IT Manager - Networking and Systems Resume Rolling Meadows, IL - Hire IT People

SUMMARY

Accomplished 18+ year career in Information Technology, working with respected industry leaders.

TECHNICAL SKILLS

Windows Server 2003 - 2012
Windows XP, Vista, Windows 7-10
Windows Active Directory
Microsoft Exchange
Microsoft Dynamics CRM
Symantec Backup Exec
Cisco Call Manager
Cisco Unity
Microsoft SharePoint 2013 SQL Server Reporting
Microsoft Office Suite 2003-2011 (Word, Excel, PowerPoint Outlook, Access, Visio)
Microsoft Dynamics AX Microsoft O365 TCP/IP, DNS and DHCP VMWare

PROFESSIONAL EXPERIENCE

Confidential, Rolling Meadows, IL

IT Manager - Networking and Systems

Responsibilities:

US Manager for implementation of Global Networks. Work in close relation with Germany, Mexico, India and Japan to aid facilitation of communication and maintain a secure electronic environment relating to the Network, Network Applications and Security.
Project Manager and Coordinator for Enterprise Architecture standards and Projects. Responsible for completion of deadlines, developing the project, while working and meeting with Senior Management and Department Heads to ensure all goals and needs are being met.
Develop, implement and oversee IT Budget for both Corporate and Departmental budget. This includes but is not limited to working with outside vendors, SLA’s, including negotiating contract terms, prices, resolving service issues and reconciling differences.
Responsible for development of and reporting operational metrics, KPIs and reports. Work with Senior Management to provide all necessary information for Corporate Standards, procedures and regulatory requirements.
Implement innovative processes or changes that support the goals of the Company. Continually reviewing processes and workflow within each department, engaging Management, and creating cross functional teams to develop technical solutions to improve and support Corporate Initiatives.
Responsible for coordinating all Help Desk functions which serves a user base of 280+ including full time and contract employees. Manage IT Helpdesk Staff and Vendor Management and maintain qualifications with training, communication and performance management. Includes implementing, securing and supporting all user requests.
Implement, coordinate and maintain all aspects of the US based Network. Installing and trouble-shooting software upgrades for all departments. This includes but is not limited to Security, Email, Networking, Databases, Developed Applications, VPN and VoIP.
Coordinate, train, create and maintain training documentation on all Software and Systems currently in production.

Confidential, Deerfield, IL

Consulting Engineer / Trainer

Responsibilities:

Implemented LAN/WAN Solutions for customer networks with Windows Active Directory and associated LAN/WAN components based on industry best practice standards.
Designed, implemented and trained LAN administrators on best practices regarding Antivirus, firewall, IDS, virus removal and daily maintenance of associated software.
Assisted with the implementation of a custom Bio-Terrorism Alerting System for a major Chicagoland area hospital and 8 participating regional hospitals. Assisted with training hospital staff on this system.
Designed, implemented and trained LAN administrators on best practices relating to backup strategies, including document retention, document recovery, backup process and daily maintenance.
Advised and assisted customers on best practices regarding network architecture and topology including software, hardware, telecommunication systems, and the components of associated protocols and standards.
As corporate trainer, trained over 1,000 Customer employees on use of IP Telephony phone systems. In addition, trained Telephony administrators on administration of newly implemented IP Telephony systems.
Designed, implemented and trained LAN administrators on best practices relating to backup strategies, including document retention, document recovery, backup process and daily maintenance.

Confidential, Deerfield, IL

Senior Network Administrator

Responsibilities:

Supported network consisting of over 40+ Windows based servers. Supported user base of over 300+ users.
Designed, implemented and maintained backup strategy for corporate network. This included backup, document retention, and recovery.
Designed and maintained Security, IDS, Antivirus strategy for corporate network. This included expert knowledge of virus removal, both manually and using a variety of tools.
Migrated Windows NT domain to Windows Active Directory Domain for 60+ users. This included restructuring of the domain, protocols, and reallocation of network resources including developing and implementing security strategy as it relates to access, control and privileges.
Maintained and supported Cisco IP Telephony environment.
Possess expert knowledge in setup, installation and hardware of IT equipment including workstations, servers, printers and scanners, as well as all wiring and physical connections required to maintain a LAN/WAN.

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It Manager - Networking And Systems Resume

Rolling Meadows, IL

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