SUMMARY:

Experience includes 11 verifiable years of hands on technical experience, including relationship building, people and project management. Motivated team player bringing ideas and concepts to life through communication and employee development. Key contributor in the completion of numerous ‘cradle to grave’ enterprise implementations. Possess the skills to successfully plan for future growth through capacity planning, cost, and budget analysis. Also posses strong leadership qualities that assist in strategic decision making, as all as complex issue resolution.

TECHNICAL SKILLS:

Microsoft: Windows 2KX (NT - 2008) Server and Active Directory Administration, including a strong skill set in AD, Group Policy, and Bulk Administration, Multiple domain/trust administration, SQL 2005, 5.5/2000, IIS 6.0 and 7.0, SharePoint Team Services, Foundation Services, SharePoint Portal 2007, SCOM, MS Exchange 7.0, 5.5 & 2Kx.

Networking: LAN Management (switches, routers, hubs), Checkpoint Firewall, Sonicwall Firewall, NAS- NetApp Filers.

UNIX: AIX, Linux - Red Hat

Additional Applications: ESX 4.0 VSPHERE, BlackBerry Enterprise Server 5.0, CISCO VOIP (including CCM and Unity), Backup Exec, CommVault, Netbackup, Marimba

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Infrastructure Engineer

Responsibilities:

• Provide technical planning design and architecture for all enterprise technical solutions.
• Provide infrastructure solutions for enterprise application support to assist in increased automation, workflow, and worker productivity.
• Assist in management and design of HA and DR environments across the enterprise, in support of 1000+ physical locations, 8000+employees and multiple datacenters consisting of several hundred servers.
• Provide final level of internal support for any technical issues in line with, or bordering the windows platforms space.
• Support and manage all aspects of MS Infrastructure, including, but not limited to:
• W2K - W2008 Servers, 2003-2008 Mixed Domains. Exchange 2K7, SQL 2005-2008, and all bordering technologies.

Confidential, North Richland Hills, TX

Assistant Vice President

Responsibilities:

• Provide technical and professional leadership for entire technical operations. Work closely with senior and mid level management in creation of technical strategy and planning for future growth, and increased revenue streams.
• Annual and monthly budgeting and budget planning.
• Responsible for completion of SLA metrics and availability reporting on enterprise systems.
• Provide 3rd level support and management for all systems in production and secondary environment.
• Provide escalation support and administration for Windows 2003 AD environment, including network services and replication service management (DNS, DHCP, DFS, WINS, TELNET, FTP, VPN).
• Support of VMware environment (ESX 3.5, 4.0, Virtual Center 2.5, VSPHERE), with 400 + VM’s spread across multiple ESX hosts.
• Support of SharePoint 2007, including security structure, site creation and management, and end user training.
• Support of Cisco switched network, including IOS upgrades, hardware replacement, standard daily changes (port configuration, vlan changes, ip assignments, etc…)
• Full maintenance responsibilities for secondary (DR) data center, including all HW and support (replacement, troubleshooting, capacity planning, HVAC, electricity, generator). Primary HW included: Cisco switching devices, HP Blade Centers, Proliant series servers, Spectra Logic Tape Libraries (CommVault Backup Application).
• Create, test and maintain DR plans and technical scripts for top critical systems.
• Manage quarterly and annual budget request and allocation.
• Manage vendor relationships as applicable to DR environment.
• Major accomplishments include successful management of a full failover to DR environment (during Hurricane IKE) within weeks of employment.

Confidential, Fort Worth, TX

Senior System Engineer/Team Lead

Responsibilities:

• Full management and support (including monitoring) of multiple environments (dev/qa/uat/staging/production) on MS infrastructure platform including AD (2K3), SQL 2005, Systems Center Operations Manager(SCOM), IIS 6.0, SharePoint Portal 2007.
• Initially contracted to help design and implement new infrastructure for application upgrades and support. Managed technical aspects of architecture and build out of multiple environments (dev/qa/uat/prod). Technical duties include the following:
• Windows Server 2003 administration, Active Directory integration to existing applications (migrate application managed IDs), SQL 2000, MQ Series, SAN (application integration).
• Act as ‘Technical Project Manager’ for multiple large scale projects.
• Manage quarterly and annual budget request and allocation.
• Act as daily functional manager for other Jr. Engineers, and risk management personnel. Management duties include daily monitoring or work activity and progress, prioritization of tasks, technical and operational decision maker, technical advising, escalation point resolution.
• Responsible for development and maintenance of DR scripts and testing for multiple applications, including multiple 3 tier scenarios (IIS, File Server, SQL), and business partner related applications (Websphere MQ)
• Manage coordination between internal teams including SAN, Network Services, System Administrators, Server Engineers, Security Certification team.
• Manage vendor relationships.
• Develop weekly status reports for management.

Confidential, Irving, TX

Directory Services (Active Directory) Support Engineer

Responsibilities:

• Provided 3rd tier support of Confidential Active Directory and bordering technologies (Networking, IIS, SQL, ADSI, and LDP) as they relate to Active Directory for worldwide enterprise customers, including utilities support for tools such as ADMT, USMT, LDAP, ADSIedit, and ADAM.
• Acted as escalation path for engineers who take incoming issues from enterprise level premier customers.
• Collaborated with other teammates for problem resolution.
• Maintained full detailed case notes, including research paths taken, and outline of technical resolution.

Confidential, Fort Worth, TX

Senior Windows Administrator

Responsibilities:

• Contracted to deploy Active Directory infrastructure, and troubleshoot new installation of Cisco VOIP network with a focus on Cisco Call Manager 4.0(2) and Unity Messaging system.
• Managed planning, budgeting, testing, and deploying of full Active Directory infrastructure for support of 60 branch locations.
• Maintained full administrative responsibility of Windows environment (AD Management, DNS, AD integrated, DHCP, WINS, IIS, file, print services, and backups utilizing VERITAS Netbackup).
• Effectively troubleshoot codec issues to resolve voice quality problems and “on hold” music issues.
• Reconfigured multiple areas of Call Manager to resolve hunt group/pilot point issues.
• Implement SharePoint Team Services for several departments within the company.

Confidential, Irving, TX

Open Systems Engineer

Responsibilities:

• Fully administered mixed mode 2003 Active Directory environment (AD users, computers, security groups, group policy creation and management, replication sites throughout US, and India, management of 400+ Trust relationships, DNS, DHCP, WINS, Group Policy).
• Provided full service ‘last level’ of support for a total of 9000 member servers and 24 DCs (in primary domains).
• NAS administration (NetApp) including share creation, quotas, volume management, directory security (integrated with AD).
• Accomplishments include: migration and retirement of 100+ file servers to centralized NAS environment. Migration of over 25,000 users from 3rd and 4th level domains to 2nd and 3rd. Retirement of 25+ rogue domains. Active Directory technical refresh of enterprise domain (upgrade of 22 DCs to 2003).

Confidential, Arlington, TX

Network Engineer

Responsibilities:

• Managed all aspect of Cisco backbone LAN.
• Administered all levels of Native 2K Enterprise environment including all web sites (IIS), FTP sites, and internal DNS.
• Performed day to day administration of Exchange 2K.
• Participated in team responsible for design and implementation of Cisco VOIP Call Manager and Unity Messaging (perform all administration on IP Phone system).
• Performed day to day network analysis to ensure technical resources utilization, cost control, and space management.
• Managed and delegated request from internal and external support queues.
• Managed and verified backup process using VERITAS Backup Exec NSE.

Confidential, Waltham, MA

Deployable Consultant/Windows NT/2000 Administrator

Responsibilities:

• Administered of NT, 2000 Enterprise network and hardware environment, including peripherals (Lexmark, HP printers, multiple hubs, switches, etc.)
• Responsible for configuring, customizing, and supporting Confidential NT Server and Win 2K Server operating systems and associated hardware, as well as Confidential Windows NT Workstations on multiple hardware platforms including Compaq Proliant servers, Dell servers.
• Administered NT, 2K-security environment and user access, including license management on application servers, and corresponding file permissions.
• Responsible for software upgrades and maintaining up-to-date understanding in developments and services available from Confidential and other NT suppliers.
• Provided all levels of desktop (s/w, h/w) to 120 on site users, 100 off site users (VNC and Terminal Services for remote administration on NT systems).