Network Systems Admin Resume

PROFESSIONAL EXPERIENCE

Confidential

Network Systems Admin

Responsibilities:

Develop, maintain and troubleshoot issues regarding a wide range of systems, applicationssecurity, and network configurations. Research, recommend and install upgrades, patches, applications and equipment. Review processes and procedures and make recommendations to provide increased efficiency and reliability of systems. Monitoring and resolution of vulnerabilities via Tenable Nessus.

Confidential

System Administrator

Responsibilities:

Part of Operations team supporting 24x7 mission critical environments Test patches, hotfixes, and updates in test environment prior to production deployment. Provide tier 2 support to help desk personnel.

Confidential

Network Administrator

Responsibilities:

Administration of primary site, and disaster recovery enterprise network. Administration of Production and Development Hyper - V environments. Configured and installed new Cisco switches to support new Cisco VOIP phone system, including creating subnets required to support the new phones.

Confidential

Field Service Technician (tier 2)

Responsibilities:

Resolved trouble tickets relating to hardware, software, and network issues for high profile users. Managed ticket queue through Maximo ticketing system. Asset management.

Confidential

Lead Technician

Responsibilities:

Supervised and trained one Jr. Technician. Point of contact for all in-house hardware, software, and network trouble ticket resolution. Designed and implemented network and PC systems for various clients. Installed, configured and maintained Nortel key phone systems: MICS, CICS, and BCM.

Confidential

Root Consulting, Technician

Responsibilities:

Installed Cisco IAD 2600 routers for integrated T1 service. Performed test and turn-up of new T1 services for customers. Performed phone activations which included extending and cross connecting lines.

Confidential

Network Technician

Responsibilities:

Performed troubleshooting and repairs on network and computer systems for various clients. Setup and admin of tape drive back-ups using Backup-Exec software. Configured and installed Dell servers running Windows Server 2003.

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