Lead Windows Administrator Resume

SUMMARY

I am a dedicated Systems Engineer with over 10 years of Microsoft server administration experience seeking employment in a professional environment with an innovative employer where my skills and experience can be utilized to implement new technologies.

TECHNICAL EXPERIENCE:

Operating systems: Microsoft Windows 3.51/4.0/2000/2003 Server, Microsoft Windows 2000 /2003 Terminal Server, Windows 95/98/NT/2000/XP, some hpux

Microsoft products: Microsoft Exchange 5.5 /2000/2003, Microsoft Exchange 2000/2003 cluster, SQL 6.5/7.0/2000, IIS 4/5, RAS server, SUS Server 2.0, SMS Server 2.0

Third Party Products: Apropos Call Link, Cisco ACS 3.0, Citrix Secure Gateway, Citrix Metaframe Server, ESX Server, Feith Imaging, Formscape, Groupshield for Exchange, LanGuard, Legato, Nfuse, Orion, QNXT, RightFax 8.0, Veritas,Data Center, Veritas Backup Exec 8/9/10, What’s Up Gold 8.0, Dell Openmanage, Compaq Insight Manager, VMware

PROFESSIONAL EXPERIENCE:

Confidential

Lead Windows Administrator

Responsibilities:

Administration of: Windows 2003 Domain and Active directory and Microsoft Exchange 2003
Administration of Citrix Presentation Server 4.0, EMC SAN/CX - 500 NAS, Genifax 4.0, Legato 7.4, Microsoft SQL Server 2000/2003, Platinum, QNXT, Vmware.
Day to day support of servers and systems
Proactive system monitoring and performance tuning
Plan, manage, deploy hardware and software upgrades
Plan, manage, deploy windows updates
Install and configure new server systems
Backup administration
Manage various server projects and contractors

Confidential

Systems Administrator II

Responsibilities:

Windows 2000 Domain LAN/WAN Administration of corporate office and 40 remote locations
Administration of Microsoft Active Directory and Microsoft Exchange 2000
Administration of Citrix Metaframe Server, Compaq Insight Manager, EMC Clariion, Mcafee Epolicy Orchestrator, Mcafee Groupshield 5/6, Lan Guard,, Nfuse, Microsoft SQL Server, SMS, SUS, Rightfax 8.0, Snap Server, Veriitas Backupexec 9, Websense, Whats Up Gold 8.0
Plan, manage, deploy hardware and software upgrades
Backup administration
Manage various server projects and contractors

Confidential

Systems Administrator

Responsibilities:

Microsoft Windows NT4 LAN/WAN Administration of corporate office and 20 remote locations.
Administration of Citrix Metaframe Server, Dell Openmanage, Feith ImagingFormscape server, Gamma Link Fax, Groupshield 5.0Microsoft Exchange 5.5, Logcaster, Nfuse, Outlook Web
Access, Veriitas Backupexec Datacenter, Whats Up Gold server administration
3rd level Helpdesk support
Day to day support of servers and systems
Plan, manage, deploy hardware and software upgrades
Install and configure new server systems
Backup administration

Confidential

Systems Engineer

Responsibilities:

DOT com Company went out of business
Microsoft Windows NT LAN/WAN administration
Microsoft Exchange 5.5, Microsoft SQL server
administration, Veritas Back up Exec 8.0, 7.2 administration
Implemented web based help desk ticketing system for corporate office and two remote locations
Second level support to 250-user call center
in Clintwood Virginia and 50 user call center in Hanover MD
Nortel Option 11c phone switch administration, telecomm support to management and users
Honeywell security system administration

Confidential

NT Administrator

Responsibilities:

Microsoft Windows NT 3.5/4.0 administration, LAN configuration and management
Microsoft Exchange 4.0/ 5.5 administration, Unix administration, Legato Backup Server
Saved the company 10,000/yr by bringing in house Apropos
Call Link CTI administration and support to 125 agents in 3 locations
Started as a desktop specialist providing helpdesk support
to corporate office and two remote locations.
Achievements include: developed standard PC image, planned and coordinated testing of Y2K roll forward of the network services and infrastructure, brought CTI scripting in-house affording the company $ 20,000 in savings per year.

Confidential

Systems Engineer

Responsibilities:

Outsourced to Confidential November 97
Outsource support with a 90% billable average
PC Hardware repair and systems configuration, network support

Confidential

Office Manager

Responsibilities:

Maintained day to day operations of the main officeprocessed client billing, payroll, mandatory reports, bank reconciliations
Daily backups, maintenance of office equipment and computers

Confidential

Office Manager

Responsibilities:

Jointly owned family business
Maintained day to day operations of the main officeprocessed client billing, payroll, mandatory reports, bank reconciliations
Daily backups, maintenance of office equipment and computers

Confidential

Personnel Manager

Responsibilities:

Processed corporate payroll, administered employee benefits
programs, developed corporate policy manual, mandatory governmental reporting
Daily backups

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