Video, VoIP and Collaboration Engineer Resume Southern, CA / Dallas, TX - Hire IT People

SUMMARY:

17 years of telecommunications experience / Highly proficient in systems installation, design, voice, wireless, and data.
Excellent troubleshooting skills / Able to supervise crews ensuring safety and completeness of job assignment / Hardworking, and able to manage multiple jobs and tasks on time.
My extensive VoIP (Cisco CUCM) configuration skills allowed me to identify and mitigate a carrier problem between Confidential HQ and a remote plant in Tijuana reducing telephony downtime by 80%.
Integration of collaboration tools, VoIP and Video in most of the Confidential AMX conference rooms.
Cisco CUCM, Unity Connection, UCCX, IM and Presence (Jabber), WebExAMX Conference room systems
Avaya IP Office / Avaya Definity Site Administration / Leviton / Fluke / Systemax
Design & Installation of copper feeder networks and fiber optic applications

TECHNICAL SKILLS:

Testing Equipment: Microtest OmniScannerII, Siemen Mt - 5000, OTDR, Noyes Power Meters

3M Splicing: Indoor/Outdoor, 25 pair to 1800 pair splicing

Network protocols: Primarily VoIP protocols (RTP, SIP, SCCP, H323) running over IP networks, DNS, WINS, and DHCP

LAN technology: 10/100Mb/1Gb Ethernet, Token Ring, Switch Ethernet, and FDDI

WAN technology: POTS, T1/T3, CSU/DSU

EMPLOYMENT HISTORY:

Confidential, Southern, CA / Dallas, TX

Video, VoIP and Collaboration Engineer

Responsibilities:

Support phone systems (primarily Cisco), voicemail, videoconferencing, etc.
Travel to various sites to provide specialized technical support
Design conference rooms at New and existing Confidential sites for audio video and collaboration
Troubleshoot and support conference rooms at Confidential Sites
Work with AV integration contractors to ensure clean and professional installations

Confidential, Los Angeles, CA

Project Manager

Responsibilities:

Deploy and configure Phone system for various sites
Design and implement IDF closets
Troubleshoot and resolve complex LAN and WAN problems
Program and manage Avaya phone system and voice mail
Maintenance surveillance security system and installation of new cameras
Installation of video conference equipment and troubleshooting
Installation on audio and video equipment
Installation of badge readers and troubleshooting
Installation of time clocks and troubleshooting
Moves, Add, Changes and relocating users, computers, telephones and network printers

Confidential, San Francisco/Bay Area/Los Angeles

Project Manager

Responsibilities:

Infrastructure, audio/visual, security
Responsible for infrastructure cabling on medium to large jobs. Install category 5 and category 6 cabling to industry standards including EIA/TIA and BICSI.
Install fiber optic cabling including fusion and anaerobic termination certified with Fluke Meter.
Design and build main and intermediate distribution frame.
Structural bracing and grounding

Confidential, San Francisco, CA

Senior Technician

Responsibilities:

Manage and coordinate with infrastructure designers and communication resource managers.
Build BDF and IDF rooms in GBSF sites.
Install CAT5E cables, riser cables and fiber optic cables throughout GBSF site.

Confidential

Project Manager

Responsibilities:

Manage 15 on-site technicians on CAT-5 E & CAT6 cable installations, feeder cable installations and fiber optic cable installations
Work closely with network engineers to implement state-of the-art networks.
Consulted with clients to determine their network cabling requirements and generate proposals.
Prepare detail floor plans, cable documentation and create “as built” document for major clients.