAP, WSDL, TLS.

Tools: Service Now, Autotask, BigFix, Qualys.

EXPERIENCE SUMMARY:

Network Administrator

Confidential, Auburn Hills, MI

Responsibilities:

  • Implementing successful migration for User, Computer and Group accounts with SID History.
  • Management and Migrating of 2100+ Windows & Linux Servers with Multiple ADs, DMZ, Security groups, VPCs, firewalls and AWS, Azure subscriptions.
  • Responsible for planning and performing remote and onsite trouble-free migrations including Pre-migration involving 10 15 minutes counseling with users.
  • Handle in-depth technical reviews of new and existing IT systems in order to identify the appropriate mitigation strategies, required to bring systems into compliance with established policy and industry guidelines
  • Incident and Request management through Track It.
  • Establish and drive an efficient Group Management strategy including identification, creation and dynamic modifications to user s.
  • Coordinate with different level of manager’s/team members for successful data migration and process on same through an effective communication, including mentoring team members to evaluate, coordinate and provide errors free data migration solutions.
  • Investigation and Recover of Production Server Issues like VMware Tools, Native Client, Network drives, PV drivers and SQL data base connective Issues.
  • Upgrade physical machine Hardware and Firmware configuration.
  • Install and Configure Quest Tools for monitoring changes on Domain Controllers.
  • Creating, Testing and implementing GPO's in QA, Dev and Production Environment.
  • Detail oriented self-motivated in the areas of work activity, organization and execution.
  • Post prior migrations with users to justify migrations successfulness and error-free deliveries.
  • Proficiency with installations/fix including database issues for developers, Assistive Technology Software such as windows servers, SQL, SharePoint, DFS, web Servers.
  • Work as a subject matter expert for tools used in data migration including variety of various and take complete responsibility of project with remote/onsite support to clients as per requirements.
  • Handle in-depth technical reviews of new and existing IT systems in order to identify the appropriate mitigation strategies, required to bring systems into compliance with established policy and industry guidelines.
  • Coordinate with different level of manager’s/team members for successful data migration and process on same through an effective communication, including mentoring team members to evaluate, coordinate and provide errors free migration solutions.
  • Perform Patch management tasks to include: maintaining current knowledge of available patches, deciding what patches are appropriate for particular systems, ensuring that patches are installed properly, testing systems after installation, and documenting all associated procedures
  • Take complete responsibility of documenting and updating of incident reports via Service Now and emailing upon successful/unsuccessful migration.
  • Setup/Managing Windows 2012r2, 2016, 2019 & Linux Red Hat 7 Servers on Amazon (EC2, EBS, ELB, SSL, Security Groups, RDS and IAM).
  • Creating AWS Instances and Resources Bills.
  • Installing, Setup and Migration Dev. and Prod. Servers (Windows 2008r2 to 2012r2/16/19, Apache, SQL, MySQL, App Scripts manipulation.
  • Created users and groups using IAM and assigned individual policies to each group.
  • Increasing EBS backed volume storage capacity when the root volume is full using AWS EBS Volume feature.
  • Involved in installing, administrating and supporting more than 300 servers including but not limited to SUSE Linux 7, RHEL 7.
  • Installed Patches/Packages on SUSE & Red Hat Servers and RPM packages on Linux Servers.
  • Worked on Production Server’s on Amazon Cloud (EC2, EBS, RDS, S3, Route 53).
  • Setup/Managing VPC, Subnets; make the connection between different zones; Blocking suspicious IP/subnet via ACL.
  • Security Patching on the instances through the Big Fix Patching Tool
  • Installed and Setup Web Servers Apache and Tomcat, DB Server SQL).
  • Monitor Production Server Health of different parameters (CPU Load, Physical Memory, Swap Memory, Hard disk, MySQL service, Http service and response time) via Solar winds.
  • Setup/Managing Databases on Amazon RDS. Monitoring servers through Amazon Cloud Watch.
  • Creating/Managing AMI/Snapshots/Volumes, Upgrade/downgrade AWS resources (CPU, Memory, EBS)
  • Responsibility includes but not limited to planning and performing remote and onsite trouble-free migrations including Pre-& Post-migration involving 10 15 minutes counseling with users.
  • Broad understanding of global environments, including regional issues and differences.
  • Working as Cloud Administrator on Microsoft Azure, involved in configuring virtual machines, storage accounts, resource groups.
  • Remote login to Virtual Machines to troubleshoot, monitor and deploy applications.
  • Managing Windows 2012/16 servers, troubleshooting IP issues and working with different support teams.
  • Using Power shell to install prerequires applications, and do migration of VM, involving copying and creating of VHDS.
  • Configuration of Microsoft Dev Test Labs to migrate the virtual machines from one subscription to another subscription.
  • Building and Installing servers through Azure Resource Manager Templates or Azure Portal.
  • Migrating an On-premises virtual machine to Azure Resource Manager Subscription with Azure Site Recovery.
  • Security Patching on the Azure VMs through the Big Fix Patching Tool.
  • Involved in creating the Azure Services with Azure Virtual Machine.
  • Managing day to day activity of the cloud environment, supporting development teams with their requirements.
  • Creating Labs, Virtual Machines along with setting up policies and using Formulas and Custom Images to deploy the network.
  • Supported VMware, specifically ESX vSphere 5 to monitor cluster performance, optimize the server environment, diagnose and resolve production issues amongst 3 Data Centers and over 1300 servers.
  • VMware ESXI 5.5 Host Server Installation, Configuration Maintenance, vSphere Suite with P2P and P2V, Virtual Machines Installation, Configuration Maintenance.
  • Configure and update firmware on new server like Dell PowerEdge 730, 740 Dell SC3020 and deploy them on cluster.
  • Install and Troubleshoot replace hard drives, Fiber card (HBA) issues.
  • Configure RAID 5, 6, 10 as per client requirements.
  • Involved in live migration of Virtual Machines and Virtual machines files using the vMotion and Storage vMotion.
  • Experience utilizing Virtual Center, including vSphere Command-Line Interface commands.
  • Managed separate VMware clusters like QA, Development and Production.
  • Worked on ESX and VM storage issues and also coordinated with the storage admin team. Extensively worked on VMware Update Manger for Host upgrades and patches.
  • Managing and Monitoring Dynamic Host Configuration Protocol DHCP and DNS.
  • Windows systems administration including installing system Security Patches, Hot Fixes.
  • Reviewed tasks, issues and recommend changes to reduce problem reoccurrences.
  • Configured Network and Server Software, Hardware and peripheral devices to resolve network issues.
  • Install new and rebuild existing Servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
  • Worked on Disaster Recovery Exercises for DR Plan for Production Servers.
  • Deploying virtual servers using template and cloning of virtual server.
  • Involved in creating vSwitches and created different ports groups for different purposes.
  • Installed and configure maintenance of Windows 2016 Servers with Active Directory Infrastructure, DNS, DHCP.
  • Disk space increase using VMware converter and importing of virtual server using VMware converter.
  • Monitored and managed performance of ESX servers and Virtual Machines.
  • Install applications, applied patches, and software updates for Windows and UNIX/Linux servers
  • Planning and implementing Backup and Recovery procedures
  • Involved in the creation of Test Cases, Tests Execution,
  • Developed technical notes and user guides for new software installations for end users.
  • Collaborate with Cyber Security, Global Technology Infrastructure, Corporate Cyber teams, and Line of Business Information Risk Management teams for issue resolution and mitigation.
  • Support innovation and enhancement efforts within the Cyber Security function.
  • Create baselines and patch Prod, Dev, QA server using BigFix.
  • Worked with Confidential business units to drive secure configurations in images used for desktops, servers, network devices, and wireless network devices.
  • Analyze penetration test results and engage with technology partners and business units in order to resolve identified vulnerabilities within service level management.
  • Understand approaches for addressing vulnerabilities including system patching, deployment of specialized controls, code or infrastructure changes, changes in development processes, cloud and mobile devices.
  • Identify and resolve any false positive findings in assessment results.
  • Documents all issues and assists in their resolution.

Environment: Windows servers 2008r2/12r2/16/19, Windows SQL, VMware 5.5, SRM 5.5, Azure, AWS EC2, ELB, Elastic, S3, AWS RDS, Glacier, IAM, AWS Cloud Formation templates, SUSE 7, RHEL 7, Service One, BigFix, Qualys.

System Administrator

Confidential, San Diego, CA

Responsibilities:

  • Involved in working with Active Directory Services, with adding users in directory, granting permissions to them according to the rules using User Profile Management.
  • Documented and implemented a disaster recovery plan that included backup schedule policies, regular testing, and off-site recovery plans to ensure data integrity and assurance.
  • Participates in the evaluation, selection, implementation and on-going support of software, hardware and tools used by the Enterprise Infrastructure platform.
  • Provide VDI support and assistance in the delivery of End User support and Systems Maintenance.
  • Responsible for the analysis, administration and support of VMWare Horizon View VDI, thin clients, and other VDI-related technology.
  • Deploy and maintain secure desktop images in the VMware virtual desktop Infrastructure in accordance with policies and industry standards.
  • Experience in working Microsoft SQL clustering Servers.
  • Maintain and monitoring SharePoint Farms.
  • Expertise in troubleshooting and resolving issues in enterprise Citrix environment, Including Web Interface, application enumeration and performance issues, Printing and provisioning issues, for Confidential and external clients.
  • Applications or content published on XenApp or XenDesktop are enabled for use in accordance with an environment’s security policies and are accessible through a number of access scenarios, including multiple Web Interface sites and Access Gateway/NetScaler (including external ones, owned by customer)
  • Publish applications in presentation server and test the application for connectivity.
  • Experience in implementation of Site Recovery Manager 6.5, 8.1 (SRM).
  • Experience in implementation of Replication Manager 6.5,8.1.
  • Resolving VDP, Barracuda backup issues.
  • Handling User Issues.
  • Create, update or delete sites, sub sites, pages, list & libraries on SharePoint & SharePoint online as per client requirements. to the end user how to use SharePoint and its features.
  • Backup and Restoration of SharePoint sites.
  • Backup VMs using VDP, Replication, Veeam, Intronis services.
  • Involved in error identification, investigation and resolution.
  • Closely worked with Active Directory teams for User profile service application Sync.
  • Administering SQL servers for SharePoint databases.
  • Working on Forms Based Authentication for Extranet application.
  • Set up permission levels and permissions for individual users and Active Directory libraries, and lists.
  • Working on VMware clustering like HA and DRS clusters using Virtual Center.
  • Monitor and troubleshoot network issues including routers, switches, VPN and wireless broadband connection for 45 Windows 2008r2, 2012, 2016, servers.
  • Network Configuration and setup of new unit includes cisco switches, patch panel, VoIP phone, and network printer and wireless access point and router setup.
  • Troubleshoot and supported 200+ users for technical problems for Active Directory, Windows XP, 7, 10, Exchange 2013, Windows 2008r 2019 server operating systems.
  • Supports VoIP telephone network and VPN client including Terminal Services manager.
  • Utilized Microsoft Enterprise Manager to do queries of SQL databases.
  • Installed, configured, and updated Linux machines, with Red Hat and CentOS.
  • Managed, monitored and tested individual and group user access privileges and security.
  • Developed, implemented and verified security policy and access management compliance.
  • Remote assistance using LogMeIn Rescue, RDP protocol.
  • Recommends hardware and software solutions, including new acquisitions and upgrades.
  • Deploying AD, rolls, Exchange server and configuring user’s folders and using power shall.
  • Proficiency with Microsoft Exchange Management Console.
  • Managed Exchange client configuration using Microsoft Office Outlook 2013 & 2016.
  • Provided support and maintenance of Microsoft Office Outlook Web Access and Microsoft Office Outlook E-mail, Calendaring & Scheduling.
  • Duties included troubleshooting all 2nd and 3rd Level email, SPAM and Outlook client related issues.
  • Successfully managed Cisco Migration from UCM 8.x to 9.x including software patches and upgrades.
  • Troubleshoot and resolved many VOIP related issues.
  • Configuring CISCO IP phone 7965 expansion module.
  • Install and Troubleshoot replace hard drives, Fiber card (HBA), CPU fans, power supply issues.
  • Performed basic troubleshooting procedures on iOS devices and MAC OS Computers.
  • In-depth knowledge of JAMF Software Server Management and installation of MAC image from JSS.
  • Installed software such as Iworks, Office for Mac, Adobe Photoshop, HP Wireless Printer drivers, and more on Apple Technologies.
  • Trained employees of various backgrounds and levels on how to use their personal/business Apple technology, which consist of products such as MacBook’s, MacBook Pro's, Mac Air, iMac’s, both versions of the iPad, all iPod Models, iPhone 3GS, and the iPhone 4.
  • Ability to develop and maintain MAC support service.
  • Resolved problems, performed upgrades, and maintained end user Mac Pc’s.
  • Planned daily activities within the guidelines of company policy.
  • Provided network access support, both general connectivity and specific VPNs.
  • Designed and implemented networks in collaboration with project engineers.
  • Implemented and maintained firewalls, series switches and security appliances.
  • Reviewed logs for all networking devices for unresolved abnormalities and problems.
  • Troubleshot and maintained all networking devices and infrastructure across the enterprise including switches, routers and firewalls.
  • Tested and evaluated software to improve performance and usability.
  • Communicated with vendors to resolve network outages and periods of reduced performance.
  • Upgraded and expanded network systems and their components.
  • Summarize the components of Site Recovery Manager architecture.
  • Install Site Recovery Manager software.
  • Configure inventory and resource mappings.
  • Design the storage replication options that are used with Site Recovery Manager
  • Deploy and configure vSphere Replication for use with Site Recovery Manager.
  • Build Site Recovery Manager protection groups based on vSphere Replication.
  • Build, edit, execute, test, and remove a recovery plan.
  • Perform a planned migration.
  • Perform protect and failback using Site Recovery Manager and vSphere Replication.
  • Upgraded Hardware for vSphere, Citrix Compatibility.
  • Upgraded Replication Manager 6.1 to 6.5.
  • Upgraded Site Recovery Manager (SRM) 6.1 to 6.5.
  • Upgraded ESXi hosts from 6.5 to 6.7.
  • Upgraded vCenter 6.5 to 6.7.
  • Upgraded Citrix XenApp 6.1 to 6.5.
  • Upgraded Horizon 6.2.3 to 7.5.
  • Deployed new vCSA appliance.
  • Configuration of the vCSA and move vCenter DB.
  • Install, configure and maintain the virtual environment utilizing VMware Horizon View.
  • Assisting in maintaining VDI master images and installing client applications.
  • Developed plans for deploying and administering virtual machines and images.
  • Configured and managed the virtual guests.
  • Troubleshooting and resolve VDI issues.
  • Perform daily VDI administration, maintenance and upgrades including service packs, patches, hot fixes and security configurations.
  • Monitor performance and ensure system availability and reliability.
  • Identify unused instances that should be considered for provisioning.
  • Create accounts and sub-accounts for backup
  • Install Intronis Backup software
  • Create your backup sets
  • Create and apply templates
  • Updating notifications
  • Add local vaults and local shares
  • Monitor all accounts
  • Daily reports that include an active list of issues, relevant descriptions, and potential resolutions
  • Weekly activity summaries that recap recently closed cases, those that remain open, recurring cases, and any other relevant tips
  • Direct management of software updates and backup agents
  • Help creating initial backup sets, directly from the experts
  • Regular best practices audit of backup sets
  • Frequent check-in sessions between your designated point of contact and our dedicated Professional Services Engineer.
  • Worked closely with data center management to determine workload and resource commitments.
  • Maintained Data Center Inventory.
  • Ensured Data Center uptime time 24X365.
  • Deployed ESXi hosts, Windows 2012, 16, 19, Linux servers and workstation.
  • Troubleshot, swapped, and repaired hardware including: power supplies, CPU's, hard disks etc.
  • Installed operating systems, including FreeBSD and RHEL, over Dell PowerEdge® R610, R620, R710, R 0, R744, Dell 380 storage servers, HPE Proliant DL360, 380, 385, Lenovo TS460, Nutanix Servers NX1065 G5 etc.
  • Enable iDrac & register.
  • Upgrade firmware on server hardware.
  • Configuring RAID 0, 5, 6, 10 on OS & data drivers.
  • Beat record of most rebooted servers in a day under critical circumstances.
  • Check in and out any equipment to prevent loss.
  • Keep all systems as updates as possible implementing any new technology where possible.

Environment: - VMWare ESXi 5.5, 6.5, 6.7 Env, XenApp 6.5, Disaster Recovery, Horizon View VDI 6.2, 7.5 Replication, Server 2008r2, 12, 16, 19, Win OS 7, 8, 9 & Mac OS, Exchange 2013, 2016, CISCO UCM 8.1, Share Point 2012, SQL Server 2012, Horizon View 5.5, 7.4, Citrix XenApp, NetScaler, Symantec Backup Exec 15, Nutanix, Dell PowerEdge®, Dell Wyse Device Manager 5.0 (WDM).

Confidential

Cloudops Engineer

Responsibilities:

  • Experience with the design, architecture and implementation of Virtual Infrastructure environments using VMware VI, Virtual Center, DRS and HA.
  • Worked on different VMware products like VMware workstation, GSX/VMware server,
  • VMware player, VMware Converter and ESX server 4.1, 5.0 & 5.5.
  • On workstation Creation of VMs and installing different guest OS like windows and Linux flavors. Creating Teaming, cloning, snapshots
  • Worked on Remote Administration by using VMware server.
  • Build, configure and deploy VMs and templates.
  • Completed Physical-to-Virtual(P2V), Virtual-to-Virtual(V2V) and Virtual-to-Physical(V2P) migration of Windows XP, Windows7, 2000, 2003, 2008 R2, 2012 Servers from VMware.
  • Good understanding of ESX server architecture.
  • Configure Virtual Network in ESX server by creating vSwitches.
  • Creation of different port groups like Service Console, VMkernel, vMotion and VM port groups.
  • Creation of NIC teaming, VLANs and Switch and port group policies.
  • Worked on Distributed Switch environment in ESX 4.1.
  • Good Knowledge on different storage technologies like DAS, NAS and SAN.
  • Worked on resource management framework like creation resource pools, adding the VMs into resource pools.
  • Working on VMware clustering like HA and DRS clusters using Virtual Center.
  • Configure Alarms, Host profiles, Scheduled Tasks, Distributed Power Management (DPM) and
  • Configuring Fault Tolerance (FT) on VMs.
  • Also, worked on vCenter plug-ins like Update manager, guided consolidation and vCenter Converter.
  • Operational monitoring and maintaining current systems / processes using logic monitoring tool.
  • Working on Migration concepts like vMotion, Storage vMotion and cold migration.
  • Creation of templates from VMs and Creation of Vm’s from templates.
  • Strong knowledge on VMware Networking, Citrix XenDesktop, Microsoft Hyper-V, and cloud services such as Amazon AWS, Storage and configuration commands.
  • Implementation of end-to-end VDI solutions for offshore employees for Client Infrastructure Access
  • Gathering requirements from different teams about their application needs
  • Installation and Configuration of Connection Servers, Security Servers and VDI Desktops
  • Integration of application virtualization technologies like ThinApp and AppVolumes
  • Upgradation of View Infrastructure and its components from 5.x to 6.x
  • Maintenance of gold images.
  • Confidential has a Region Head Quarters in Bahrain and 5 more branches spread across gulf in various regions with more than 4000 employees working.
  • Major goal of the project is to consolidate client’s physical infrastructure into virtual infrastructure.
  • Analyzed existing infrastructure, conducted capacity planning, prepared project plan and documentation.
  • Installed and configured 20 ESXi servers for VDI Deployment along with vCenter installation and Configuration.
  • Configured enterprise features like vMotion, DRS and HA etc.
  • Implemented of Virtual Desktop Infrastructure using VMWare View 4.0 for more than 700users.
  • Implemented a monitoring solution to monitor Physical and Virtual servers, troubleshooting issues related to performance, hardware and software.
  • Upgraded Active Directory infrastructure from windows
  • Fixed issues related to Active Directory Replication and DNS topologies
  • Established a standard process to create and remove user and groups from active directory

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