SUMMARY

32 years of IT Technical experience with a proven track record of success. Technical experience supporting UNIX, Linux operating systems, and hardware platforms. Management of Storage arrays and hardware platforms. Experience supporting MS Windows operating systems and hardware platforms.

TECHNICAL SKILLS

RedHat Linux: Versions 5, 6 and 7.

Solaris: Versions 8, 9, 10, 11.

Sun Microsystems: T5220, T5240, T5420, T5440, E3000, E3500, E4000, E4500, E5000, E5500, E250, E450, V120, V210, V240, V245, V280R, V480, V490, V880, V890, T5 - 4, M4000, M5000, M8000

Microsoft Office suite:

SSH and X-windows Clients:

Desktop PC’s: Compaq, HP, Dell, IBM, NEC, Gateway, Zenith, AST & Panasonic

Notebook / Laptops: Compaq, HP, Dell, Toshiba & NEC

Printers: HP, NEC, Panasonic, Brother & QMS

Tape Libraries: Exabyte, ADIC, Quantum, Sun & Overland

Servers: HP, Compaq & Oracle

Operating Systems: MS-DOS Versions 1.25 through 6.01, Windows 3.0, 3.1, 95, 98, ME, NT 4.0. Workstation, XP, Vista, NT 3.5, NT 4.0, Windows 2000.

PROFESSIONAL EXPERIENCE

Confidential, Baltimore, MD

UNIX Administrator

Responsibilities:

• Performed user administration for over 2000 Solaris SPARC and x86 and IBM Z Linux systems. Supported critical application issues via trouble-shooting bridges with other Functional Areas.
• Checked server health, CPU, memory, and disk utilization metrics.
• Resolved connectivity issues between data centers by adding routes and packet captures.
• Configured additional storage, LDAP clients, setup file systems, installed and configured monitoring agents.
• Configured additional ASM storage for Oracle databases.
• Maintained constantly changing server to application spreadsheets.
• Created server build documents and various procedure documents.
• Migrated SAN storage provisioned to Solaris servers from Hitachi Storage array to EMC Storage array.
• Worked with Ansible tool for automating Solaris and Linux administration tasks.
• Add, delete, and maintain DNS records for UNIX and Linux servers using Infoblox appliance.
• Solaris and Linux patching lead for 2000 Solaris and Linux servers; responsibilities include creating patch schedule.
• Notifying application and development contacts of upcoming patching schedule.
• Performed patching of Solaris 10 servers using Live Upgrade and Solaris 11 servers with package update.
• Resolved post-patching server and zone start-up issues. Patch Linux servers using Red-Hat Satellite server.
• UNIX team representative for the Change Control Board. Reviewed change requests for accuracy, checking implementation and verification plans.
• Noted any scheduling conflicts. Mentored team members for which specific work required approved change requests.
• Trained colleagues in the creating of change requests and service requests. Experience in both Service Now and Remedy applications.
• Responsible for Training new hires.
• Storage Administrator for Sun Storage-Tek 6140 storage array, responsibilities include installation and maintenance of the storage array, creation of volumes, and RAID groups, provision of storage for Solaris servers, assigning hot-spares for RAID groups.
• Resolved several performance issues by reassigning the storage LUN’s from SATA drives to Fiber Channel drives.

Sun Systems Engineer

Confidential, Washington, DC

Responsibilities:

• Install, configure and repair Sun Enterprise servers and SunFire servers - StorEdge storage arrays (A1000, T3, 6120, 3310, 3320) - Storage TEK arrays (6130 and 6140). Worked to replace end of life Sun servers with latest models.
• Configure server parameters in open boot prompt. Install and configure SCSI cards and Fiber Channel adapters.
• Tuned storage arrays to using RAID5, RAID1 and RAID0 configurations to meet business needs. Install and configure Common Array Manager Utility for Storage TEK arrays (setup storage pools and volumes).
• Worked on a project to consolidate Sun, Compaq and HP servers and storage arrays to a central data center utilizing rack mount configurations with installing rack mount kits and rack mounted equipment.
• Checked Sunsolve website for latest infodocs on bug fixes.
• Upgrade server and array firmware. Assist with Solaris administration (driver configuration, Solaris installation, network access configuration, patch and package installations).
• Installed and executed Sun explorer data extraction script to resolve complex problems.
• Worked with Sun engineers to research ghost error messages on Sunfire V480 servers running checkpoint Firewall application (problem resolved with latest patch update).
• Implemented replacement of A1000 storage arrays with 3300 series model for Solaris 10 compatibility.
• Configure Blackbox and Avocent KVM server switches. Upgrade Blackbox KVM firmware to accommodate USB interface.
• Troubleshoot network access problems.
• Run network cabling. Configure 3Com switches and hubs for network access.
• Repair and maintain Quantum, Sun, Exabyte, ADIC and Overland Tape Libraries.
• Provide weekend support and after hours phone coverage.

Netapp Storage Administrator

Responsibilities:

• Perform the Day-to-Day maintenance and operation of the Network Appliance FAS3050, FAS3020 and FAS270 storage systems.
• Monitor disk space utilization. Create aggregates, volumes and qtrees. Verify snapshots and setup snapmirror.
• Work with Systems Administrators and Data Base Administrators on database management.
• Worked with Data Base Administrators to migrate Oracle databases from multiple volumes to single volume configurations.
• Created volumes and exported to serves for NFS mounts. Created CIFS shares for window access.
• Researched requirements and procedures for upgrading Netapp Filers to Date ONTAP version 7.2.4 Implemented upgrade.
• Replaced 66GB hard drives in FAS3050 Filer with 133GB hard drives. Installed DS14 disk shelves. Created user accounts.
• Monitor group and user quotas. Created spreadsheet to track space utilization. Setup snapmirror for data replication to COOP site in Atlanta.

Technician Level III

Responsibilities:

• Install, configure and repair HP and Compaq servers.
• Perform server setup utilizing Smartstart. Provide installation and administration of NT 4.0 and Windows 2000. Designed and implemented hardware and software RAID5, RAID1 and RAID0 configurations.
• Trouble shoot network access problems. Run network cabling. Create boot disks for network access in order to provide NT installations over the network.
• Install and configure Insight Manager Utility. Provide weekend support and after hours phone coverage.
• Work on Help Desk supporting over 3,000 users. Install, configure and repair desktop PC’s, laptops, notebooks, printers, scanners and peripherals.
• Installed and provided administration of Windows 95 and NT workstation. Migrate user data during OS installations utilizing windows share repository.
• Troubleshoot windows startup problems after data migration. Install and configure legacy devices (modems, zip drives, qic tape drives and sound cards).
• Resolved network issues (IP address conflicts, connectivity and NIC driver problems). Work on midsized team to convert the BLS cabling from COAX to UTP.
• Log help desk resolutions using Remedy software. Provide weekend support and after hours phone coverage.

Confidential, Jessup, MD

Field Service Technician

Responsibilities:

• Assigned technical staff and provided call tracking of service contracts for the Department of Defense, Ballistic Missile Defense Organization, US Naval Academy, Fort Meade and PM Soldier.
• Installed, repaired and maintained PC’s, file servers, peripherals, terminals and printers (field service and in-house).
• Performed hardware and software installations at client sites and in-house.
• Assembled, tested and repaired PC XT, 286, 386, 486 and Pentium computers.
• Maintained spare parts inventory. Performed administration of office Novell LAN.