Systems Administrator Resume Washington, DC - Hire IT People

SUMMARY:

Enterprise Engineer

PROFESSIONAL EXPERIENCE:

Systems Administrator

Confidential, Washington, DC

Responsibilities:

Provide System Administration to the Tactical Electronic Warfare Division (TEWD) at the Naval Research Laboratory DC.
Maintain Windows Server 2012/2016 environment to include Active Directory, Group Policy, Exchange Server, and DNS.
Secure network and systems by maintaining Watchguard Firewall, McAfee HBSS EPO, and Microsoft Bitlocker encryption.
Practice Risk Management Framework (RMF) by applying STIGS and hardening Operating Systems to DISA standards.
Completed RMF System Security Plan (SSP) as part of RMF package submission.
Use ACAS Vulnerability Scanner to detect and resolve open vulnerabilities.
Managed Blackberry UEM Mobile Device Management (MDM) Server.
Maintain and configure Virtual machines in VMware Vsphere.
Perform Windows Server backups and restorations.

Systems Engineer

Confidential, Washington, DC

Responsibilities:

Maintain Windows Server 2012/2016 environment to include Active Directory, Group Policy, Exchange Server, and DNS.
Secure network and systems by maintaining Watchguard Firewall, McAfee HBSS EPO, and Microsoft Bitlocker encryption.
Practice Risk Management Framework (RMF) by applying STIGS and hardening Operating Systems to DISA standards.
Use ACAS Vulnerability Scanner to detect and resolve open vulnerabilities.
Managed Blackberry UEM Mobile Device Management (MDM) Server.
Maintain and configure Virtual machines in VMware vSphere.
Perform Windows Server backups and restorations.

Systems Engineer

Confidential, Washington, DC

Responsibilities:

Provided IT support to the Federal Protective Service (FPS) Headquarters.
Supervise all Engineers in the east coast region across 4 locations.
Member of Service improvement initiative, resulting in a 74% improvement in incident resolution and 71% improvement in request fulfillment; identified 40 specific actions for improvement
Troubleshoot network devices as needed to restore site operation. Reconfigure network infrastructure to ensure customer connectivity.

Systems Engineer

Confidential, Arlington, VA

Responsibilities:

Supervise 3 technicians, provide training, assign tickets, and ensure performance and daily duties/standards are met.
Use Active Directory, Blackberry Administration Service, Remote Desktop, and Systems Management Server (SMS), to troubleshoot and resolve end - user issues.
Responsible for the installation, maintenance, and support of all DHS issued devices to include: Laptops, Desktops, Printers, BlackBerrys, Air Cards, Tandberg Video Teleconferencing equipment (VTC), and projection systems.

Systems Administrator

Confidential, Bethesda, MD

Responsibilities:

Supervised 2 Technicians while providing Tier 2 and Tier 3 local and remote support to over 600 employees in 80+ offices in 39 states.
On a daily basis utilized Active Directory, Norton Ghost, Symantec PC Anywhere, Symantec Endpoint Protection, Malwarebytes, What’s Up Gold, JIRA ticketing system and Remote Desktop to troubleshoot and resolve end-user issues.

Desktop Technician

Confidential, Falls Church, VA

Responsibilities:

Contracted to Confidential for base-wide upgrade/data migration of all assets from Windows XP to Vista at Andrews and Bolling Air Force Base (AFB).
Perform daily backup/restoration operations, ensuring all required file systems and system data are successfully backed up restored to the appropriate media.

Systems Engineer

Confidential, San Antonio, TX

Responsibilities:

Directly supported the National Security Agency Central Security Service Texas wide area network (WAN) and local area network (LAN) Infrastructure.
Installed, modified, troubleshot, and performed preventative maintenance inspections (PMI) of multimillion dollar cryptographic and secure communications devices including Cisco routers, switches, modems, multiplexers, and video teleconferencing systems at both local and remote sites.