Systems Engineer, Sr Resume
Orlando, FL
CAREER SUMMARY:
Result oriented highly skilled IT Professional with over 15 years of proven expertise planning, designing, installing, operating, testing, and securing information technology infrastructure. Strong understanding of Networks, Cyber Security and VMware.
EMPLOYMENT HISTORY:
Confidential, Orlando, FL
Systems Engineer, Sr
Responsibilities:
- Install and configure Industrial Control Systems devices in Siemens HVAC Simulator test environment using Siemens Desigo CC. Troubleshoot network and VMware connectivity issue.
- Design and implement VMware virtual networks for test events.
- Build and Support testbeds for test events.
- Using Nagios Core created monitoring platform for Dell servers and Cisco Switches.
- Configured file server nightly backup using IMB Tivoli Storage Manager (TSM).
Environment: Dell Servers, VMware 5.5/6.0, Vcenter6.0, Windows, Linux, Cisco, Siemens Desigo CC, Nagios Core
Confidential, Foxborough, MA
Services Engineer
Responsibilities:
- Working closely with customers to understand their network and system vulnerabilities.
- Install and configure Confidential Industrial Defender ASM Solution.
- Configure agent, script rules and tune alerts.
- Generate NERC/CIP compliance reports.
- Conduct technical training for customers on use of products.
- Troubleshoot and support customers.
- Ensure project success and minimize project risk and interruption on customer system.
Environment: Intel Hardware, NIDS, Firewall, EverRun, ASM, ASA, VMware, Windows, Linux
Confidential, Acton, MA
Technical Support Engineer
Responsibilities:
- Reviewed logs and TCP dump to identify and resolve issues.
- Installed, configured and maintained database on Microsoft SQL Server 6.5/2000/2008.
- Assisted customers with various windows and Linux host issues including replacing a boot drive and restoring a system with previous snapshot.
- Configured and maintained Raid 1 and Raid 5 and Raid 6 storage on Intel storage platforms.
- Configured and installed Backup and Restore procedures for database and Video Library
- Designed and recommended Backup & Restore procedures for service provider clients.
Environment: Windows, Linux, Microsoft SQL Server, VPN, Dial - UP, Remote Desktop, Mpeg2/Mpeg4
Confidential, Hopkinton, MA
Senior Engineer/Technical Support Engineer
Responsibilities:
- Performed upgrade and new install of Confidential ControlCenter (ECC).
- Performed ECC 5.2 to ECC 6.0 and 6.1 Migration.
- Performed and suggested best backup and restore procedures for disaster recovery.
- Wrote knowledgebase articles concerning problem resolution. Also, contributed to centralized problem
Confidential, Westford, MA
Network Operations Technician
Responsibilities:
- Ensured reliability and stability of corporate network infrastructure and provided proactive network monitoring and performance optimization, while serving as a primary point-of-contact between field technicians, production team members, content providers, and building management.
- Configured and managed company’s production network consists of more than 400 sites with Juniper NetScreen, Cisco access points and windows 2003 servers in US and Canada.
- Assisted remote and local users with e-mail and network connectivity issues.
- Managed users, groups, and polices in Windows 2003 Active Directory domains.
Environment: Microsoft Windows 2003/2000\XP, Active Directory, Exchange Server 2000, Juniper NetScreen, Cisco Access Point.
Confidential, Westford, MA
Network Support Engineer
Responsibilities:
- Troubleshot, monitored, and supported of client network services, including NMS, ATM, and Frame-Relay network environments for leading customers.
- Collaborated closely with customers throughout on-site installation, configuration, administration, and deployment of new network equipment and services.
- Conducted comprehensive testing of new releases of NavisCore, ATM, and Frame-Relay code prior to presentation and implementation at client sites.
- Prepared and delivered comprehensive training to team members, ensuring proficiency with product concepts and operational procedures by users at all technical skill levels.
Environment: Microsoft Windows 2000, Sun Solaris 2.6\2.8, ATM Switches, Frame-Relay Switches.
Confidential, Framingham, MA
Field Engineer
Responsibilities:
- Planned, designed, and implemented procedures in support of installation and maintenance of voice, video and data communications systems.
- Installed, configured, and maintained hardware, including routersswitches, MUX, patch panels, cabling, and network adapters.
- Configured and implemented LAN / WAN topologies.
- Configured and installed Cisco routers and switches.
- Implemented backup and restore procedures.
Environment: Windows 2000, Cisco 1600, 2600, 3800, 7500 routers, Cisco Pix firewall, Cisco Catalyst 3560 and 3750 series switches.