Windows System Administrator Resume
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Gadsden, AL
SUMMARY:
- With an extensive and versatile technical knowledge built upon a base of extremely strong customer service and organizational skills, I have developed a strong set of core values and skill sets. Approachability, personal growth, and continuing use of new technologies are driving forces in my career.
- Build and administration of Windows Server 2003, 2008, 2012 r2, 2016 including Hyper - V builds
- Active Directory configuration, maintenance, and management, Group Policy creation
- Administrator of GSuite (Gmail, Google Groups, Sheets, Calendar, Docs)
- Extensive end-user support via phone, in person, and remote via VNC/Dameware/TeamViewer
EXPERIENCE:
Windows System Administrator
Confidential
- In an enterprise environment of 2500 users, I have been involved with nearly every aspect of IT Infrastructure. Work closely with the Service Desk and developers to support and maintain system.
- Build and maintain new servers in Hyper-V, older builds in VMWare, as well as physical builds
- Point of contact with vendors and accounts payable for hardware/software quotes, orders, inventory, and invoicing
- Set up procedures and documentation for new Data Center, including generator testing, security access (cameras, biometric entry, and magnetic locks), and HVAC
PC Support Technician
Confidential, Gadsden, AL
- I worked as a technician in a small computer company supporting residential and business customers.
- I did everything from desktop builds for a gamer to a server build and AD implementation for a doctor's office.
- Worked with doctor's offices to upgrade to a paperless EHR Management system, involving complete network and desktop upgrade, installation/upgrade of software, and training employees on new equipment/software
- Managed to recover a local fast food company's accounting and payroll records from a faulty hard drive by replacing the board on said drive
- Remove and repair damage caused by virus/spyware/ransomware
CIS Director
Confidential, Gadsden, AL
- Moved email from Linux-based Qmail to Gmail
- Configured and maintained managed switches across multiple VLANS
- Implemented backup/failover Internet access utilizing DSL & Cable
- Maintained and updated the official County website
- Quoted, inventoried, and supported all hardware and software use by the county
Computer Technician
Confidential, Gadsden, AL
- I was a technician for a small computer support company that supported residential and business customers across the state.
- Build and install custom PCs to end user's specifications
- Design and install networks and servers for businesses
- Built such a good rapport with many companies and users, they still occasionally reach out to me to this day
Website/Graphic Designer
Confidential, Rainbow City, AL
- I worked as the main IT person at this small yellow page company. I also did work as a graphic and website designer.
- Provided layout and graphic design for Yellow and White Page display and premium ads
- Troubleshot computer and network issues throughout the office on Macs and PCs
- Redesigned and managed company website
Research/Computer Director
Confidential, Gadsden, AL
- Setup and maintained Confidential 's website
- Assisted not only Confidential with technical issues but also its members
- Conducted and compiled research as needed by Confidential, its members, and other agencies