SUMMARY:

• Flexible and analytical Systems Administrator & Server Associate with expertise in VMware (VCP), Windows Administration and implementing solutions and automation.
• Excellent problem solver with troubleshooting skills while communicate effectively to support teams and management.
• Adaptable, Adhere to Company Standards, Financial Information Security Awareness, Change Management Process.
• VCP 3 and VCP 4 (VMWare Certified Professional)
• ITIL Certified 3.1
• CompTIA A + & CompTIA Network + Certified
• CCNA (Cisco Certified Network Associate) pursuing 2019

TECHNICAL SKILLS:

Operating Systems: Windows 7, 8.1, 10; Windows Server 2008 R2, Server 2012 R2, Server 2016 R2

Tools: MS Office 2016 Pro Plus (Word, Excel, PowerPoint, Access, Outlook), Active Directory, VMware ESX/ESXi 6.x, Hosts and VMs, VMware vSphere 6.0, VDI Horizon View 6, Windows PowerShell, Microsoft System Center Configuration Manager (SCCM), MDT, MDM Migration Tool, VUM, MS SQL, Office 365, PowerShell, Knowledge of Cloud Technologies (MS Azure, AWS), ServiceNow, Avocent DSView, TeamViewer, LogMeIn, DameWare, DRAC, ILO

Hardware: Wintel Servers, Motherboards, Processors, Cisco Routers, Switches, Wireless Access Points

Network Protocols: Ping, Ipconfig, IP Addressing and Subnetting, Active Directory, DHCP, DNS, FTP, SSL, TCP/IP, VPN, OSI, IPV4, IPV6, HTTP, SMTP, Knowledge of LAN & WAN, Ethernet, Coaxial, Fiber Optic, RIP, IGRP, EIGRP, OSPF, VLAN

Communication Skills Installation | Configuration | Testing / Troubleshooting | Manage / Maintain Workstation Hardware and Software| Perform Routine Server Performance, Backups | Disaster Recovery | Create / Edit Users Scripts | Identify Network Issues| Root Cause Analysis | Change, Incident, Release and Configuration Management | Enterprise | Deployment | Hardening / Patching| Web | Database | Change Management and Business Continuity | Vendor Service Coordination | Manage / Maintain Accurate Data / Documentation | Excellent Verbal and Written

EXPERIENCE

IT Infrastructure Support Engineer (Contractor)

Confidential, new York, NY

Responsibilities:

• VMware 6, 7, VUM Updates, vCenter, vSphere, vRealize Administration and Hyper - V Hypervisors, Cisco UCS Blade and
• IBM Blade Server Technology, Windows Clustering and Windows Server Operating System Administration, Migration to Windows Server 2016, Server Post Builds, IRIS Software, Server Portal, Computer Custom Control, HP Service
• Manager v9.3, MS Azure
• NetBackup, vMotion, Server Builds, Server Retirement, Powershell, Windows Patching, Clustering, NTFS/Share
• Permissions, FTP, and File Copy
• Coordinate SOX Audit Compliance with Price Waterhouse Cooper Accounting Firm

Systems Engineer / IT Support (Contractor)

Confidential, South Plainfield, NJ

Responsibilities:

• Support the LAN/WAN hardware, software, maintenance and advancement of the organization's network technologies; routing and switching equipment, Remote Access Sservices; and perimeter network security services.
• Windows Server Administration of Active Directory, DNS, DHCP, Deploy Monthly Microsoft Security Patches on Windows Servers, Installing, Configuring and Supporting, Wintel Infrastructure, Windows 2008 R2, 2012 R2, 2016 R2
• Manage upgrades and rollouts to software and evaluates hardware and software, including peripheral, output, and related equipment. Interface with various vendors / clients.

Systems Engineer (Contractor)/ Business Information Systems

Confidential, Jersey City , NJ

Responsibilities:

• Collaborated in a team of five in the installing, configuring, and supporting, Wintel Infrastructure, Windows 2000, Server 2003, 2008 R2, 2012 R2, 2016 R2,
• VMware Administration Maintain ESXi Hosts, Windows VMs Operating on a VMware vSphere 6.X, pre-build tasks, build servers and VM guests, post installs and configuration tasks, application installs, support issues, IBM Flex and Lenovo Firmware Upgrade Provide, 1st, 2nd, 3rd Level Support in Production Environment
• Implemented Performance | Monitoring Tools ProcExplorer, WinDBG, Process Monitor, WireShark
• Perform System Upgrades including VMware ESXi Hosts and VMs, Upgrade VMware Tools, Hardware, Firmware
• Deploy Monthly Microsoft Security Patches on Windows VM Servers. Deployment of Office 365 Pro Plus
• SCCM Deployment of Operating System and Updates to Windows Desktops.
• Hardware Troubleshooting and Operating System Monitoring, Root Cause Analysis, Interface with various Vendors / Service Coordination, Manage Business Continuity Program including Disaster Recovery
• SQL Server - Performed SQL Queries for Reporting, Add Permissions
• Supported Microsoft Hyper-V / Azure Cloud Operations Build Environment
• Performed PowerShell and Visual Basic scripting to automate administration and configuration, Support of Tivoli Storage Manager (TSM) backup solution, BSA - Blade Logic Server Automation, and Symantec Endpoint Protection (EPP) anti-virus solution, Hardware and Support on IBM Series / Pure Flex Connect Systems, Lenovo, HP Proliant, Support of VDI Infrastructure, Sarbanes-Oxley Compliance, CyberArk. Strict adherence of ServiceNow Protocol in Incident, Change and Problem Management Process, Adhere to Financial Information Security Awareness.

Systems / Desktop Engineer

Confidential, New York, NY

Responsibilities:

• Oversaw and managed various project implementations, coordinated with Infrastructure Service Delivery Team and new technology implementations. Financial Software Configuration of Thomson 1 Banker, Confidential Eikon
• Deploy power shell scripts in Active Directory Domains, Windows Server Administration of Active Directory, DNS, SMB, NTLM, SSL, FTP, Group Policy, Domains, Permissions, Kerberos, Global Catalog, WINS, DHCP, Client. Support Microsoft Clustering Technologies,
• Supported (tested, configured and maintained) large environment more than 16000 servers, provide on-call, and coordinated with other IT teams to facilitate timely issue resolution work with project engineering teams.
• Monitored virtual machines and virtual appliances implement VMware vSphere, HA and FT, physical to virtual migrations (P2V) using vCenter Converter and Plate Spin, security, monitoring tools, capacity planning and creation of VMware policies and procedures.
• Coordinated yearly Sarbanes-Oxley Compliance Audit requirements with PWC Auditors.
• Implemented Performance | Monitoring Tools Perfstat, NAGIOS, SiteScope, Splunk, Deploy and managed the monthly deployment of critical MS Patches using IBM/Tivoli BigFix BES Console.
• Prior work history with CompUSA as a PC / Wireless Technician and with RentFusion as a Computer / Network Technician where provided desktop and network support.