EMPLOYMENT HISTORY:

Sr. DevOps Engineer

Confidential, Baltimore, MD

Responsibilities:

• Administer, manage, and support Development operations and infrastructures running Linux and Windows environments for several programs for the Confidential & Confidential .
• GNU/Linux, Microsoft Windows, SharePoint, SQL, and Access & Excel (business processes & apps)
• IBM WebSphere Application Server, MQ, and IIB (MQ Broker)
• GITLab, Jenkins, Target Progress (Agile), HP BSM & HPD, TIBCO, Citrix Zen
• Developed company - wide On/Off Boarding & System Credentialing Database System
• Designed new SharePoint Sites for business units; participated in company’s SharePoint Re-org Project
• Trained System Administrators in SharePoint fundamentals; presented SharePoint classes to new-hires
• Developed BASH scripts for DBAs and WebSphere Admins

Systems Administrator/Analyst

Confidential, Baltimore, MI

Responsibilities:

• Red Hat Linux, Microsoft Windows, SharePoint, SQL, VMware vSphere ESXi, vCenter, Hyper-V, NetBackup
• IBM WebSphere - Application Server, WAS Portal, Oracle 11gr2 & 12c, Informatica, MicroStrategy
• Network infrastructure - Cisco, Brocade, Juniper, DNS, DHCP, TCP/IP, VPN & Remote Access,
• Tenable, Nessus, MacAfee, hardening, intruder detection, anti-virus/malware - system and network security
• Asset Management - h/w and s/w configuration & acquisition, inventory, assignment, disposition, and licensing
• Release Management, Sterling Gentran Portal, and Electronic File Transfer (EFT) processes.
• Data and system backups, disaster recovery/business continuity
• Implemented CIS, NIST, SCAP configuration guidelines; successfully passed Federal IT security audits
• Designed comprehensive Asset Management & Procurement process; developed Asset Management database
• Drafted annual IT materials plan for annual Program budget

Systems Administrator/Analyst

Confidential, Baltimore, MD

Responsibilities:

• Administered and maintained Development operations and infrastructures running Solaris (Unix) and Windows environments for the for the Social Security Administration (SSA) DSEL development lab. Support included:
• Solaris 8, 9, & 10 and Windows administration - access, hardening, security, application configuration and support
• IBM WebSphere WAS, MQ, and IHS administration & support - JVMs, deployments, message routing
• Oracle & SQL database support; Sun SPARC, Dell & HP Intel, Cisco, and related hardware and network support
• User Access-Control maintained using Computer Associates (CA) eTrust SEOS Access/Security software.
• Generated certificates and configured SSL for secure Java application communications in WAS and MQ
• Configured IPv6 network between Windows and UNIX environments; researched IPv6 DHCP/DNS solutions
• Served as the Confidential Work Order Manager, composing and submitting customer deliverables

Confidential, Baltimore, MD

IT Systems Specialist

Responsibilities:

• Managed and supported environments, infrastructures, and applications deployed over Windows Active Directory (AD) network for a medical radiological imaging company. Support included:
• Windows 2003 Server, AD, User/Group Security, DNS, DHCP, TCP/IP, VPN & Remote Access
• Microsoft Exchange, SQL Server, MacAfee Orchestrator, Veritas NetBackup; Citrix
• Dell and HP servers; Cisco and Linksys networking
• Monitored Windows, Novell, and Unix environments with HP OpenView and similar infrastructure tools.
• Distributed critical security updates and performed regular client-server patching via MacAfee Orchestrator
• Composed and submitted several recommendation to improve network and infrastructure performance

IT Operations Manager

Confidential, Westminster, MD

Responsibilities:

• Managed IT Department. supporting environments, infrastructures, and applications deployed over a Windows, Novell, and AIX UNIX for Confidential.
• Daily operational management and administration of hospital’s 24/7/365 20-member IT department
• Windows Active Directory, Novell Netware, and UNIX AIX servers and networks; DNS, DHCP, TCP/IP
• Symantec anti-virus/malware, Websense internet security, disaster recovery/business continuity planning
• Saved the hospital $70,000 in 2005 by eliminating unnecessary licensing and revising vendor support contracts
• Managed hospital’s HIT projects; ensured tasks met project schedules; maintained HIPPA compliance.
• Trained techs and administrators in Active Directory, SQL, and IT security concepts and fundamentals

System Administrator

Confidential, Towson, MD

Responsibilities:

• Administered and maintained environments and applications for Windows business operations for clients of Continental, an systems integrations firm.
• Microsoft Windows 2003 and Windows SBS (Small Business Server)
• Microsoft Exchange & Outlook, DNS, DHCP, TCP/IP, Symantec Antivirus, Backup Exec, patch management
• Travel averaged 90% throughout Maryland and adjacent Mid-Atlantic states.
• Increased client satisfaction and confidence, employing established customer service skills and experience

Manager, Information Technologies

Confidential, Baltimore, MD

Responsibilities:

• Managed IT Department supporting environments, infrastructures, and applications deployed over a Windows, IBM AS-400, and Confidential mainframe for state’s operating unit of Charmer-Sunbelt, a national beverage distribution company. Support included:
• Daily operational management and administration of company IT department and operations
• Windows, Microsoft SQL, Exchange; IBM-AS-400 Warehouse Mgt System; mainframe; DNS, DHCP, TCP/IP
• Mainframe-based McKesson product management, procurement, and sales application
• Electronic Data Interchange/Electronic File Transfer (EDI/EFT)
• Symantec anti-virus/malware, Websense internet security, disaster recovery/business continuity planning Accomplishments:
• Established and staffed company's formal IT Department.
• Designed and implemented company web site and Supplier extranet to access to sales database and reports.
• Implemented an electronic reporting system and reduced print costs by 80% (roughly $78,000/year)
• Maryland liaison to Corporate IT division; founding member of corporate IT Research & Standards Committee

Confidential, Hunt Valley, MD

Systems Engineer & Database Administrator

Responsibilities:

• Windows NT and 2000 Active Directory (AD) network, storage, communication, security, and backup
• Managed DHCP, DNS, WINS, VPN/remote access; maintained physical network (switches, routers, T1s)
• Microsoft SQL, Epicor Clientele CRM software; Lucent & Mitel phone systems, Sonitrol Access Control
• Deployed Windows domain-based AD network and security, managed users, migrated Netware to Windows
• Built and established the company’s Internet and E-mail systems and services via WinGate/MDaemon s/w
• Built and configured company’s Epicor CRM system with SQL server backend

Systems & Database Administrator

Confidential, Owings Mills, MD

Responsibilities:

• Administered and managed Sales operations running on Windows environments, supporting a sales force database application for Confidential, a national post-hospital care and home-care provider. Support included:
• Windows server and desktop operating support; dial-up remote access; system patching/updates
• Microsoft SQL server, Crystal Reports, Microsoft Access, Excel, Word, Outlook, Gold Mine
• Enhanced databases schemas; implemented database constraints to maintain data integrity & standardization
• Developed custom queries & reports, and generated lesson plans; trained staff on sales database operations
• Traveled 33% leading training classes and troubleshooting local facility hardware and software issues

Records Management System Administrator

Confidential, Columbia, MD

Responsibilities:

• Administered and managed business and application environments and infrastructures, running on Windows, Novell, and IBM mainframe environments, for the Confidential Fire Department.
• Windows and Novell Netware network and servers; Windows desktops; 3270 mainframe terminals
• Mainframe-based Fire and EMS Database Incident and Records Management System (Tiburon)
• VTAM, VSAM, SNA gateways, DNS, DHCP, IPX/SPX, and TCP/IP; Norton Antivirus, Seagate Backup Exec
• Responsible for department HQ and fire station daily IT operations, database management, and end-user training
• Managed and configured 3270 emulation products on Windows and Novell workstations.
• Configured SDLC SNA gateways between FD Novell LAN and IBM mainframe
• Developed system documentation, user guides, lesson plans; led all formal incident and database training classes

Systems Administrator

Confidential, White Oak, MD & Crystal City, VA

Responsibilities:

• MS-DOS PC workstations, Sun Microsystem workstations, modems, printers, plotters,
• DOD workstation Access-Control software (WatchDog); FullBack and FastBack data backup & recovery apps
• Administered DOD-workstation Security Software.
• Developed department’s hardware & software Inventory and Asset Management System database application.
• Composed internal Navy procurement documents (Naval ASDP, MENS, & AIS) & program System Admin guide
• Drafted purchasing justifications and request for proposals (RFPs) for the department’s Sun upgrade.