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Senior System Engineer Resume

Tampa, FL

SUMMARY:

  • Twenty - one years of career experience in information technology.
  • Five professional promotions.
  • Extensively experienced and resourceful in providing efficient technical solutions.
  • Strong commitment to passing on knowledge and experience to junior team members.
  • Many successful infrastructure upgrades and migrations including virtualization, hardware refreshes, and cloud migrations.
  • Microsoft Active Directory
  • Experienced with Active Directory since its inception with Windows 2000.
  • Design, implementation, and support of 2000 through 2019 Active Directory systems including setup and maintenance of forest, domains, and sites, for various small to large business environments.
  • Implementation and support of large Active Directory environments most notably 200+ domain controllers in 200+ sites working in a hub and spoke model of site replication.
  • Active Directory user, organizational unit administration and group policy creation, testing, implementation and troubleshooting.
  • Additional Active Directory and Windows server functionality including but not limited to DHCP, DNS, WINS, and Routing and Remote Access for use with dial up and VPN connectivity.
  • Microsoft Exchange
  • Experienced with Exchange starting with Exchange 5.5.
  • Design, implementation and support of Exchange 5.5-2019 and O365 systems for various small to large business environments.
  • Design and Implementation of Exchange 2010 multi server environments.
  • Planning and Implementation of multiple Office 365 migrations.
  • Setup and support of Exchange 2003-2010 clustered email environment as well as DMZ email gateway services and secure email routing with business partners.
  • Design, installation, migration, and support of Exchange 2003 to Exchange 2010 for corporate site and hosted services for 200+ retail store chain.
  • Successful planning and implementation of migration of hundreds of new employees through company acquisition into centralized corporate Exchange system.
  • Testing and implementation of secure email transmissions.
  • Successful planning and implementation of external antivirus/antispam for email systems through external mail filtering service providers.
  • Microsoft Clustering
  • Experienced with MS clustering including Network Load Balancing and MS Cluster Service since 2005.
  • Design, implementation, and support of 2003-2019 MS Clustering for SQL Server systems, Exchange, file servers, MS Hyper-V virtualization, and other application needs for various small, mid-range, and large business environments.
  • Microsoft Remote Desktop Services (Terminal Server) and Citrix
  • Experienced with Microsoft Remote Desktop Services/Terminal Server and Citrix since 2000.
  • Design, implementation, and support of a three server Citrix farm for a manufacturing environment including fat and thin client solutions using HP and WYSE.
  • Implementation and support of Citrix Xenapp and Presentation Server single server environments in partnership with a financial services provider and in conjunction with IBM iSeries application for mid-range business clients.
  • Implementation and support of MS Terminal Services for remote desktop use on thin clients (WYSE) for warehousing operation.
  • Support of 10 node Citrix Xenapp Farm and Secure Gateway environment.
  • Microsoft SQL Server
  • Experience with MS SQL Server starting with version 7 in 2005.
  • Design, implementation, and support of SQL on MS Clustering and single server environments.
  • Database maintenance, backup, and disaster recovery solutions.
  • Virtualization
  • Experience with virtualization starting with VMWare in 2005.
  • Capacity planning, design, implementation, and support for VMWare systems ranging from single ESXi servers to larger multi-node clusters for production, DMZ, and development systems using shared SAN storage solutions including fibre channel, Fibre Channel over Ethernet, and iSCSI.
  • VMWare system upgrades from ESX 2.5 through vSphere 6.7.
  • Design and implementation of clustered MS Hyper-V solutions involving multi node clusters, shared storage, and Microsoft Virtualization Manager.
  • Support of Citrix XenServer environment for small businesses.
  • Storage Area Networks
  • Experience with SANs and storage arrays starting with IBM in 2006.
  • Experience with multiple vendor SAN and NAS products including but not limited to Netapp 8020, EMC VNX 5100 Series, VNX 5500, Dell EMC Unity 500, Dell Compellent SC4020, Nimble CS220, Buffalo, and HP.
  • Server Hardware
  • Experience in implementing server systems since 1999.
  • Implementation and support of IBM, Dell, Cisco, and HP server systems.
  • Implementation and support of Dell, IBM, Cisco UCS. and HP Blade systems and respective peripherals.
  • Implementation and support for small business clients starting with a single server environment to networks with over 400 servers, 70% virtualized and 30% physical.
  • Backup and Disaster Recovery Solutions
  • Experienced in providing backup and DR solutions since 2002.
  • Design, implementation, and regular testing of backup solutions for Active Directory both offline as well as DR replication.
  • Design, implementation, and regular testing of backup solutions for Exchange including offline, local continuous replication and replication using vmware and volume related tools and database availability groups.
  • Design and implementation of SAN level SQL Server replication.
  • Design and implementation of application and SAN based disaster recovery solutions for VMWare including Zerto, vRanger and VMWare Site Recovery Manager.
  • Implementation of backup solutions for VMWare including, Netapp Storage Console, VDR, and VCB with Symantec Backup Exec.
  • Led teams to successful disaster recovery restoration and testing with SunGard offsite solutions.
  • Experienced in Windows Backup solutions including Symantec Backup Exec, ArcServe, Microsoft Data Protection Manager, and Windows NT Backup with hardware ranging to single drives to larger IBM multidrive tape libraries as well as disk to disk to tape solutions.
  • Some experience with Tivoli Storage Manager.
  • Network
  • Experience with network equipment including switches, routers, and firewalls since 1999.
  • Cisco certification since 2000.
  • Design and implementation of various TCP/IP networks, the largest with up to 100 VLANs
  • Implementation and support for Cisco ASA virtual private networks for 200+ sites.
  • Setup and support for Cisco, Sonicwall, Watchguard, Netscreen, and Linksys firewalls.
  • Design and implementation of Storage Area Networks on Brocade fibre channel switches including connectivity and zoning.
  • Implementation and support for multiple Wireless Access Points including Ubiquity, Cisco Aironet, Netgear, and others.
  • Experienced in network testing, planning and cleanup of company switch rooms, closets, and infrastructure.
  • Management and Oversight
  • Project Coordinator for team of eight infrastructure engineers.
  • Direct manager for team of two in infrastructure support team providing management guidance, project initiative, and annual reviews.
  • Other Technical Experience
  • Implementation and support of Microsoft System Center Configuration Manager 2007 and SMS 3.0
  • Implementation and support of Windows SharePoint Services and Microsoft Office SharePoint Server in a network load balancing clustered environment.
  • Support for IIS for various applications and other Microsoft products including Exchange, SQL, SharePoint and Remote Desktop Services (terminal server)
  • Implementation and support of Microsoft Threat Management Gateway and ISA server.
  • Implementation and support of antivirus and antispam solutions including Vipre, ESET, Symantec, MacAfee, Trend Micro, Kaspersky, and Microsoft Forefront Endpoint Protection.
  • Implementation and support of virtual faxing solutions including GFI Faxmaker and Right Fax.
  • Support of primary line of business applications including CampusVue and Microsoft Retail Management System.
  • Highly skilled in desktop support including Microsoft Office applications, Citrix and Remote Desktop Services connectivity, and connectivity with System I (AS/400) and mainframe systems.

EMPLOYMENT HISTORY:

Confidential, Tampa, FL

Senior System Engineer

Responsibilities:

  • Restructure of Current VMWare Environment for Three Datacenters
  • Analyzed environment in three global datacenters.
  • Reorganized existing hardware into logical groupings providing infrastructure as a service for the organization.
  • Upgraded firmware and VMWare on all platforms as well as Virtual Centers.
  • Eliminated legacy and outdated systems.
  • Restructure and reorganization of current SAN for Three Datacenters
  • VNX 5800 and CX4
  • Implementation of VMWare Storage DRS for Three Datacenters
  • Firmware Upgrade for existing UCS Chasses for Three Datacenters
  • Cisco UCS 5108 populated with B200 M2 Blades
  • Rebuild of All Microsoft SQL Clusters Including Traditional and Always On
  • SQL 2012 through 2017
  • Restructure of Current Hyper-V Environments and Implementation of Microsoft SCVMM 2019 based on appropriate standards.
  • Setup, Implementation, and Migration to New Unity 500 SAN
  • EMC VNX 5800 SAN to Dell/EMC Unity 500 SAN
  • Setup, Implementation, and Migration to New Cisco UCS Chassis
  • Implementation of Cisco UCS 5108 AC2 Chassis populated with 8 B200 M5 blade servers.
  • Setup of service profile template and service profiles for corresponding blade servers.
  • Setup of boot from SAN LUns, installation of VMWare ESXi 6.5 on each blade server, creation of distributed switches, provde access to existing VMWare datastores, and configuration of VMWare cluster.
  • Migration of 219 virtual machines from three existing VMWare clusters to new UCS cluster.
  • Decommission of old hardware.
  • Upgrade and Migration of Large Datacenter Windows File Servers
  • Windows 2003 to 2016 to 2019
  • Part of Team to Move NJ Datacenter to New Location
  • Part of Team to Move UK Datacenter to New Location
  • Upgrade and Migration from VMWare to Hyper-V with new Hardware for Several Satellite Offices
  • Routine Administration of SAN Infrastructure
  • Maintain Routine Virtualization Patching Schedules
  • Maintain Patching and Standards for Virtual Machine Deployment
  • Infrastructure and Support for Multiple Application Deployment Projects
  • Handling Escalations from Help Desk and Lower Level Technicians
  • Routine Maintenance and Monitoring of Windows Active Directory Environment

Confidential, Tampa, FL

Data Center Tech - Engineer

Responsibilities:

  • Build and maintain infrastructure, servers, storage, and backup solutions in VMWare and Hyper-V.
  • Implement and operate data backup and restore processes with HP Data Protection Manager.
  • Maintain Active Directory environment including 24 separate domains.
  • Configure and develop systems to support initial implementations and subsequent process optimization efforts.
  • Work with IT team members to maintain solutions and ensure systems meet the needs of the global organization in terms of functionality and quality.
  • Provide support to business associates on systems use as needed.

Confidential, Tampa, FL

Enterprise Storage/VMWare Engineer

Responsibilities:

  • Monitor and maintain all Enterprise storage including but not limited to the following:
  • Brocade Fibre Channel SAN Fabric.
  • IBM XIV production and replicated disaster recovery environments.
  • EMC Isilon 5 Node NAS production and replicated disaster recovery environments.
  • EMC Data Domain DD4200 production and replicated disaster recovery environments.
  • EMC VNXe 3150 storage.
  • Backup to the Tivoli Storage Manager administrator including daily monitor of backups, the TSM system, and assistance with requested backups and restores.
  • Implementation of new Cisco MDS 9710 dual SAN fabric.
  • Assistance with escalations for data restoration, VMWare storage maintenance, and general inquiries regarding storage related issues.

Confidential, Tampa, FL

Sr. Systems Engineer

Responsibilities:

  • Successful execution of client migration plan for over 100 virtual servers and 80 terabytes of data in a foreign data center to a local client datacenter and integration of the same servers into the client's infrastructure.
  • Data and virtual migrations from varying SAN and virtualization technologies.
  • VMWare VSphere 6.0 implementations including ESXi hosts, Virtual Centers, and supporting SAN and NAS connectivity.
  • Support for Netapp 8020, 3270, and other model SANs including assistance in installation.
  • Implementation of multiple Nimble SAN environments.
  • Support for Dell Compellent SAN implementation, migration of data, and decommission of EMC VNX SAN.
  • Planning and execution of multiple successful Office365 migrations
  • Design and implementation of three site, multiple file/print/RDP server into three server DFS environment including upgrade to 2012 R2 active directory and group policy implementation.
  • Successful site lead for client warehouse information technology change over including warehouse wireless network, local file and print server implementation, configuration of over 100 warehouse scanners, and reconfiguration of over 50 PC's and laptops.
  • Implementation of two HP Windows 2012 Storage Server NAS devices with iSCSI configuration.
  • Implementation of Zerto VMWare replication environment for disaster recovery.
  • Multiple QuickBooks implementations and upgrades.
  • Multiple single server and small business server migrations for small business clients including Active Directory and supporting services, file and print services and smaller business applications.
  • Implementation and monitoring of multi-tenant backup solutions including Intronis, StoreCraft, and Datto.
  • Point person and assistance for multiple client auditing scenarios providing support and remediation as needed by external security and compliance vendors.
  • Presales engineering for existing clients, providing current network research, upgrade and improvement recommendations, and project quotations.
  • New managed services client network assessments and deployments.
  • Solving problems escalated from the Level III help desk.

Confidential, Tampa, FL

Sr. Systems Engineer

Responsibilities:

  • Implementations, migrations, troubleshooting and support of over 100 Active Directory environments.
  • Implementation, support, and troubleshooting of multiple external client virtual and SAN environments.
  • Multiple successful migrations from MS Small Business Server to standard Windows server environments.
  • Design and implementation of VMWare VSphere 5.5 multi-tenant cloud infrastructure.
  • Design and implementation of Exchange 2010 redundant multi-tenant cloud email environment.
  • Multiple QuickBooks implementations and upgrades.
  • All aspects of desktop support.

Confidential, Tampa, FL

Project Manager

Responsibilities:

  • Project management and systems administration for local small business clients.

Confidential, Tampa, FL

Sr. Systems Administrator

Responsibilities:

  • Daily oversight of network operations and support team.
  • Planning and implementation of VMWare VSphere 5 production and test environments.
  • Implementation and support of Netapp Storage Area Network including FAS2050, FAS2250, and FAS3240 models including high availability and Snap Mirror replication.
  • Implementation of VMWare Site Recovery Manager with Netapp integration for disaster recovery purposes.
  • Windows administration with Active Directory 2008 R2 including setup and maintenance of Forest, Domain, Namespace, and Sites and User and Organizational Unit administration.
  • Hyper-V, Virtual Machine Manager, SCCM, Remote Desktop Services, and DFS namespace and replication.
  • Support of backup system including Microsoft Data Protection Manager (DPM.)
  • Two node SQL2005/2008 clustered production and development environments and single server implementation and administration.
  • Configuration and support of Cisco switching network for three sites.
  • Support of primary line of business application CampusVue for both development and production environments.
  • Support of 20 physical servers and a three node VMWare ESXi cluster with 15 virtual machines.

Confidential, Tampa, FL

Sr. Systems Administrator

Responsibilities:

  • Daily oversight of network operations and support team.
  • Project Manager for staff of eight.
  • Support for 55 TB Storage Area Network including IBM SAN Volume Controller, EMC Clariion CX3-20 and two IBM ESS 800 Arrays as well as Dual Brocade SAN fabrics.
  • Implementation and support of two chassis IBM Blade Center H environment including SAN switch fabric.
  • Migration to and support of VMWare VSphere environment.
  • Support of Citrix Metaframe Presentation Server 4.0 Farm and Secure Gateway
  • Setup and Support of Exchange 2003 Clustered email environment as well as DMZ email gateway services and secure email routing with business partners.
  • Testing and implementation of secure email transmission via TLS.
  • Successful planning and implementation of migration of 200 new employees through acquisition in three different geographical sites into centralized corporate Exchange system.
  • Support and maintenance of six node SQL 2000 and six node SQL 2008 cluster environment administration.
  • Deployment of Windows based server systems, physical and virtual.
  • Planning, testing, implementation and leadership of the first successful disaster recovery plan for open systems.
  • Setup and support for IIS 6.0 and 7.0 web based applications.
  • Successful planning and implementation of external antivirus/antispam for email systems through Message Labs.
  • Maintenance and upgrades of Active Directory Forest and Domain (2003 to 2008 R2) including User, Organizational Unit, and Site administration.
  • Setup and Maintenance of Domain level trusts with business partners.
  • Maintenance of external and internal DNS namespaces.
  • Setup and implementation of test area for open systems.
  • Support of local datacenter with over 60 physical servers, an 8 blade server production VMWare ESXi cluster, a 6 blade server development VMWare ESXi cluster, and a 2 blade server DMZ VMWare ESXi cluster hosting a total of over 300 virtual machines.

Confidential, Clearwater, FL

Network Manager

Responsibilities:

  • Daily oversight of network operations and support consisting of a three server VMWare cluster, 65 virtual servers, and 150 end users.
  • Management of the Network Operations Staff.
  • Planning of overall storage, CPU, and other resource capacity and implementation of server consolidation of 50 datacenter servers to VMWare.
  • Implementation and support of IBM DS4700 SAN system.
  • Design, installation, migration and support of site from Exchange 2003 to Exchange 2007 including Outlook Anywhere (RPC over HTTPs) implementation and support for corporate site and hosted services for 200+ retail store chain.
  • Implementation and support for over 200+ VPN connected sites including setup and maintenance of 200+ Active Directory Domain Controllers, SQL servers, Domain replication, and associated workstations.
  • Implementation of VMWare Consolidated Backup plan with Symantec Backup Exec and VDR technology.
  • Support for 802.11b wireless network for warehouse operations.
  • Support for Windows 2003 Terminal Server environment and Winterm clients.
  • Implementation and support of various IIS 6.0 and 7.0 web and SharePoint sites.
  • Budgeting and purchasing for the information technology department.
  • Planning and implementation of disaster recovery for the information technology department.

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