SUMMARY:

An individual with several years of IT infrastructure experience gleaned from working within many different types of companies. I have a proven track record of resolving tough technical issues regardless of whether it is application, network, server or storage related. Also, I possess excellent organizational, communication and customer service skills plus I always work hard to bring every project that I am involved with to its fruition above or at its deadline.

TECHNICAL SKILLS:

Microsoft Windows Server 2008/2012/2016 , Windows 7/10, Active Directory, VMware ESXi 6.5, Exchange 2010, Cluster Services, DFS, SCOM, WSUS, Microsoft Office, HP ProLiant & Blades, Dell PowerEdge, IBM X series servers, Shavlik, Symantec Endpoint, Remedy, ServiceNow, TCP/IP, DNS, WINS, DHCP, SNMP, RAID, SAN, NAS, Fiber Channel (FC), iSCSI, NFS, VLANs, wireless, VOIP, Cisco IOS, routers and switches, VPN, ASA firewalls, F5 Load balancers, RSA, WebEx, hardware break/fix, cabling, EMC VMAX, PowerPath, Solutions Enabler, SRDF, Unisphere, Cisco Fabric Manager, Netbackup, Powershell and batch scripting, MDM, Android, Blackberry Enterprise Server (BES), Good, IOS, Iphone, Ipad, MiFi mobile devices

EXPERIENCE:

Confidential, Jersey City, NJ

Windows Server Security Engineer

Responsibilities:

• Respond to weekly Nessus and Nexpose vulnerability scan reports generated by the Production Security team
• Coordinate the installation of missed operating system security patches and updating or removal of old vulnerable software versions ex. Adobe, Java, Wireshark with application support teams
• Performed PPME migrations of SQL clustered databases to encrypted VMAX 3 storage

Confidential, Carteret, NJ

IT Security Analyst

Responsibilities:

• Hired to implement “hardening” of Windows servers, Windows 7/10 desktops and network printers in order to remediate reported security vulnerabilities detected by bi - monthly scans

Confidential, Parsippany, NJ

Systems Engineer

Responsibilities:

• Coordinated and planned the migration of 200 physical and virtual Windows 2008 servers to either Windows 2012 R2 or 2016
• Conceptualized an Active Directory Federation Services farm and Web Application Proxy for rollout to the cloud so that end-users could access multiple web based application located on different networks all while maintaining PCI DSS compliance.

Confidential, New York, NY

Infrastructure Engineer

Responsibilities:

• Maintained the uptime of approximately 250 Windows 2008 R2/Windows 2012 physical and VMware virtual servers plus storage at 18 different locations across the U.S.
• Determine root cause analysis when troubleshooting SCOM 2012 reported technical issues throughout the organization regardless of whether there were network, server or storage related
• Built out racks with servers, UPS, switches, patch panels and other devices in multiple locations
• Configured RAID arrays for newly installed HP servers, installed various software packages and updated to latest service packs
• Managed VMware ESXi 6 host clusters located in multiple datacenters and deployed VM guest servers
• Automated user account, access rights and security group administrator in a multi-domain Active Directory forest using Powershell
• Created new email accounts plus investigated and remediated Exchange 2010/Outlook mailbox issues
• Schedule and perform monthly application, file, database and web servers patching first using WSUS and later SCCM
• Assist with backup tape storage and library management as well perform data restores upon request
• Helped planned and performed datacenter migrations and reorganizations
• Consult with EMC to resolve issues related to NX4 (Celerra\Clariion) storage units.
• Work with Avaya vendor to resolve issues with VOIP desk phones
• Troubleshoot BES and Good email client issues for Android and IOS mobile devices
• Helped keep technical documentations stored in SharePoint up to date
• Provide third level assistance to the Client Services Support team

Confidential, Parsippany, NJ

Wintel Server Migration Specialist

Responsibilities:

• Perform online migration of data from Hitachi and EMC DMX storage arrays to EMC VMAX utilizing PowerPath Migration Enabler (PPME) Host Copy.
• Created SRDF device groups so that server-based applications can be failed over with minimum downtime between datacenters in the event of a disaster situation.
• Worked with IT Facilities in order to verify storage connectivity of servers before and after SAN switch port migrations.

Confidential, Newark, NJ

Datacenter Operations Engineer

Responsibilities:

• Responsible for Windows 2003/Windows 2008 server builds (Altris and Windows Deployment Services), firmware and BIOS updates, patch management (Shavlik) and antivirus installation (SEP11), P2Vs (VMware Converter)
• Respond to SNMP event triggered alerts from HP Sitescope and System Insight Manager consoles in order to maintain maximum server uptime.
• Check for signs of bottlenecks and performance degradation and perform root cause analysis for any system outages.
• Perform rack and stack of physical servers, RAID configuration, hardware break/fix and cable runs.
• Supervision of 2 node SQL/Oracle failover clusters and 4 node network load balanced fileshare cluster.
• Monitor HP SAN environment for hardware failures and troubleshooting utilizing HP CommandView.
• Perform physical walkthrough of the datacenter environment every hour in order to check for unreported equipment failures, monitor Computer Room Air Conditioning unit temperatures and UPS.
• Create and respond to HP Service Center trouble tickets when necessary.