PROFESSIONAL SUMMARY:

• Senior VMware Administrator with more than 12+ years of experience in a variety of professional solution - based IT services for VMware, Windows and Linux Systems including, monitoring, configuration, patching, troubleshooting and maintenance.
• 7+ Years of experience as VMware Systems Administrator.
• 4+ Years of experience as Windows and Linux Systems Administrator.
• 1 Year of experience as Citrix Administrator.
• Experience as desk side support engineer (infrastructure and end-user support), managing and maintaining access to resources and managing user’s accounts in Active Directory.
• Focused on automation integration monitoring and configuration management.
• Experience managing and maintaining voicemail and PBX systems.
• Can easily identify business and technical issues and concerns.

TECHNICAL SKILLS:

Primary profile: VMware Systems Administrator

Secondary profile: Windows Systems Administrator

Hardware: Intel based HP Proliant DL360, DL380 Servers, BL460c, BL20p Blade Servers, and Dell Power Edge Servers.

Operative Systems: VMware ESX 6.5/6.0/5.5/3.5/3.0 , MS Windows Server 2008 R2, 2008, 2003, NT and RHEL 5.2/5.1

Monitoring tools: Slack, Spectrum, Nagios

Other: Citrix XenApp 6.5, XenDesktop 5.6

PROFESSIONAL EXPERIENCE:

Confidential, San Antonio, TX

Senior VMware Systems Administrator

Responsibilities:

• Building, configuring, supporting and upgrading ESXi physical hosts on Intel based HP Proliant DL360, DL380 Servers, BL460c, BL20p Blade Servers, and Dell Power Edge Servers.
• Extensively worked on creating clusters for High Availability (HA) and Distributive Resource Scheduling (DRS).
• Hands on experience in installing, configuring and managing VMware vSphere client, Virtual vCenter Server, Virtual Networking(Virtual Switches, Flex Fabric Profiles) and Virtual Storage activities such as creating Datastores, cluster storage increase/reclaim and SAN migrations.
• In charge of patching using VRO and VMware VCenter Update Manager on over 4000+ ESXi hosts.
• Working along with Vendors as well as internal Hardware Provisioning team for physical inspections, parts replacements, swapping of devices, Flex Fabric bounce coordination.
• Working on change requests, incidents and problems thru ServiceNow, investigating root cause analysis and solving major incidents to return business back to service with the minimum downtime by working along with other Operation and Application teams.
• Participating in regular on-call rotations and coordinating with the offshore team for night-time scheduled activities.

Environment : VMware ESX 6.5/6.0/5.5 vSphere 6.5/6.0/5.5 vCenter 6.5/6.0/5.5 server, HP iLO virtual media, HP Oneview, Virtual Connect, iDRAC, ScaleIO, Service Now, Spectrum, Slack, PasswordSafe, Putty

Confidential, Jalisco, MX

IT Change Management Coordinator / VMware Administrator

Responsibilities:

• Coordinating tasks among IT resources, management, and customers including risk analysis / mitigation, technical documentation, communication plans, implementation / back-out plans, and change calendar.
• Ensuring notification of all IT production changes, coordinating implementation and validation with Application teams.
• Conducting daily meetings facilitating discussions and evaluation of proposed changes ensuring communication with all business units.
• Tracking all IT production changes, reporting on completion rate, success rate, resources required, and production outages.
• Writing bash shell scripts on local setups to automate notification and validation processes, focused on automation, integration, and monitoring and con guration management.
• Hands-on experience on supporting and upgrading ESXi physical hosts as a backup for the Virtual Hosting Services Team when needed and/or to cover holidays/vacations.

Environment : Service Manager, ServiceNow, Sharepoint, Webex, Skype for business, MS Office suite, Citrix, Service

Confidential, Aguascalientes, MX

Citrix/VMware Administrator

Responsibilities:

• Providing advanced troubleshooting and problem resolution of XenApp and XenDesktop environment company-wide.
• Participating in on-call rotations 24x7 to monitor and troubleshoot any issues related to Citrix environment, and Windows Servers.
• Knowledge on VMware ESX Server, configuring vMotion, resource pool, DRS, HA Cluster, deploying, cloning and migrating virtual machines.
• Streaming and publishing Client's own developed applications as well as Vendor’s applications on Citrix profiler.
• Managing and maintaining access to Citrix applications in Active Directory.
• Administering user accounts, domain accounts, administrative rights, security, and distribution groups, creating and applying roles and permission within Active Directory Users and Groups.

Environment : XenApp 6.5, XenDestktop 5.6, Citrix Profiler,Active Directory, VMware ESX 3.5, Virtual Center 3.5Servers, MS Windows Server 2008 R2, 2008, 2003, Nagios

Confidential, Aguascalientes, MX

Windows/VMware Systems Administrator

Responsibilities:

• Implementation of Windows and Linux Servers with Windows 2008 R2, 2008, 2003, NT and RHEL 5.2/5.1 on HP/Compaq, Dell, and IBM Rack and Blade Servers.
• Experienced in Virtual Server Administration, WINS, DNS, DHCP and Patch Management on Microsoft Windows Servers.
• Hands on experience in providing production support on 24x7 for Windows and Linux Servers.
• Involved in upgrading the existing Servers with latest Service Packs, Security Patches.
• Managing and maintaining access to resources and managing user’s accounts in Active Directory.
• Participated in creating the security policies in Active Directory.
• Involved in installation, configuration, patching, management and troubleshooting of VMware, and ESX Servers.
• Deploying virtual machines, applying patches to ESX servers, adding LUNs, creating snapshots, migrating VMs, adding/removing VM components.
• Basic administration of Groundwork Monitoring system (Nagios).

Environment : MS Windows Server 2008 R2, 2008, 2003 and NT, RHEL 5.2/5.1, VMware ESX 3.5/3.0, Virtual Center 3.5/3.0 Servers, HP Proliant DL and Blade Servers, Nagios (Groundwork), AD, Raritan, SharePoint

Confidential

IT Desktop Support

Responsibilities:

• Extensive experience in managing Data Center environment administering, installing, and troubleshooting Microsoft Windows Servers and Workstations.
• Sound problem solving skills and resolve complex issues by gathering relevant information for troubleshooting over Windows Servers, workstations, Safeboot, VPN, Wireless, Blackberries, Printers, Spyware / Virus, Basic OS support, Blackberries, Printers, Spyware / Virus, OS support.
• Managing and maintaining access to resources and managing user’s accounts in Active Directory.
• Administration of PBX and voicemail systems.

Environment : HPSD, Dameware, RCA, VNC, AD, Cisco VPN client, RSA, Safeboot, Omnitel, Avaya.