IT Coordinator Resume Washington D.C. - Hire IT People

SUMMARY:

A selfless System administrator seeking a challenging and innovative position in a fast - paced Linux and UNIX platform in which I will be responsible for the Building and Deployment of Operating Systems and Administrating System Users.
IT Coordinator consultant with extensive experience in installation, configuration, upgrade, migration, end user support and problem resolution activities
Experienced working on Windows XP to 7 Migration, Windows 7 to Windows 10 Migration and Windows 7 Deployment Projects
Experienced in providing support to end users on a variety of computer issues by identifying and resolving technical problems
Currently providing support to 2000+ local and remote users, with a wide knowledge of computer operating systems applications and hardware configurations.
Configured MS Outlook and provided e-mail mapping to the MS Exchange Server on PC’s
Effective communicator with ability to explain complex processes in easy-to-understand terms for end users

PROFESSIONAL EXPERIENCE:

Confidential - Washington D.C.

IT Coordinator

Deployment & Upgrades: Actively prepared 100+ machines Laptops/Desktops with standard software along with making sure compliancy is up to date.
Video Conferencing: Setup/Support video conferences of all levels, VCs/WebEx/Skype & PCL
Spring & Annual Meeting VC Support
Troubleshoot O365 issues involving: Outlook, OneDrive, Excel, PowerPoint, Word
Remote into end user’s PC for troubleshooting methods
Provide monitoring assistance through SCCM
Remote Support using GoTo Assist
Provide desktop support to Over 2,000 user Environment
Network and Active Directory Support: Moving Machines and Users to their OUs, unlocking Accounts
Daily IT Responsibilities:
Reconfigure PC’s for users.
Imaging systems using BareMetal or In Place Upgrade
Duplication of hard drives
BSOD repairs
VPN support
Service Now
Remedy 7
Hardware Replacement
Data Remediation
Update BIOS & Firmware drivers.
Configured MS Outlook and provided e-mail mapping to the MS Exchange Server on PC’s.
Downloaded and manually installed all software applications on PC’s.
Performed quality assurance test on machines imaged by other individuals
Projects:
TPM ROCA fix.
Intune Migration Project from MobileIron
Windows OS Upgrade to 1803
PC Refresh (Hoteling)
Windows Hello

Confidential - Beltsville, MD

Systems Administrator

Introducing Solaris 10/11 and Centos 6/7 servers to the network: OS installation and configuration (net installation and jumpstart)
User and Group Administration, Role Base Access Control and ACL.
Hardening, Patching, and upgrades (release), on standalone servers (using single user mode), and on production servers (live upgrade)
Set up, configure and trouble shoot TCP/IP, DHCP, DNS; NFS, CIFS, and Samba servers in a multiplatform LAN
Monitoring and log management on UNIX and Windows servers, including processes, crash and swap management, with password recovery and performance tuning.
Use bash shell scripting to schedule and automate processes including full and incremental backups using tar, CPIO, and UFSDUMP; migrate and enlarge file systems on Solaris 10.
Setup whole root zones/containers on Solaris 10 for application management; migrating zone paths and complete zones to other platforms
Resolving software and hardware issues; setup computers and printers on the network; Hardware and software inventory, and virus protection software installation
Maintaining Local area networks; Monitoring TCP/IP network environment; Experience with Internet technologies including TCP/IP and HTTP

Confidential - College Park, MD

Head Technician

Built & Maintain website with WordPress.
Bi-annually modify existing code.
Worked on Windows 7 to Windows 10 Migration
Install, configure, troubleshoot and maintain customer hardware and software
Troubleshoot Apple & Samsung Devices upon collection for upgrades
Imaging of new systems as well as Re-Imaging and Duplication of Hard drives
Asset inventory, Input Data pertaining to Deployment in Excel Spreadsheet
Migration of old systems to new systems
Actively prepared 100+ PCs for massive Windows 10 deployment project and provided user training to Windows 10 pilot clients as needed.
Troubleshoot some office 365 issues
Image Pc's for Windows 10 Migrations for United States/ Various Countries
Download/Install software manually for networks and servers
Perform quality assurance imaged by other individuals

TECHNICAL SKILLS

Programming Experience: Bash shell language and Web Development.

Teamwork: Well organized with strong problem solving skills, good communication and ability to work on a team or independently

Platforms: Solaris 10 & 11, Centos 6.4 & 7, RHEL 6.4 & 7, VMware ESXI 5.0, Windows Enterprise 2008 & 2012, Windows Operating system 7, 8 & 10

Hardware: Sun Fire V245, V240, V210 ; Dell PowerEdge R930, T330, 2960; HPE ProLiant DL20, BL660c, DL580

Networking: TCP/IP,LAN/WAN, VPN