Unix / Linux Support Engineer Resume

SUMMARY

To develop my skills, knowledge and creativity from a position in the IT area that allows me to learn new things through challenges and troubleshooting, always adding value to operations using my experience in the area helping to improve/automate processes.

TECHNICAL SKILLS

System Administration (Solaris / Linux)
Bash scripting
Patch management
Vulnerability remediation
HP Server Automation Client
Veritas Cluster Server
Zones/LDOMs Virtualization
Service Now
Python
HP uCMDB
Java, C, C++, Objective C
Web (PHP, HTML, CSS)
Project Management
ITIL Process

PROFESSIONAL EXPERIENCE

Unix / Linux Support Engineer

Confidential

Responsibilities:

Patch management and vulnerability remediation for Unix and Linux systems performing tasks as System administrator.
Shell scripting to automate pre & post checks during the patching activities.
Coordinate different process improvement efforts for a better efficiency in our process decreasing human error, time to patch servers and providing a better service to our client.
Manage all the patching pre - work activities for Solaris servers before maintenance windows (Run scripts, troubleshoot, fix issues, ticket creation for escalations, tickets follow up, status page control, crosschecks, etc.).
Responsible for Core OS Patching of Solaris coordinating the team to complete patching activities according to our SLA.
Perform Root Cause Analysis for issues during the patching process trying to avoid the same issues in future patching windows.
Automate patching process through HP Server Automation Client. (Opsware)
Communication with users to coordinate patching, troubleshoot and/or manage efforts to accomplish their specific requirements.

uCMDB Engineer

Confidential

Responsibilities:

Creating and maintaining Python/Jython scripts to discover information from Servers (Applications, Databases, etc.)
Basic Linux Servers administration.
Creating Application mapping for a better control of the applications and infrastructure.
Create reports with the discovered CIs and their relationships.
Create application Backups.
Communication with application owners to get information about their apps and used technologies.

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