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Lan\wan Administrator/network Engineer Resume

SUMMARY:

Seeking a position as LAN/WAN Administrator or Network Engineer in a Business office environment. Configuring & Supporting Servers, Workstations and Cisco Devices throughout an organization.

EXPERIENCE:

Confidential, Baltimore, MD

LAN\WAN Administrator/Network Engineer

Responsibilities:

  • Supporting and Managing 69 servers (6 VM farms 5.5) running Windows Server 2016, 2012, 2008 & 2003
  • Includes Cisco Call Manager 11 (1 Primary & 2 Subscribers), Unity 11 (1 Primary & 1 Backup), Cisco InformaCast server, Exchange Enterprise Server & Outlook.Office365 (1 - 2016, 2 - 2012 & 2 2010), 5 SQL Servers, 9 Application servers, 13 Fileservers, 12 Domains and 5 Remote Desktop Server, 6 Backup Servers, 5 Database Servers, 1 Sharepoint Server, 1 Frontend Server & 2 Utility Servers
  • 897 Cisco devices including 768 VOIP phones (6945, 7911, 7925, 7926, 7937, 7940, 7945, 7960, 7965, 8841, 8851 & 9951) & 41 Cisco ATA s at 21 sites in Wide Area Network for 32 agencies/programs
  • 5 - 881 Cisco Routes, 2 9300 Nexus, 2 - 4503 Catalyst, 1 - 6506 Catalyst, 2 - 3560G Layer 3 Switch Router, 2 c3570e Layer 3 Switch Router, 1 SP300 Layer 3 Switch Router, 2 SP300 Switches, 1 4321, 1 - 2921 & 7 2911 Voice Gateways, 6 Fortigate Firewalls\VPN Tunnels and 50+ Cisco 3560G, 3560, 3570 switches and Netgear hubs
  • 11 Wi-Fi Location using VPN Tunnel interface thru Fortinet Firewall, 33 POE AeroHive Access Points thru Aerohive server, and 6 Wireless Bridge connections
  • 1125+ Computers\Laptops\MacBook Pro & 1235 Exchange Accounts (Users & Resource Accounts in Active Directory)
  • Technical support to remote users through TechLine Expert, LogMeIn Rescue, Citrix Neighborhood, DameWare, Remote Desktop Connection.
  • Support Windows 10, 8.1, 7 and XP, Office 2016, 2013 & 2010 with Outlook, Word, Excel, PowerPoint, SharePoint and Access
  • Support Blackberry, Verizon phones, Samsung & HTC Smart Phones, Samsung Tab2s, IPhones and IPads, and Windows Surfaces
  • Manage and monitor network connectivity using Cisco NetFlow, Cisco RTMT, Dude, WireShark, IP Tools, Inssider WiFi and Microsoft Baseline Security Analyzer
  • Troubleshoot and maintain support on Trackit 11.1 Help Desk application
  • Nightly Backups using 2010 Symantec Backup Exec & Backup Assist Server and 3 UniTrends Servers for offsite backups.

Confidential, Columbia, MD

Network Analyst

Responsibilities:

  • 78 Servers running Windows 2000 - 2003 & SQL Server 2000
  • 13 Cisco Routers, 5 Gateways and 40+ switches/hubs
  • Monitor Nightly Backups, Process report for SQL & UNIX. Check System Services, Event log and Bat files scripts
  • Setup Tables, Groups, & User Accounts for different departments
  • Perform System Securities functions on Exchange Enterprise, Domain Controller, SQL Server, Oracle, Citrix and Business Applications
  • Operate on 8 Mainframes running HP UNIX, & Citrix
  • Troubleshooting problems on Windows XP & Windows 2000 - 2003 Server platforms
  • Maintain support on Remedy - Help Desk Ticket Application

Confidential, Glen Burnie, MD

Sr. Help Desk Analyst/Operation Support Analyst

Responsibilities:

  • 32 Servers running Windows 2003 and 2 servers running 2000
  • 4 Cisco Routers, 2 Gateways and 20+ switches/hubs
  • Operate on HP UNIX, AS400 mainframe & SQL Server
  • Process Daily & Evening batch jobs on SQL and Unix
  • Made recommendations on improving documentation for quality control
  • Troubleshooting problems on Windows NT & Windows 2000 platforms
  • Backup Windows Servers networks using ARC Server application
  • Maintain support on Heat Help Desk. (troubleshooting, installing software & hardware)

Confidential, Washington, DC

Unix Administrator/Manager of Operation & Helpdesk Support

Responsibilities:

  • 12 Servers running Windows 2000, 2 GroupWise Email Servers6 HP UNIX Servers, 1 AS400 Mainframe and 3 Windows NT Servers
  • 2 Cisco Routers, 2 Gateways and 12 switches/hubs
  • Operate on HP UNIX, AS400 mainframe & SQL Server
  • Process Nightly batch jobs on SQL Servers and Unix
  • Ran Network Backups on Veritas Backup Solutions
  • Made recommendations on improving documentation for quality control
  • Troubleshooting problems on Windows NT & Windows 2000 platforms
  • Backup Windows Servers networks using ARC Server application
  • Maintain Helpdesk Support with Remedy Ticket Applications

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