SOFTWARE FAMILIARITY:

LANGUAGES: PERL, BASH, C Shell, Korn Shell, Java, C, Pascal, BASIC, COBOL OPERATING SYSTEMS Redhat Enterprise Linux 6.x, 5.x, Solaris 7 - Solaris 10, Fedora 8 - 9, OpenBSD 4.x, Confidential OSX 10.x, DDOS 4.x 5.x, IRIX 4.x, 5.x, 6.x, IBM AIX 4.2, FreeBSD, MS Windows XP, Windows Server 2003

SYSTEM MANAGEMENT: Helion OpenStack, Apache Tomcat, DNS, Nagios, MySQL, TCP/IP, NFS, SAMBA, Confidential ESX, Confidential Workstation,, DataDomain DDR, DDOS, Confidential Digital Archive, Confidential Time Navigator, VERITAS NetBackup, Veritas Volume Manager, Red Hat Cluster Suite, Solaris Jumpstart, GNU Make, CVS, RCS, phpMyAdmin, NIS/YP, Squid, Solstice Disk Suite, Legato Networker, Confidential - Confidential JetAdmin, Chameleon/NFS, Security Dynamics Ace Server, Majordomo, BOOTP, Pop Mail, Sendmail, PPP, X11, BackBone. NTP, VxWorks, HP Data Protector, DataDomain DDR, DDOS, Swift, Glance, Cinder, Neutron, Tempest, Ansible, Cloudstack

WORK EXPERIENCE:

SITE RELIABILITY ENGINEER

Confidential, Cupertino, CA

Responsibilities:

• Served as a Site Reliability Engineer supporting the iOS News app and Linux based systems.
• Worked with developers to deploy, test, and verify applications.
• Coordinated with remote data center teams to deploy and provision bare metal servers for use in cloud environment.
• Created new application profiles and expanded instances as needed to handle new traffic.
• Performed troubleshooting of customer facing issues using Splunk, log file analysis, monitoring tools and then coordinated remediation efforts with other teams.
• Created alerts, monitoring profiles and dashboards for new and existing services.
• Worked on a project to remove false positive alerts and ensured correct teams were being notified of potential issues.
• Updated internal wiki entries with information on new app services and troubleshooting procedures.
• Participated in an on-call rotation with other team members.

OPENSTACK CLOUD ENGINEER

Confidential, Sunnyvale, CA

Responsibilities:

• Served as an OpenStack cloud engineer at Confidential 's Independent Hardware Verification group supporting Helion OpenStack based cloud environments.
• Duties included standing up and configuring new cloud environments, integrating third-party devices and executing manual and automatic Tempest tests on the Swift, Glance, Cinder, and Neutron services.
• Also created technical writes-ups of integration and testing performed for documentation team. Provided training and mentoring to remote teams.

LINUX SYSTEM ADMINISTRATOR

Confidential, Mountain View, CA

Responsibilities:

• Served as system administrator in a CENTOS Linux environment supporting Confidential 's real time bidding infrastructure.
• Duties included deployment, maintenance and troubleshooting of Linux based sever instances in an Appnexus and AWS based cloud environment.
• Was lead for administering Nagios monitoring, duties included writing new plugins, adding servers and troubleshooting issues with checks not working.
• Other responsibilities included Apache Tomcat, MySQL and backups.
• Deployed new and updated software to servers.
• Participated in projects to expand server infrastructure.

LINUX SYSTEM ADMINISTRATOR

Confidential, Palo Alto, CA

Responsibilities:

• Served as system administrator in a mixed RHEL/CENTOS/Ubuntu Linux environment supporting Confidential 's development infrastructure.
• Duties included installation and maintenance of Linux based virtual machines and troubleshooting issues related to Confidential 's software build environment.
• Also was responsible for solving trouble tickets related to LDAP, NFS, DHCP, PXE booting, and DNS.
• Participated in a project to migrate the engineering infrastructure to LDAP from NIS/YP.

CUSTOMER SUPPORT ENGINEER

Confidential, Palo Alto, CA

Responsibilities:

• Provided live technical support to customers and field engineers for both Confidential Digital Archive and Confidential Time Navigator enterprise backup software.
• Assisted customers with configuration and troubleshooting of backups schedules and strategies.
• Provided root cause analysis for failed backups.
• Also assisted customers in troubleshooting networking and catalog corruption issues.

SENIOR TECHNICAL SUPPORT ENGINEER

Confidential, Santa Clara, CA

Responsibilities:

• Provided live technical support to customers and field engineers on both hardware and software configuration of Confidential DataDomain DDR enterprise backup appliances.
• Was assigned to the network support team handling issues relating to CIFS, NFS, replication, OST, and performance tuning.
• Also was involved in diagnosing failed backups.

LINUX SYSTEM ADMINSTRATOR

Confidential, Cupertino, CA

Responsibilities:

• Served as system administrator in a Red Hat Enterprise Linux environment supporting 60 workstations and servers.
• Was responsible for server deployments and administering backups using HP Data Protector software.
• Also was involved in a project to deploy Confidential ESX.

LINUX SYSTEM ADMINSTRATOR

Confidential, Santa Clara, CA

Responsibilities:

• Served as system administrator in a mixed environment of 150 workstations and servers running RHEL 4.x, 5.x, Fedora and OpenBSD.
• Worked on system builds including both servers and workstations.
• Tasks involved included installation of RHEL OS, installation of relevant patches and updates, and installing/configuring end user environments.
• Was responsible for building and configuring Apache based web servers.
• Tasks involved OS installation, building and configuring from source packages such as Apache, PHP, and MySQL and setup of Drupal. In addition was involved in configuring high availability cluster environments using RHEL Conga.
• Automated common system administration tasks with C Shell and Perl scripts .
• Developed scripts to scan all in house machines for compliance issues.
• Also worked on projects to deploy DNS master and slave servers, HTTP proxy servers, and Squid servers.
• Provided end user assistance to developers.

SYSTEM ADMINISTRATOR

Confidential, San Jose, CA

Responsibilities:

• Served as system administrator in a mixed Linux and OS X environment.
• Worked on a project configuring Confidential Workstation for use by developers.
• Created Windows XP virtual machines for use in a software test environment.
• Performed troubleshooting of network connectivity issues.
• Installed and configured MySQL and phpMyAdmin database environment for use in development and software testing.

RELEASE ENGINEER/SYSTEM ADMINISTRATOR

Confidential, Santa Clara, CA

Responsibilities:

• Served as release engineer in a mixed (Solaris 10/8, SunOS 4.1.4, VxWorks) build environment.
• Duties consisted of running software builds, debugging build problems, automating build processes and creating releases for both internal and external customers. Was responsible for managing RCS and CVS based repositories.
• Tasks included creating creating and merging branches, creation of new trunks and creation/management of patches.
• Documented internal build system and procedures.
• Developed custom installer for customer operating system environment.. Developed PERL and shell scripts for customer software.
• Evaluated both hardware and software for internal use and for shipment to customers.
• Worked with vendors to solve operational issues.
• Was responsible for maintaining servers and workstations running Solaris 8/10 and SunOS 4.1.4.
• Performed backups using Veritas and Bakbone software.
• Migrated server and build configurations from Solaris 2.6 to Solaris 8 and then to Solaris 10.
• Configured RAID arrays both internal use and for customer configurations using Solstice Disk Suite and hardware RAID solutions. Worked with security group to insure system configurations met all corporate security requirements.
• Configured and maintained programming environment for both local and remote developer groups.