SUMMARY:

Looking for a challenging and exciting position in Information Technology as a Data Center Engineer, Data Center System Administrator or Windows Server Administrator to join and become a part of the team. Furthermore, utilizing and enhancing my knowledge, skills and expertise to grow within the company.

TECHNICAL SKILLS:

Operating Systems: Windows Server 2016/2012/2008 , Red Hat Enterprise Linux 4/5, Ubuntu and CentOS

Virtualization: VMware ESX 6.0/5.5, VMware SRM, ESXi, Veeam Backup, Confidential Hyper - V, Vmotion, Vsphere, Vclient, Confidential System Center Virtual Machine Manager (SCVMM), Failover Cluster Manager and Confidential Hyper-V Manager

Storage Technologies: Storage Area Networks (NetApp Filers FAS 3270/EMC VNX 5500), Network Attached Storage (HP EVA 8000, Dell Equallogic, Qumulo Shared Storage)

Miscellaneous: Okta SSO (AD Agent and IWA Agent), Jamf MDM and Caspe MDM, Active Directory, DHCP, DNS, Cisco UCS Manager, Group Policies, Confidential Systems Center Operations Manager (SCOM), SCCM, Amazon Web Services (AWS), Comvault Galaxy Backup, Veritas Backup Exec, Symantec NetBackup, Remedy Case Management and Change Management, Unitrends Enterprise Backup, Pfsense Firewall

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Data Center/Cloud Engineer

Responsibilities:

• Monitoring and maintaining datacenter/cloud infrastructure including Servers, Network and Storage systems daily using VMware Vcenter server 6.5. Defining optimal design patterns and solutions for high availability and disaster recovery for applications using Confidential Visio
• Connected to remote Linux servers running Red Hat Enterprise Linux using Putty and performed Application and Operating system upgrades using rpm commands
• Delivering solutions to improve the availability, scalability, latency, and efficiency of datacenter/cloud services. Adhering to procedures in accordance with incident, problem, configuration, and change management and maintain compliance and audit readiness using Service Now. Performing reports using AD Audit. Managing AD Audit from Infrastructure point of view
• Creating streamlined workflows and processes for enterprise’s infrastructure and deployment needs. Collaborating with cross functional teams to architect, build and deploy cloud/datacenter infrastructure using Confidential Outlook and Smartsheet
• Transferred application files and documents to Dev Linux servers running Red Hat Enterprise Linux using WinScp and changed permissions on files for users and groups
• Creating knowledge articles and documentation to help internal teams understand and leverage the implemented workflows and processes using Confidential Word and Confidential Visio. Participating in structured and documented post-change system testing, enhancing tests as needed when functionality is added using Confidential Sharepoint
• Exploring new technologies to improve efficiency and maximize performance and working with vendors for procurement of equipment and lead implementation using Cisco UCS Manager. Implemented and managed Cisco UCS from Scratch
• Troubleshooting operational issues related to the datacenter/cloud infrastructure and the network using Solarwinds and delivering performance analysis and optimization of infrastructure as well as capacity planning
• Setup, installation, management and administration of Pure storage

Confidential

Data Center Systems Administrator

Responsibilities:

• Performed firmware and BIOS updates on VMware hypervisors running VMware ESX 6.0 and 6.5. This was part of scheduled maintenance on Las Vegas/Quincy Corp Zone Nutanix Acropolis Production and QA clusters. Maintenance involved scheduling Service Now Change Requests, attending weekly CAB meetings, Email notifications and hands on work on Windows and Linux virtual servers
• Assisted in implementing monthly Patching of Windows servers using Confidential SCCM (Systems Center Configuration Manager). Worked on recent Intel Spectre/Meltdown vulnerability by applying windows patches and critical updates on physical and virtual servers (including File Servers, Application, Database and Exchange servers)
• Scheduled maintenance downtime using Service Now Incident and Change Management for configuring Dell IDRAC on physical standalone servers located in Mountain View, Sydney and Bangalore. IDRAC configuration involved creating DNS records, DHCP reservations, getting IP information and cabling servers to patch panels and access switches
• Administered and managed Office 365 environment in terms of managing domain, adding users, creating security policies and SharePoint site creation. Synchronized Active Directory settings for user import and created MX records for DNS integration and resolution
• Configured Veeam backup on server running Windows Server 2012 R2 to configure backup jobs and schedules for virtual servers. Added new virtual machines to existing jobs and recalculated storage. Configured VMware licensing to enable VMware SRM feature and verified the licensing to make sure ESX hosts are ready to participate in SRM
• Provided Operational support for Intuit’s Production environment by attending 5 day Peak Tax season war room in San Diego corporate office. Work involved hourly updates on Total Email count, running commands on Linux servers using Putty to report performance of Top 4 hosts and daily progress updates to Production team and Management

Confidential

Sr. Data Center/Windows Systems Administrator

Responsibilities:

• Migrated virtual infrastructure including clusters, hosts and VM's from Vcenter server 5.1 to Vcenter Server 5.5
• Created new volumes and aggregates on NetApp 6280 Filer and provisioned storage for HLab Application servers. Installed EMC powerpath on servers and initialized the allocated disks
• Installed EMC Data Domain plugins on QA(Quality Assurance) and UAT(User Acceptance Testing) Linux servers using Putty and yum commands. Gathered capacity and performance data on same Linux servers
• Logged into EMC VNX 5500 and gathered support logs to fix the down node on EMC Centera. Connected to EMC Centera using unisphere to run diagnostics on various nodes
• Worked with Symantec Backup Exec 7.5 and 7.6 with regards to adding master and media backup servers, creating backup policies, restarting backup jobs and troubleshooting failed backup jobs. Performed test restores for Tape Backups and worked on Backup to disk with EMC Data Domain
• Connected to remote Linux servers using Putty and collected logs/diagnostic data for EMC SAN troubleshooting. One of the EMC node crashed and went down. Gathered the technical log files and sent to EMC Enterprise support for further evaluation
• Created new scopes for various subnets and configured DHCP server on server running Window Server 2016 R2. Configured load balance failover for DHCP cluster
• Added new Domain Controller to existing domain and configured DNS replication on server running Windows Server 2016 R2. Worked on backend storage for servers which was on ISCSI SAN and had ISCSI initiators
• Added various different folders and configured permissions for groups and individual users on SFTP server using secure FTP
• Configured blade server profiles using Cisco UCS manager in terms of Storage, networking and capacity for server provisioning
• Worked with various Cisco tools including EMAN, Active Directory Account Manager (ADAM) and Onramp (Group access to shared resources) to remediate server access and location for physical and virtual servers

Confidential

Data Center/Windows Security Engineer

Responsibilities:

• Participated in weekly Patching of Test and Production servers running Windows Server 2012 R2 using Altiris (SMC -Symantec Management Console) for security updates and hotfixes
• Worked extensively on compliance scorecard hardening security on virtual machines running Windows Server 2012. Pushed out agent updates and definition updates using Mcafee EPO. Created new security policies and modified existing policies for Database and QA servers
• Created task sequences using .Wim file in SCCM 2012 using configuration manager and created Boot images for PXE boot of
• Windows OS Images. Added NIC and video drivers for x86 and x64 boot images
• Worked on weekly emails for compliance scorecard for issues related to SNMP failures, CPU, memory and disk usage alerts
• Built new physical and virtual servers running Windows Server 2008 and Windows Server 2012 R2 Enterprise 64 bit
• Added additional ESX hosts running VMware ESX 5.5 to existing Vcenter Server using Vsphere client and configured replication of virtual machines using vsphere replication
• Managed Server monitoring environment using Nimsoft Nimbus monitoring. Installed nimbus agents on several Application and QA Production servers and configured modules for different robots including CPU, memory, disk, network and other application related modules
• Modified existing admin scripts using Powershell to change admin passwords on Application and Database servers in Production environment
• Worked with IT Manager with regards to the implementation of Server Refresh program to upgrade the old testing and production servers in the environment
• Maintained server and workstations logs for security, network and application issues arising out of testing and production errors on the floor
• Added various different folders and configured permissions for groups and individual users on SFTP server using secure FTP
• Worked with Windows 2012 Remote Desktop Services to login into Jump hosts to connect to various servers located in different sites for the issues related to Activeclient SSO (Single Sign On) Smartcard authentication
• Worked with Remedy Incident Management to solve and troubleshoot incident tickets for Server Engineering Group including but not limited to issues related to access and backend storage for virtual machines

Confidential

IT Lab Administrator

Responsibilities:

• Physical and Blade server provisioning using Windows Deployment Services (WDS) for Confidential located in Mountain View center. Servers used in environment including Dell Poweredge 1850, 1950, 2970, 3950, 805 and 900, HP Proliant DL 380, DL 480, DL 580, BL 680
• Fine-tuned SCOM 2007 by upgrading all management packs including Active Directory, Exchange, IIS and SQL servers. Created new management groups to administer alerts on various activities for servers
• Managing virtual clusters and hosts using Confidential SCVMM (Systems Center Virtual Machine Manager). SCOM Systems Center Operations Manager, SCCM (Systems Center Configuration Manager) and Systems Center Orchestrator
• Created scripts using Windows Powershell to automate the Production environment by deploying the same scripts on virtual servers to upgrade VMware tools
• SDC infrastructure built using Windows Server 2008 64 bit R2 Standard and Enterprise, 2008 Hyper-V, Red Hat Enterprise Linux 9 in terms of Installation, Patch Management, Updates and Troubleshooting
• Storage provisioning to physical and virtual servers thru NetApp FAS 3270A and FAS 3270B Filers and EMC SAN (Clarion and Symmetrix VNX 5500) comprising of 60TB of storage
• Worked on Flex Fabric 10 GB converged network technology by HP on the blade infrastructure for Ethernet and SAN provisioning for servers. This was done on HP c7000 enclosure blade chasis
• Network Administration and management in terms of VLANS, Tunneling and LACP configuration on HP and Cisco Ethernet Switches. Moved physical and virtual servers between different VLANS to accommodate client engagements
• Installation, Upgrades and Administration of Brocade SAN Switches in terms of Aliases, Zoning and Configuration for storage provisioning for physical and virtual servers

Confidential

Windows Server Administrator

Responsibilities:

• Participated in the data center decommission and migration from California to Tucson, Arizona in terms of server decommissioning, un-racking, and shipping
• Migrated user’s data among different windows servers for data center migration project. Mapped shared drives for user data after data migration. Data migration was done using tools like Robocopy/Richcopy and scripts as well
• Wiped servers according to company standards using DOD Wipe (Gdisk32.exe) as part of Server decommission process. Shipped USB drives to other data center containing encrypted data
• Worked with VMWare ESX 3.5 VIC client to monitor virtual machines running SQL and IIS servers in a clustered and non clustered environment. Performing various tasks on virtual machines including configuring SQL parameters and IIS website publishing jobs and IIS security
• Decommissioning of physical and virtual servers (dedicated and shared web servers) in order to put existing usable servers into GAP Pool and retire old servers from pool to manage data center inventory. Servers included HP Blade servers Proliant BL 50, and BL 680, and Dell Poweredge M1000E
• Worked on HP EVA 4000 and HP EVA 8000 NAS to provision storage for physical and virtual servers using Brocade SAN switches. Switches included Brocade 300, 400 and SG 48000 Silkworm Chasis FC 24 4G Switch
• Installed Windows Server 2008 R2 Enterprise on 2 new Systems Center Configuration Manager (SCCM) servers and created collections on SCCM 2007 servers
• Decommissioned old HP 3000 and HP 5000 net servers from Data Center and installed Avocent KVM switches for remote management using console port and ILO
• Racked several HP and Dell servers in Data center with regards to power, network and console cable management
• Monitored HP Proliant servers with HP Insight Manager and Integrated Lights Out (ILO) management system in terms of hardware change, memory thresholds, system temperature, and system health and process management.
• Worked closely with Operations Team to create and coordinate various change requests for downtimes to perform regular maintenance on web servers and application servers
• Installed and upgraded several Operating Systems including Windows Server 2003 Standard, Windows Server 2003 Enterprise, Red Hat Enterprise Linux ES, Red Hat Enterprise Linux AS, Cisco Enterprise Linux 4.33 and 4.34
• Upgraded firmware revisions, BIOS releases, Support Packs and Remote Management software and patches on HP and IBM servers.
• Configured hardware RAID and software RAID using SCSI and Ultra Wide SCSI hard drives in Windows and Linux environment.
• Assembled Racks with regards to PDU’s, servers, rail kits and supporters and moving the racks with regards to their location in data centers