SUMMARY

• Effective Leadership - Software Development and Hosting Teams.
• Management of Rapid Change - Especially in entrepreneurial settings.
• Frequent member of diligence teams for Partnership and M&A.
• Deep History in SaaS and eCommerce.
• IT Program, Project and Portfolio Management.
• IT Strategy - Integration, Commerce, Security, BI, Data Governance.
• Business analysis, process improvement and technology solutions ( Confidential Green Belt).
• Full life cycle management (SDLC), best practices, methodologies, compliance (ISO, PCI).
• Broad exposure to different industries (retail, marketing, banking, healthcare, benefits, events).
• Successful as both a consultant and as corporate management.
• Past experience as an architect, business analyst, developer, sales engineer, project manager, director.

PROFESSIONAL EXPERIENCE

Director of Systems and Software Development

Confidential, Lisle, Illinois

Responsibilities:

• Refactor and modernize existing flagship application.
• Add a SaaS Reporting and BI capability to the platform and operation.
• Add Marketing Automation capability to the platform and operation.
• Revamp an underperforming business unit and prepare it for sale.

Director of Software Development

Confidential, Itasca, Illinois

Responsibilities:

• 3x growth of team over 3 years. Leader for 18 direct reports - most are senior level java engineers expert in core class libraries, hibernate and concurrency.
• Met aggressive schedule for monthly product releases with less than 2% warranty cost.
• Created formal triage and escalation process for product support and implementation teams.
• Introduced QA and Project Manager roles where none had previously existed.
• Saved a failing BI initiative and released reporting suite to users (recognized by Gartner as a differentiator).
• Represented the product in successful PCI and ISO 27001 compliance audit cycles.
• Coordinated multiple integration projects with parallel service groups at AXP after purchase.
• Led scalability and performance initiatives essential to rapid company growth.
• Scaled the platform to process about 30 million records per day at peak with extreme low-latency expectations.

Enterprise IT Program Manager

Confidential, Chicago, Illinois

Responsibilities:

• Increased capacity
• Created geographically redundant disaster recovery site
• Improved contract terms and per unit costs

Director of Application Development

Confidential,LaGrange, Illinois

Responsibilities:

• Implemented and enforced agile-based SDLC.
• Six new hires incorporated into team in two years.
• Managed the project portfolio for all application and infrastructure modifications.
• Managed Break/Fix situations including communication to field teams.
• Led infrastructure improvement projects to bring data integrity, redundancy, scalability and near Confidential reliability  - login tests 5.68 sigma).
• Facilitated meetings to resolve conflicts between stakeholders.
• Created triage and escalation system for support team.
• Provided sales support in the role of a sales engineer in meetings with perspective customers.
• Represented Confidential ’s interests in evaluation and negotiation with vendors.
• Led projects to introduce SAML-based SSO, service architecture and integrations for university registrar systems (Banner, Datatel, etc.)
• Addressed customers at annual trade conferences.

Sr. Project Manager - Software Development

Confidential, Chicago, Illinois

Responsibilities:

• Led Identity Management initiative including product eval, business case, securing funding, vendor negotiation, stakeholder communication, project plan for Confidential and Terminix.
• Result was improved SOX compliance and significant operational savings (18 month ROI).
• Project dependent on participation from HR and field management with willingness to re-design business processes.
• Led Enterprise Portal vendor selection, sold the business case and secured funding.
• Led team developing call center software integrated with Cisco IP telephony.
• Led initiatives to expose e-commerce back-end as SOA with Web Service and XML interfaces.
• In all, more than 40 projects completed over 5 years.

Manager - Client Technologies

Confidential, Chicago, Illinois

Responsibilities:

• Healthcare exchange built on Ariba MarketSuite. Full customization leveraged both Ariba and
• Weblogic API, integration with Docushare and MapInfo geocoding. Java on Solaris and Oracle.
• Team was 11 developers with budget of approx. 2.4 MM.
• Agribusiness exchange built on Moai LiveExchange.
• Again, full customization leveraged both Moai and Weblogic API.
• Team was 8 developers with 6 week development window.
• Finished on time and 150k under 1.8MM budget.
• Also involved in several smaller projects including IBM WebSphere Platform.
• Administrative/guidance responsibility for sixteen consultants.
• Member of the Chicago office practice management team.

Project Manager

Confidential, Barrington, Illinois

Responsibilities:

• ARC is a nationwide staffing agency specializing in IT and call center resources.
• Accepted short-term contract as 1099 to complete redesign and construction of commission payment system.
• We employed three developers through monthly release schedule dove-tailed with a separate Peoplesoft implementation.
• Left at project completion.

Sr. Consultant - Chicago iNet Practice

Confidential, New York, New York

Responsibilities:

• ACI is a professional services and IT consulting company.
• Redesign and code tool used by 5000 person sales team of large chemical company.
• System prototype delivered dynamically translated into French, Danish, and Russian.
• Design was product of JAD process I organized and facilitated.
• Led project turnaround for large airline.
• The technology was JSP and oracle with some tie to legacy mainframe.
• Product delivered on time and accepted as satisfactory.

Mgr of Intranet Application Dev, Software Dev Dept.

Confidential, Evanston, Illinois

Responsibilities:

• Mail to Exchange/Outlook conversion.
• Designed and coded company intranet.
• Design and construction of several applications including; OLAP system using VB, Red Brick and SQL Server; object model as infrastructure for future development projects; Sachs Market Maker v1.5.
• Responsible for coordination of concurrent development projects.
• Past Product Manager for The Market Planner ® for Windows versions 2.10 through 2.40.