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Technical Engineer Windows Operations Resume

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Blaine, MN

SUMMARY:

  • Engineering solutions for technical challenges since 2009. I discovered my love for software development during my time as an IT Systems Engineer, when it became clear that the more architectural aspects of technology were the strengths I wanted to develop the most. Taking ideas and turning them into functional, elegant applications is my mission.

PROFESSIONAL EXPERIENCE:

Technical Engineer Windows Operations

Confidential

  • Assists vendors and internal departments with Windows server hosted service migrations and upgrades
  • Ensures security policy compliance for the Windows environment by performing Operating System patching and application modernizations
  • Maintains infrastructure equipment inventory and manages hardware life - cycle
  • Performs data center management, including cable organization and hardware installation
  • Provides troubleshooting and advanced analysis of requests within the Windows R2 environment

Windows Systems Administrator

Confidential, LA

  • Architects and manages the Active Directory environment for a multi-site hierarchy
  • Assists in the architectural development and deployment of new installations and solutions in an ever-expanding VMware environment within a continuous improvement organization
  • Automates administrative tasks in AD, Office 365, Exchange Online and VMware with the use of PowerShell and PowerCLI
  • Designs and implements software deployments, updates, OSD and systems management solutions with the use of SCCM
  • Develops, installs, recommends purchases, implementations and configuration of Microsoft technologies and Infrastructure systems
  • Oversees the administration and operation of the physical server, telephony, networking and storage infrastructure, in data centers and offices geographically located around the country
  • Researches, evaluates and recommends new technologies to meet business requirements and contributes to long-range planning for systems evolution
  • Supports, upgrades and maintains media and broadcast related Microsoft servers and applications that are critical to the operation of the Confidential automation and play to air systems in a 24x7x365 environment

SIS Systems Administrator

Confidential, Blaine, MN

  • Assists with the testing and deployment of internal operations tools; contributes to increased customer service and efficient product delivery
  • Configures and installs a customer-purchased web application, and dependent software, to remote-access servers and maintains the internal system requirements for continued software delivery and use at the largest American-owned Student Information System provider
  • Executes timely XML code changes and Apache Tomcat upgrades to ensure continued functionality of the web application during a continuous product development cycle
  • Manages client database backup tasks through use of an internally-built tool; processes requested database restores and ensures the availability of client data
  • P TECHNICAL SKILLS JavaScript/ES6 jQuery/AJAX MongoDB Express.js AngularJS Node.js HTML CSS RESTful APIs Git/GitHub AWS Storage (S3, Glacier) Template Engines PostgreSQL Ruby on Rails PowerShell App-V Enterprise Microsoft Technologies VMware Windows Server 2000­2012 R2 Azure AD erforms SQL server database management, including any necessary script modification and execution

IT Systems Specialist

Confidential

  • Assisted with the assignment and upkeep of user security rights and mailing distribution groups in Active Directory
  • Configured communications equipment and user/device profiles in the software-based call­processing system utilized by the company (Cisco Unified CM)
  • Identified and repaired network-related issues using a network access control appliance
  • Performed installation, configuration, and maintenance of various hardware and software on both user workstations and data center servers
  • Planned, designed, built, tested and deployed SCCM 2012 infrastructure corporate-wide; created and deployed software packages, SCEP definitions, and Windows updates
  • Provided both live and remote-access technical support; repaired and maintained the software, hardware and network infrastructure used by the company's 400+ employees
  • Served as the Help Desk team lead and managed the issue queue in the IT case system (JIRA)

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