PROFILE:

• Technically savvy and a quick study in emerging technology, able to quickly assess and utilize the appropriate response to meet the specific needs of the technical requirement at hand.
• A welcome addition to any team, ready, willing and able to function in any role necessary to insure project success and on time project delivery.
• Highly focused on organizational missions while positively impacting bottom line and group performance.
• Professional with technical experience, possessing an extensive knowledge of the processes, procedures and policies necessary to consistently produce a superior product and service.
• Professional with a proven record as a valued contributor to diverse technology teams, with a history of developing and supporting successful projects and solutions on a wide range of applications and technologies.
• A top team member and Individual producer skilled in developing exceptional client relationships through attention to detail, subject matter expertise, personal commitment and technical knowledge.

CORE COMPETENCIES:

• Microsoft Exchange Server 2003/2008/2012 NIPR SIPR CX - i HyperTerminal GO81 WINMASS
• Performance Optimization Process Improvement Exchange Management IT Strategic Plans
• Microsoft Office Suite Visio Project ESS AFEMS Standard Base Supply System
• Installation Training Hardware Software Peripherals Networked Systems
• Cisco Catalyst Series Switches TCP/IP VLAN BGP OSPF EIGRP NAT
• LAN/WAN Connectivity Design and Implementation Unix Linux
• Infrastructure Development Client Collaboration
• Remedy Telnet Putty Solarwinds
• VSAT Mac Filtering VTC

EXPERIENCE:

Confidential, Somerset, NJ

System Administrator

Responsibilities:

• Dedicated to providing mission-effective, efficient information technology capabilities.
• Maintained high quality services and customer support to meet the required services and interfaced professionally with government personnel at all levels of command.
• Provided UL/UC2 Ops Life Cycle Maintenance and Logistics Support from initial arrival at the unit through end-of-life disposition.
• Conduct and maintain site equipment inventory of all supported UL/UC2 Ops assets.
• Perform preventative maintenance in accordance with (IAW) Original Equipment recommendations (OEM).
• Administer Windows servers & workstations at the operating system and application level for UL/UC2 Ops.

Confidential, Fort Belvoir, VA

Field Engineer

Responsibilities:

• Provide high-level technical support to field engineers, technicians, and military personnel in relation to the Improved Sensor Integration (ISI) system.
• Also collaborated with other team members to complete daily and monthly projects on time; achieving high degrees of customer satisfaction.
• Implement troubleshooting and repair procedures to SIPR/CX-I network domains for ISI system issues.
• Conduct technical analysis of system implementations, wiring modifications, and enhancements to Cisco Catalyst Series Switches and 2800 Series Integrated Routers.
• Accomplished port-security management of Confidential network switches using raw TCP client putty.
• Develop network solutions for MAC filtering problems of moderate to complex issues; conducted DHCP management of switching scopes and MAC filtering through the use of MMC.

Confidential, Duluth, GA

Field Support Engineer

Responsibilities:

• Operate, maintain, and troubleshoot Tandberg VTC suites while upholding COMSEC policies and procedures.
• Coordinate video teleconference and secure video teleconference customer support for planning, promoting, and conducting business meetings, conferences, presentations, and education/training sessions.
• Monitored equipment performance and troubleshooting operational issues including loss of audio/video transmission and all equipment malfunctions within the facility.
• Administered active directory services, managing multiple device and user accounts.
• Recognized for outstanding audio and video support to the Regional South West Commanding General’s team.
• Researched military network framework using Solarwind applications.

Confidential, Princeton, NJ

Field Applications Engineer

Responsibilities:

• Provided SME support to the Confidential BETSS-C program at OEF regarding Confidential products.
• Conducted technical training to civilian and military personnel on a number of Confidential products including the proprietary Terrasight software, Netgear GS724 and FVX538 routers, CISCO 2921 (ISR) router, SeaLevel, Versitron, and MOXA switches.
• Provided instruction on the installation of PC and audio devices and software, video decoders and encoders, MPEG-2 encoders, GPS products, various satellite and terrestrial set top box device sets.
• Point to Point and multi-point RF dissemination networks.

Confidential, Huntsville, AL

Responsibilities:

• Primary responsibilities included microwave linking, sensor installation, alignment, integration, and operation.
• This also included equipment troubleshooting and repair for a wide range of highly specialized equipment.
• Oversaw long range electro-optical, thermal and infrared imaging systems capabilities, installation, maintenance and applications. Implemented, installed, and aligned numerous security camera and Force Protection systems, Fixed Closed Circuit, Pan Tilt Zoom camera systems, commercial and Confidential systems.
• Random Array of Independent Drive (RAID), partitioning, volume control and networking

Confidential, Red Bank, NJ

New Equipment Training Officer

Responsibilities:

• Provide training for teams operating outside of the green zone in Iraq, operate as a senior instructor and conduct minor repair of RAID aerostat and tower systems.
• Provide classroom instruction and hands on instruction to soldiers and civilians in groups of six to thirty.