EXECUTIVE SUMMARY:

• Strong interpersonal and organizational skills: helped insure success through the many workflow stages, and lead to timely results that met financial goals.
• Coordinated physical move of a 75+ physician clinic
• Directed the design and deployment of Web pages/Store
• Managed multiple hardware / software upgrades and additions.
• Managed multiple software development projects, from design through development, testing, documentation,, and implementation.
• Leads by example and inspires a positive and productive team environment, allowing the of the highest level of customer satisfaction.
• Effective communication style and great interpersonal skills allows for a very progressive and dynamic team environment.
• Creates/facilitates an exciting and comfortable atmosphere for the team, which ultimately leads to a higher level of creativity, innovation, and production.
• Decorated Soldier - ed Army Commendation Medal for my leadership overseas in wartime situations.
• Proven ability in strategic planning and project management.
• Team Builder - My management style promotes a dynamic/empowering team environment allowing us to maintain high output, high morale, and high standards.
• Operations Management specialist
• Expert at Operations/process development
• Experienced with developing and maintaining budgets
• Creating and delivering accurate and timely Reports
• Experience with managing team members, as well as managing their to form the most productive team environment possible.
• Skilled Account manager, experienced at negotiating with clients and designing projects to their complete satisfaction.

SKILL:

Project Management: Team building/Leader, Budgeting, Construction Project Overseeing, Large scale d Confidential conversions, Facilities, Business development, Communication skills, Multi tasking, etc.

System Administrator/Engineer: Linux, Unix, Solaris, Windows, Salt, Foreman, IDM, Pure, SAN, Veritas NetBackup and Backup Exec, ELK, Atlassian Suite

Strong scripting skills: BASH, PERL.

Telecommunications: EDI, ACD, PBX, Nortel, Avaya G3, AVA Manager, etc

Databases: Oracle, MS SQL, DB2

Applications: Excel, Project, IIS, other Microsoft Office applications, Apache, Tomcat, Adobe, Java, JBoss, Altiris, Ping, Veritas, Ghost, Atlassian (Confluence, Jira, Crowd, Fisheye, Crucible, Hipchat), VMWare, etc.

PROFESSIONAL EXPERIENCE:

Confidential, Salt Lake City, Utah

Systems Engineer

Responsibilities:

• Supported platform incorporating ~250 virtual and physical servers - Mostly Rhel 6 and 7, but incorporating Solaris, CentOS, Earlier versions of Redhat, and Windows
• Sys-ops member of Dev-ops team that performed a major overhaul of the application to begin using Salt as our configuration tool.
• Repaired, Rebuilt and Upgraded company backups using primarily Veritas Netback, but also incorporating Backup Exec and Zmanda
• Reviewed/created documentation of processes and policies. Redesigned the knowledge base using Confluence
• Integral team member in major d Confidential center reorganization
• Migrated from KVM based virtual environments to VMWare on UCS.
• Supported Pure Storage implementation and integrated with UCS.
• Primary Engineer for deployment of Software Releases, Updates and OS Patches
• Integral team member in projects to implement Salt, IDM, and Foreman
• Hands on support during HSM upgrades and configurations

Confidential, Salt Lake City

Systems Engineer

Responsibilities:

• Responsible for deployment of software packages and upgrades for Confidential ’s hospital’s into 120+ VA hospitals nationwide.
• Administered/upgraded Atlassian suite of products
• Maintain systems and processes to modernize Information systems for Confidential ’s Administration
• Passed intense background check before given access to VA systems and information
• VMWare environments on Red Hat Linux and Windows 2008/2012. Veritas NetBackup
• Prepared budgets, coordinated hardware purchases, and managed licenses for Software products
• Hardware installs and repairs

Confidential, Salt Lake City, UT

Senior System Administrator

Responsibilities:

• Performed project management and customer liaison duties for Confidential ’s customer’
• System Administrator/Network Administrator for local and remote networks containing 200+ Windows 2003 and Redhat Linux Servers. Cisco switches and routers, SAN, etc. 100 percent uptime since 2006.
• Installed and maintained software: Nuance, Apache, IIS, Confidential Director, etc.
• Scripting: Perl, Bash, DOS. Wrote many scripts to check systems/services, deploy software, pull d Confidential, access servers, etc.
• D Confidential base Specialist for company. Oracle 11i, 10g, MS SQL. Performed updates, backups, restores, skilled with SQL and PL/SQL
• Performed Release testing and troubleshooting of software roll outs as well as BIOS updates, software patches, etc.
• Developed projects and wrote documentations for internal Methods of Procedure as well as Engineering Notes
• Strong customer, troubleshooting, and problem solving skills
• Helped grow the platform from 20 servers to over 200. Built, updated, troubleshot, installed, supported, etc.
• Administered ‘On Call’ scheduling for all technicians.
• After I left Confidential, they continue to contract with me for maintenance of their Systems

Confidential, Salt Lake City, UT

Senior Field Service Technician

Responsibilities:

• Key team member in project to move several processes and procedures to India
• Phone System, Network, Image Management, Desktop Builds, etc.
• Six Sigma