SUMMARY

A leader with years of successful grassroots management of multi - stream financial and IT projects in a variety of corporate cultures and lines of business. Repeated accomplishments planning, organizing, and leading projects across multiple teams and business units, managing resources, schedules, and financials while adhering to SDLC control guidelines throughout full systems development life cycle. Expertise in software systems implementation, end-user training, call center support, and documentation. Adept at uncovering needs, identifying and leading innovative solutions, and managing multimillion-dollar budgets. Critical thinker, continuous improvement, developing creative solutions without losing focus of organizational, time management and scheduling priorities.

AREAS OF EXPERTISE

• PMO Management
• Regulatory Compliance/ Governance
• Project/Program Portfolio Management
• Cloud Computing
• Inventory Management
• Agile/LEAN Methodologies
• Systems Implementation
• Business Process Improvement/business requirements
• Software Development Life Cycle (SDLC)
• Quality Assurance

TECHNICAL SKILLS

Hardware: Private and mid-sized systems, including LAN/WAN servers (ALPHA, IBM, Compaq, Pentium, Pentium 4, Zeon, Multi-Core, AMD, Blade, Cyrix, AS400). Routers, Brouters, Firewalls, Hubs, Switches, Bridges, BigIP, load balancers, cable media, networking hardware, Bay, Cisco, Nortel, Cabletron, SAN/NAS storage

Software: Microsoft Office 95-2016+, Office 365, Active Directory, Visio, Microsoft Project Server EPM 2016 (WSS 3.0, MOSS), SharePoint, Publisher, BackOffice, SMS, IIS, Exchange, Proxy, SNA, Tivoli, EMS, NAV, Net-SNMP, TSM, SMS, Formula. Access, SQL, DB2, Oracle Web development tools.

Graphics programs: Adobe, Corel

AntiVirus programs: McAfee, Norton, Microsoft Essentials

Data transfer: FTP and others Lotus 123, Notes, AmiPro, Approach WordPerfect: Chameleon, OnNet32, WinFrame, Group Wise NTVT, Rumba, Remedy, Clarity, AR Notifier, Vantive, McAfee Help Desk, TSD, ZAC Accounting Software: NetView, Maxum, Cisco Works & Secure, StrataView, Nortel Passport, Cognos, Peregrin, Best One, custom applications

Operating Systems: Windows 3.xx, 95/98, NT 3.51, NT 4, Windows Advanced Server Enterprise 2000, 03, 08, 12,16, Windows 2000, XP, Vista, 7, 8.1, 10, DOS, Novell 3.XX, 4.XX. UNIX/Linux

Languages: Visual Basic,.Net Database scripting, DOS, Macros, VBA, ASP, HTML, Java, Active X, CGI, Perl Familiar with C++, UML, XML, Web Master

PROFESSIONAL EXPERIENCE

Confidential, Dallas, TX

Delivery Manager

Responsibilities:

• presentWe are partnered with leading player in cloud and data center solutions like EMC, NetApp, Hitachi, VMware and other renowned companies and provide those Cloud Services, Data Center & Cloud Migration, Infrastructure Assessment and Resource Management.
• Establishing new Project Management Workflow, Governance, Process improvement, Standards, with consistent repeatability, SOW, Pre-sales, focused on the operations side. Helping on Data Migration projects, P2V, P2C, V2C, C2C, V2V, Block Migration, NAS Migration, Workload migration, Migration to Micro Services. To help guide the company to greater success.

Confidential, Caddo Mills, TX

Service Delivery Manager (Project Manager)

Responsibilities:

• Establish processes to provide consistently high levels of customer service cost-effectively, maintaining 50-55% profit margins.
• Evaluate customer experience, assessing customer feedback and adding additional services as needed.
• Assisted and managed the design, develop, and deliver infrastructure for VDI, VPC, DR, S2S VPN, VoIP, document management, Service Center, some Azure, and cloud-based solutions to clients.

Confidential, Dallas, TX

Project Management Consulting

Responsibilities:

• HP: Implemented Microsoft Project IMS, managing global infrastructure for LAN implementation with HP and American Airlines.
• Managed and coordinated resource limitations, scope creep, complicated configurations, process improvement, and constraints.
• HP: Led migration of client data to the newly developed software platform for global access, providing greater control and functionality for clients while reducing the number of systems.
• HP: Implemented a new product offering for Go to Market (GTM) processes, restructuring methodologies, and applications to streamline operations; reduced process time from an average of 44 weeks to 22.
• GameStop: Played a key role in establishing relatively new PMO, using Agile methodologies to develop tools and e-commerce new web interface supporting POS verification and re-manufacturing of resale products.
• Children's Medical Center: Integrated implementation of an extensive suite of Tivoli products ahead of schedule and under budget, obtaining and surpassing all levels of medical compliance requirements.
• Federal Reserve Bank: Identified sizing needs and requirements to build out the implementation of SharePoint Project Server 2010 for a national rollout to 12 Federal Reserve regions.
• Microsoft: Managed change management process, driving and performing process document changes; created content and managed Project Server 2010 and SharePoint 2010 sites.
• Greyhound: Directed implementation of Microsoft Project Server 2007 EPM for PMO in Dallas, saving $70k in operating costs.
• Boeing: Oversaw two regions and IR&D, MS Project IMS at Boeing for Airport Security Program, managing $3.4b in revenue; developed, managed, and maintained ad-hoc reporting database tool for President of United States.

Confidential, Dallas, TX

Assistant Vice President, Sr. Project Manager

Responsibilities:

• Supported multiple financial applications and the infrastructure environment they ran on. Set up Microsoft Project Server EPM with Windows, SharePoint Server Portal, MOSS; managed enterprise-wide training rollout.
• Oversaw more than 450 server decommissioning efforts for WSS WHEM Decommissioning Team, saving approximately $2.2m in recurring monthly expenses.
• Drove migrations from legacy systems, moving data center servers to VMware virtual environment and ITIL methodologies, with SAN/NAS storage.
• Delivered Tivoli ESM Installation Project for more than 200 database servers.

Confidential, Richardson, TX

Business Financial Analyst/Project Manager

Responsibilities:

• Managed cost, schedules, planning, financial controls, and FAR requirements for multiple EDS/ETD Deployment, Homeland Security & Services projects.

Confidential, Dallas, TX

Quality Assurance Specialist

Responsibilities:

• Led automation of reconciliation of stock trade position changes and cash settlement, cost, and financial controls.

Confidential, Dallas, TX

Systems Engineer

Responsibilities:

• Oversaw critical group migrations to Network Operations infrastructure, facilitating processes through problem management, root cause analysis, continuing problem resolution, and significant outage post-mortems.