LAN\WAN Administrator/Network Engineer Resume

SUMMARY:

Seeking a position as LAN/WAN Administrator or Network Engineer in a Business office environment. Configuring & Supporting Servers, Workstations and Cisco Devices throughout an organization.

EXPERIENCE:

Confidential, Baltimore, MD

LAN\WAN Administrator/Network Engineer

Responsibilities:

Supporting and Managing 69 servers (6 VM farms 5.5) running Windows Server 2016, 2012, 2008 & 2003
Includes Cisco Call Manager 11 (1 Primary & 2 Subscribers), Unity 11 (1 Primary & 1 Backup), Cisco InformaCast server, Exchange Enterprise Server & Outlook.Office365 (1 - 2016, 2 - 2012 & 2 2010), 5 SQL Servers, 9 Application servers, 13 Fileservers, 12 Domains and 5 Remote Desktop Server, 6 Backup Servers, 5 Database Servers, 1 Sharepoint Server, 1 Frontend Server & 2 Utility Servers
897 Cisco devices including 768 VOIP phones (6945, 7911, 7925, 7926, 7937, 7940, 7945, 7960, 7965, 8841, 8851 & 9951) & 41 Cisco ATA s at 21 sites in Wide Area Network for 32 agencies/programs
5 - 881 Cisco Routes, 2 9300 Nexus, 2 - 4503 Catalyst, 1 - 6506 Catalyst, 2 - 3560G Layer 3 Switch Router, 2 c3570e Layer 3 Switch Router, 1 SP300 Layer 3 Switch Router, 2 SP300 Switches, 1 4321, 1 - 2921 & 7 2911 Voice Gateways, 6 Fortigate Firewalls\VPN Tunnels and 50+ Cisco 3560G, 3560, 3570 switches and Netgear hubs
11 Wi-Fi Location using VPN Tunnel interface thru Fortinet Firewall, 33 POE AeroHive Access Points thru Aerohive server, and 6 Wireless Bridge connections
1125+ Computers\Laptops\MacBook Pro & 1235 Exchange Accounts (Users & Resource Accounts in Active Directory)
Technical support to remote users through TechLine Expert, LogMeIn Rescue, Citrix Neighborhood, DameWare, Remote Desktop Connection.
Support Windows 10, 8.1, 7 and XP, Office 2016, 2013 & 2010 with Outlook, Word, Excel, PowerPoint, SharePoint and Access
Support Blackberry, Verizon phones, Samsung & HTC Smart Phones, Samsung Tab2s, IPhones and IPads, and Windows Surfaces
Manage and monitor network connectivity using Cisco NetFlow, Cisco RTMT, Dude, WireShark, IP Tools, Inssider WiFi and Microsoft Baseline Security Analyzer
Troubleshoot and maintain support on Trackit 11.1 Help Desk application
Nightly Backups using 2010 Symantec Backup Exec & Backup Assist Server and 3 UniTrends Servers for offsite backups.

Confidential, Columbia, MD

Network Analyst

Responsibilities:

78 Servers running Windows 2000 - 2003 & SQL Server 2000
13 Cisco Routers, 5 Gateways and 40+ switches/hubs
Monitor Nightly Backups, Process report for SQL & UNIX. Check System Services, Event log and Bat files scripts
Setup Tables, Groups, & User Accounts for different departments
Perform System Securities functions on Exchange Enterprise, Domain Controller, SQL Server, Oracle, Citrix and Business Applications
Operate on 8 Mainframes running HP UNIX, & Citrix
Troubleshooting problems on Windows XP & Windows 2000 - 2003 Server platforms
Maintain support on Remedy - Help Desk Ticket Application

Confidential, Glen Burnie, MD

Sr. Help Desk Analyst/Operation Support Analyst

Responsibilities:

32 Servers running Windows 2003 and 2 servers running 2000
4 Cisco Routers, 2 Gateways and 20+ switches/hubs
Operate on HP UNIX, AS400 mainframe & SQL Server
Process Daily & Evening batch jobs on SQL and Unix
Made recommendations on improving documentation for quality control
Troubleshooting problems on Windows NT & Windows 2000 platforms
Backup Windows Servers networks using ARC Server application
Maintain support on Heat Help Desk. (troubleshooting, installing software & hardware)

Confidential, Washington, DC

Unix Administrator/Manager of Operation & Helpdesk Support

Responsibilities:

12 Servers running Windows 2000, 2 GroupWise Email Servers6 HP UNIX Servers, 1 AS400 Mainframe and 3 Windows NT Servers
2 Cisco Routers, 2 Gateways and 12 switches/hubs
Operate on HP UNIX, AS400 mainframe & SQL Server
Process Nightly batch jobs on SQL Servers and Unix
Ran Network Backups on Veritas Backup Solutions
Made recommendations on improving documentation for quality control
Troubleshooting problems on Windows NT & Windows 2000 platforms
Backup Windows Servers networks using ARC Server application
Maintain Helpdesk Support with Remedy Ticket Applications

We provide IT Staff Augmentation Services!

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship