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Systems Administrator / It Manager Resume

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New York New, JerseY

SUMMARY:

  • Systems Administrator / IT Manager who undertakes complex assignments, meets tight deadlines and produces elite results. Possesses immensely diverse and practical knowledge of hardware and software. Ably works with users of all technical and business levels to deliver solutions which solve problems and potentially saves money.

TECHNICAL SKILLS:

Windows: 2019, 2016, 2013, 2008, 2003, 2000 Server and Active Directory

Infrastructure: planning, migration, implementation and maintenance

Backups and disaster recovery: Backup Exec, Commvault and Carbonite

PROFESSIONAL EXPERIENCE:

Confidential, New York & New Jersey

Systems Administrator / IT Manager

  • Successfully brought back company from devastating ransomware attack which compromised entire server and data infrastructure.
  • Streamlined infrastructure via reducing physical server footprint by 66%, optimizing switches usage for true failover, labeled wiring for ease of location and identification, properly wired power supply connections to UPS’s for true failover, and configured systems to lower power consumption by 50%.
  • Installed, upgraded and administered Symantec Endpoint Manager, Backup Exec 20.5, Office365 migration, Windows domain controller migration, move from local PBX to VoIP phone system.
  • Established new policies and procedures to assure efficient backup and disaster recovery, phishing and ransomware avoidance, and firewall policies.
  • Worked along with developers to ascertain compatibility with their products and Windows/Active Directory.
  • Verifying 100% success rate of 14 remote sites throughout the U.S. including but not limited to disk - to-disk daily backups and disk-to-tape weekly backups sent to long-term storage facility, Powershell scripting, Acronis imaging.
  • Exchange 2010, 2013, Office 365 mailbox creations, deletions, moves, granting permissions, mail forwarding and distribution list modifications along with Evault archiving for Sarbanes-Oxley email retention compliance.
  • Training of remote staff in the day-to-day functional usage of HP SIM, Evault, Exchange, Team Headquarters trouble ticketing software, Backup Exec 2010/12/14 data recovery software, server performance tuning, HPE DL series servers, VMWare ESXi and Hyper-V virtualization, Active Directory group policy and domain support.
  • Supporting Citrix XenApp users’ access to 20 server farm engineering software application, granting/removing access, modifying permissions and troubleshooting log-in problems on Hyper-V and VMWare servers.
  • Remotely monitored clients and trouble tickets using Connectwise Automate (Labtech) and Manage, on-site installation of servers, switches, firewalls (Sonicwall), disaster recovery (Carbonite & Barracuda).

Confidential, Newark, NJ

Systems Administrator

  • Increased data center efficiency by converting 80% of physical servers to Hyper-V and VMWare virtual machines.
  • Documented service call knowledge base information and created set-up and procedure documents for various processes.
  • Built and maintained Hyper-V servers (2008 and 2012) & utilized VMWare VSphere 5 and 5.5 ESXi servers that stored virtual machines on both stand-alone servers as well as EMC SAN storage devices.
  • Administration and maintenance of the Windows 2008 and 2012 domains, including but not limited to the domain controllers, DNS, WINS, DHCP, WDS, WSUS, Hyper-V, and SCOM 2012 servers used for monitoring.
  • Rollout, patching, physical and virtual image creation & modifying, performance monitoring and improvement, domain/OU/Group Policy/User and Computer accounts creation/modification/deletion.

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