SUMMARY:

• Experience in planning, designing, installing, configuring and administering the converged infrastructure.
• Experience in deploying applications, created collections, packages, advertisements, queries, reporting, testing and troubleshoot packages, monitor, and software updates using SCCM and WSUS.
• Managing and Administering SCCM 1902 & SCCM 1810/1802 Infrastructure & support.
• Troubleshooting of enterprise package deployments & imaging/tasks.
• Monitored SCCM platform health and mitigated issues.
• Guided on creating custom reports utilizing the SCCM DB using custom SQL queries and SQL Reporting Services.
• Troubleshooting of enterprise package deployments & imaging/tasks.
• Good Knowledge in Windows Registry, File System, Services, Security and Active Directory (AD) services.
• Experience in Installing and Configuration of SCCM Client and Console for Deployment and QA of applications in the test environment.
• Experience in preparing Scheduling and communication for mass - rollout across the multi-site locations.
• Configuration Manager Patch Management Implemented WSUS/SCCM integration and created a monthly phased patching process.
• Experience with group policy and reviewing existing polices and proposed changes to increase performance and efficiency.
• Microsoft and Third-Party patches through SCCM/WSUS and SCUP.
• In-Depth Knowledge on Installation, Patching and Troubleshooting Windows10/7 Windows server 2016/2012/2012 R2.
• Performed package validation and troubleshooting the applications to resolve Internal Consistency Errors (ICE).
• Network Infrastructure involving DNS, DHCP, and WINS servers, TCP/IP Protocol Stack.
• Willing to learn, accept the challenging environment and confidence in delivering the results.

TECHNICAL SKILLS:

Operating systems: Windows Server 2016/2012R 2/2012/2008/2008 R2 and Windows 7,8. bit, 64 bit)

Applications: BMC remedy (Smart IT&ITSM), Skype for business, Microsoft TeamsCM trace, MS Office 2016, Office 365 and MS Visio, McAfee, SymantecRight click tools, Tanium,Splunk,InstallShield,admin studio18

Troubleshooting Logs: AppDiscovery,AppEnforce,AppIntentEval,CcmEval,CAS,CcmExec,PolicyEvaluator, CcmMessaging, Event viewer .

Scripting Languages: VBScript, PowerShell.

Virtual Computing Tools: VM Ware workstation, Hyper V.

Deployment Tools: SCCM 1902/1810/1806/1710/1706/1702/1610/ 1602

PROFESSIONAL EXPERIENCE:

Confidential

Sr SCCM Administrator

Responsibilities:

• Working on the Windows server Migration project.
• Responsible for creating packages for Win7 64, Win 8.1, Win 10 (32&64 bit) operating system.
• Implementing Application and Operating System policies and features via Group Policy Objects.
• Created SCCM collection using business criteria, package, and advertisements
• Provide historical reporting using built-in SCCM, SCOM reports, and custom-built reports.
• Experience in Patch Management and Software Updates.
• Respond to any SCCM infrastructure errors and P level incidents and resolve issues
• Responsible for migrating existing Win7 Packages to Win 8.1, Win 10.
• Gathering Requirements, Packaging, Testing and Deploying Software packages.
• Creating Windows Installer setup packages (.MSIs) and modified the MSIs as per the standards, using PowerShell and Vb scripts.
• Created MSTs for the In-House applications, COTS type applications, and vendor MSIs to modify and package them as per the organizations packaging procedure according to Microsoft’s best practices guidelines
• Installing packages in system context on production build and complete QA testing before rollout.
• Identifying and resolving SCCM 1802/1702 deployment issues
• Keep management, business stakeholders, and project managers informed on deployment progress and/or issues.
• SCCM 1902/1810/1806/1802 was used extensively for the deployment of packages (creating collections, Advertisement, Configuration Manager Console, Package definition, Distribution points, Reporting).
• Creating software and security applications on Windows 2008/2012/2016 server Platforms as per the organization standards procedures as well as Microsoft Best Practices.
• Creating zero touch installations as per the business requirements using CMD, BAT, VBScript and PowerShell.
• Working on continuous application upgrades and ensuring secure and nonsecure patch compliance in the server environment.
• Working with application owners and end-users to complete the software inventory and be responsible for the intake of new applications, updates of the applications, to make sure they are delivered and oversee the full package cycle of an application to get it delivered.
• Create and deploy application objects for servers with System Center Configuration Manager 2012 R2 (SCCM).
• Monitoring SCCM Client Health on servers and taking steps for healing the SCCM client connectivity.
• Implemented Operating System Hardening policies for Windows Server 2008/2012/2016 using Desired Configuration Management (DCM).
• Design, install and configure complete Systems Center Operations Manager (SCOM) infrastructure including Management Servers, Gateway servers, Web Console Server, Reporting Server, and Complete DR instance.
• Maintain acceptable performance of Production, maintaining dev and troubleshoot issues with SCOM infrastructure.
• Build and maintain custom management packs. Tune management packs via overrides.

Environment: SCCM 2012, SCCM 1902&1806, SCOM1711, SCOM 1801, Windows 7 64-bit, Windows 10, VB script, Hyper-V, Windows server 2008/2008R2/2012/2012R2/2016.

Confidential, Cambridge, MA

SCCM Engineer

Responsibilities:

• Responsible for creating packages for Win7 64, Win 8.1, Win 10 operating system.
• Responsible for migrating existing Packages to Win7, Win 8.1.
• Configuration Manager Client Health Troubleshooting, Operating System Deployment (OSD), Software Distribution.
• Responsible for troubleshooting SCCM 1602 server issues and SCCM 1602 operational issues, including disaster recovery, server performance, SMS site health, and software deployments.
• Develop and manage Operating System Deployment in SCCM including best practices for maintenance and updates to OS packages.
• Understand, install, and maintain SCCM 1602 infrastructure
• Respond to any SCCM infrastructure alarms/incidents and resolve issues
• Experience in Creating Task Sequences for business application packages
• Deploying software and driver packages to the client environment.
• Manage collection queries.
• Generating report templates using Report Builder.
• Creating & Managing software inventory reports using SCCM queries
• Generating SCCM custom (SQL) reports.
• Work closely with engineers and senior technicians to communicate problems encountered and implement temporary and permanent corrective actions
• Perform OSD Task Sequence Account and security management of Active Directory, user profiles, user account policies.
• Provided infrastructure and design guidance for setting up and maintaining SCCM 1602, Landesk environments.
• Troubleshoot failed SCCM deployments and SCCM health issues.
• Provided Risk Assessment and remediation guidance for SCCM 1602 infrastructures
• Monitored SCCM platform health and mitigated issues as needed.
• Documenting the step-by-step process used for Repackaging and testing which includes custom action scripts.

Environment: Windows 7 64-bit, Installsheild 2015, Admin studio 2015, Microsoft App v 4.6sp1, 5.0, Orca, VB script,, Hyper-v, Citrix XenApp5.5, Citrix XenApp 6.0, SCCM 2007, SCCM 2012, SCCM 1602&1702, MDT, Landesk, AutoIT.

Confidential, Lansing, MI

SCCM Application packager

Responsibilities:

• Worked on Windows 7 to Windows 8.1 Migration Project.
• Repackaging third-party applications into MSI format to support company standards and distribution methods.
• Worked on InstallShield 13, AdminStudio 13 to create MSI packages to deploy on to windows 7 32bit, 64bit workstations.
• Created silent installs to various vendor applications and created Transforms into vendor MSIs using InstallShield Tuner.
• Customize different versions of Microsoft Office products according to the client requirements.
• Created MSI packages using Wise Package Studio and Admin Studio and managed packages and collections in the SCCM environment.
• Provided infrastructure and design guidance for setting up and maintaining SCCM 2012 environments.
• Provided Risk Assessment and remediation guidance for SCCM infrastructures.
• Expertise in writing custom actions using VB Script.
• Working on yahoo VBS template for package deployment along with pre and post-install actions.
• Experience in troubleshooting package issues using third-party tools like Procmon, Confidential compare, Dependency walker, etc.
• Analyzing the various technical problems during the UAT and providing timely resolution of issues in both the Citrix Xen desktop and windows environment.
• Installing packages in system context on production build and complete QA testing before rollout.
• Troubleshooting of packaged Applications in both the Windows and Citrix environment
• Testing applications in different user profiles (Admin and standard Users) make sure that they function properly for all users on the managed Windows 7 Platform.
• Documenting the step-by-step process used for Repackaging and testing which includes custom action scripts.
• Interacting with end users to perform application functionality tests.
• Experience with Adobe Custom wizard to create transform for Adobe products and have very good experience in packaging Adobe creative suite products.
• Worked on VMware sessions for packaging and testing.

Environment: Windows 7(32bit, 64bit),Windows 2008/2008R2/2012R2, Admistudio,Installshield13.0, Wise Script,VB Script,SCCM 2012, MDT, VMware, Orca.

Confidential

System Admin

Responsibilities:

• Implementation, Configuration, and Troubleshooting of Standard & Enterprise Network Systems Using Windows 2000 and Windows NT 4.0 Server, LAN & WAN TCP/IP based Application network.
• Performing Hardware, Network Security, Antiviral Management and Software installations, configuration, troubleshooting of assigned Servers and Network Systems.
• Installing and Configuring Windows 2000 Server Operating Systems.
• Managing Users, User Permissions and Creating folders for the users
• Managing Backup and Recovery.
• Providing Internet access to users.
• Creating users and maintaining passwords.
• Day to day administration and maintenance of LAN connectivity.
• Implementation, Configuration, and Troubleshooting of Systems Using Windows 2000 Professional and Linux operating systems.
• Installing and Configuring Windows 9x, ME, 2000 Professional, Linux operating system.