UC Engineer Resume San Jose, CA - Hire IT People

SUMMARY:

Able to design and implement multisite VoIP clusters, including routers, switches and VMware servers.

AREAS OF EXPERTISE:

PROFESSIONAL EXPERIENCE:

UC Engineer

Confidential, San Jose, CA

Responsibilities:

Tested and troubleshoot the latest Cisco hardware, software and firmware versions prior to being released for the entire VoIP suite.
Configure Telepresence endpoints, moving from cluster to cluster to test all options on new firmware.

Network Engineer

Confidential, Sacramento, CA

Responsibilities:

Providing Day 1 Support after Migration
Inspected and corrected CUCM, and CUC after BAT import
Corrected Routers, Switches, Gateways as necessary after migration.
Troubleshot and corrected FXO, FXS and T1ports.
Troubleshot and corrected Translation patterns, Route patterns, Route lists, and Route Groups for proper call routing
Configured bat files and imported into CUCM and Unity.
Provided on site migration assistance and end user assistance.

Solutions Consultant

Confidential, Sacramento, CA

Responsibilities:

Produced design documents for VoIP Migrations and New installations.
Designed, configured and tested Pilot for 3000 phones spread over 3 locations.
Configured CUCM, CUC, CER 10.5.2 clusters
Migrated Voice gateways from MGCP to SIP
Configured sip trunks and route patterns for traffic between off prem cloud cluster and on prem cluster
Provided pre-and post-cut support
Migrated 3500 phones into the Cisco Hosted Collaboration Solution.
Configured Route Patterns for proper traffic flows to five gateways at different locations

Consulting Voice Engineer

Confidential, Rancho Cordova, CA

Responsibilities:

Implemented changes to Kaiser clusters to move locations from traditional phones to Cisco VOIP
Configured CUCM, CUC, CER 8.6 clusters
Migrated 3000 phones into VoIP Clusters
Provided pre and post cut support
Programmed Voice Routers, VG224’s
Configured SRST, and MoH across Clusters

Unified Communications Consultant

Confidential, Palo Alto, CA

Responsibilities:

Managed virtualizing CUCM 9.1 and TMS 14.4.1
Managed upgrading CUCM from 9.1 to 10.5
Managed project to move Pri trunks to Sip trunks
Documented Telepresence environment and managed migration from Video network to Enterprise

Senior Engineer/Cloud Services

Confidential, Santa Rosa, CA

Responsibilities:

Managed Hosted Environment utilizing HP San and HP Vmware Hosts.
Managed Veeam backups with off-site replication for failover.
Reconfigured and managed in house network with Sonicwall and HP infrastructure for failover.
Managed Cisco Voip phone systems.
Reconfigured Cisco router and switch networks for MPLS, Qos, and failover using PBR’s.

Network Engineer

Confidential, Minden, NV

Responsibilities:

Developed Web site instructions for Cloud.
Setup trouble ticketing system for Cloud.
Managed HP Cloud system Matrix for 150 users to create Design and Test vm machines.
Managed HP switches to maintain the Cloud environment.
Managed Cisco Routers and Pix to maintain network Environment.

Network Administrator

Confidential, Truckee, CA

Responsibilities: