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Cti Core Infrastructure Services Resume

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Irving, TX

SUMMARY

  • Information Technology and Services Professional; Cloud, Virtualization, Systems, Provisioning, and Automation Engineer; Broad/deep “T” Leader with experience across all IT disciplines.
  • Driven by collaborative teamwork with focus on Customer success.
  • Sr Leader, Matrix Manager, Project Manager, and Collaborative Cross­Functional Technical Team Lead
  • Presentation and Communication skills with Customers and all levels of management
  • Customer Proposals/Deliverables, Basis of Estimate, Request for Information/Proposal, and Statement of Work
  • Problem Management, Crisis Management, Time Management, Organization, Prioritization and Troubleshooting Skills
  • Foster highly collaborative team environments, embrace intellectual property capture/reuse, break down work silos, resulting in increased ROI
  • Driven to implement automated, repeatable, and controlled solutions, resulting in decreased TCO
  • Rapid Resolution of Internal and Customer Critical/Red Alert outages
  • Cloud, Infrastructure, Systems, and Solutions Architect/Engineer
  • Cloud Reference Architecture, Delivery and Deployment Models
  • Industry standard Cloud and Virtualization Solutions and Best Practices
  • Infrastructure and Data Center Orchestration and Automation using Infrastructure - as-Code,
  • DevOps, Software Configuration Management, and Continuous Integration/Continuous Delivery
  • COTS Product Integration, Software Baseline Management,
  • Infrastructure integration across all resource areas: Server, Compute, Data Flow, Storage, Network, and Firewall
  • Platform Infrastructure Architect, Implementation, and Lifecycle Support/Maintenance Solutions
  • Quality Improvement Process and Methodologies (Lean and Six Sigma)
  • High Availability, Configuration Management, Change Management, and ITIL Methodologies
  • Business Continuity, Disaster Recovery, and Capability Maturity Model Integration (CMMI)

TECHNICAL SKILLS

Hardware (Physical and Virtual): Rackspace Private Cloud, Amazon Web Services, Rackspace Managed Services, Dell PowerEdge Blades, HP SuperMicro, Sun Galaxy, X86, E10K, 6800, M/T-series and other enterprise level servers and storage devices. NT based BSD, HP, EMC, and Network Appliance storage devices. AT&T 3B15, AT&T 3B4000, Pyramid MIS-4, IBM RISC 6000, NCR 3450, NCD X-terminals, and Hewlett Packard and Data Products laser/postscript printers.

Software (Operating System, Virtualization, Security, Middleware, and Tools): Cloud Computing Characteristics, Deployment Models, Delivery Models:

Cloud Reference Architectures (NIST, Dell, IBM), Public/Private/Hybrid clouds, Multi-Tenancy, On-Demand, Data Segregation, IaaS/PaaS/SaaS/DBaaS/FWaaS, SDN/NSX Operating Systems, Virtualization, and Virtualization Management (VMs, Zones/Containers, LDOMs): Horizon VDI, OpenStack/KVM, VMware/vSphere/ESXi. Linux (RHEL, CentOS, uBuntu) version 5 thru 7.x, E10K/SSP, Solaris 10/9/8/7/2.6/2.5.1/2.4/2.3 & Sun OS4.1.3, UNIX SVR3.2.1 and SVR4, OSX 5.1, HPux 10.x, and NT/ BSD Storage Virtualization:

NetApp FAS/NAS, Logical Volume Manager, ZFS, Raid Manager, Veritas Volume Manager, and Solaris Volume Manager Automation and Environment Provisioning: Infrastructure-as-Code, Heat, Chef, OVFTool, PowerCLI, ESXcli, Rapid Provisioning, Immutable/Phoenix/Snowflakes, Solaris/Docker Containers, Kickstart/Anaconda/Jumpstart, Ruby, Json, Python, Shell

System Access and Authentication IDM, LDAP, NFS, DNS, NIS+, NIS, Active Directory: System Management and Security: Nagios, YUM, Nova/Neutron (SDN and FWaaS), Sendmail, JASS, AIDE, Tripwire, Alert, SECSCN, CIS-CAT, HP product suite, NAI Gauntlet firewall, Patrol, ADSM Code Management, Continuous Integration, Continuous Deployment (CI-CD), Kanban/Scrum, and Team Collaboration:

Clearcase, Clearquest, Stash, GIT, Jira, Confluence, Redmine, Jenkins, Nexus, Artifactory, Leankit Middleware and Other: Oracle, MySQL, Apache, Microsoft (MS) Office products (Excel, Power Point, Project, Visio, Visual Basic for Applications (VBA). Cisco Data Center Unified Computing Support Specialist (DCUCI).

Technical Training: Chef Fundamentals Cisco Data Center Unified Computing Support Specialist (DCUCI) Certification, Sun Solaris Certified System Administrator, Sun CEC 2003-2006 (technology forum), Data Center/Storage Symposium, Broadsoft VoIP technology, N1, Datacenter Consolidation, StarCat Maintenance and Administration, Patrol BMC and WSun KM Training, Serengeti Maintenance and Support, Advanced E10K System Administration, Web based training for Daktari and Serengeti server lines, Sun OS, Solaris, and E10K System Administration, Sun Network Administration, Corporate Information Security, NAI Gauntlet firewall management, Sun/Unix Consultant to Perimeter Security Team, Veritas/Sun Volume Manager, Sun Solstice Disk Suite, Sun NIS+ Administration, TCP/IP Networking, OS and Network Security, System Tuning, System Backup Strategies (IBM ADSM, Legato Networker, and Veritas NetBackup), Programming (primarily sh/ksh scripting), System Monitoring (BMC and SRS), Database functionality (Informix, Sybase, and Oracle), AT&T UNIX, Pyramid OSx system administration and OSx Tuning, and IBM AIX System Administration, shell script writing, limited “C” and Perl programming

Instructor Support: Chef Fundamentals, Solaris 10 Certified Instructor, Sun Galaxy Firmware Upgrades, office automation tools (e.g. Qoffice, Cliq, 2020, Informix, Sybase, Uniplex, X, Motif, Word Perfect, Corel, vi editor, elm mailer, and shell programming).

PROFESSIONAL EXPERIENCE

Confidential, Irving, TX

CTI Core Infrastructure Services

Responsibilities:

  • Support Global PMO managing Business as Usual and Strategic IT Portfolios for End User Computing.
  • Primary focus is $12M portfolio with key deliverable being the migration of end user desktops hosted in Asia/Europe to NextGen VDIs hosted in North America.
  • Manage team of expert level project managers.
  • Support steering committee presentations and lead global cross-functional teams.
  • Facilitate project plan development, requirements capture and traceability through solution deployment, gap analysis, risk and opportunity mitigation, development of testing service operating model and test/acceptance procedure plans. Review/write SOWs (statements of work) and RFQs (request for quotes) for third party vendor services.

Confidential, McKinney, TX

AVP Environment Provisioning DevOps

Responsibilities:

  • Leadership and technical position with key responsibility to establish and operate a new DevOps organization on a private cloud.
  • Transfer of knowledge to leadership on Cloud Reference Architectures and Delivery Models.
  • Cross-functional team coordination with corporate information security and enterprise federation teams for access and authentication; risk/opportunity management and gap analysis; demand/capacity management, etc.
  • Support for DevOps Operational Model with focus on delivering capabilities and facilitating a responsive, pleasant development experience for clients coming to the DevOps environment.
  • Senior Technical Lead / Cloud Engineer for an OpenStack w/KVM private cloud environment; Supported Continuous Integration Continuous Deployment team; Implementation/delivery of software development and task management using Agile framework, Scrum, Sprint, and Kanban; Infrastructure-as-Code (IaC) for automation of platform and customer capabilities.
  • Automation and implementation of security hardening/patch management using Chef.
  • Technical guidance for solution design and problem resolution.
  • Assisted with approvals for bi-directional communication of private cloud..

Confidential, Garland, TX

Principal Systems Engineer

Responsibilities:

  • Matrix manager, Integrated Product Team Lead, Systems Engineer, and L2/L3 support.
  • Systems engineering support for design, development, installation, and deployment of new application product development in virtualized environment using vCenter/ESXi.
  • Expert in developing and deploying rapid, repeatable, controlled builds using various build automation software tools such as Chef, jumpstart, kickstart, etc.
  • Lead support for writing proposals and basis of estimates of architectural design, infrastructure configuration, system administration, and system/application integration efforts.
  • Ensured solution development and delivery aligned with proposals, customer requirements, and agreed upon deliverables.
  • Specialize in root cause analysis, resolution of red alerts, infrastructure architecture best practices, lean process improvement, implementation, delivery, and project execution.

Confidential

Certified Instructor/Senior Systems Engineer/Program Manager

Responsibilities:

  • Certified Solaris instructor for all Unix and Solaris courses; Led project to establish infrastructure failover;
  • Deployment of data replication site for disaster recovery of GCA's IT services; x86 platform administration skills, Dual boot deployments, Jumpstart, course builds, and hardware support for Dallas training facility; Consultant to Sales Team for custom class development and professional service engagements to deliver training.

Confidential

Project Engineer / IT Consultant

Responsibilities:

  • Technical Manager for engineering team for pre and post sales engagement support and architecture design and delivery for telecoms and network equipment providers.
  • Data center business continuity and ITIL methodologies.
  • Data Center compliancy and continuity of business maturity assessments.
  • Application, and Data Center Readiness Services.
  • Product Life Cycle Mgmt and Service Delivery Methodologies.
  • Architectural design and deployment of solutions.
  • Customer requirements gathering, POC, and RFP support.
  • Development of proposals, SOWs, and customer service agreements.
  • Build automation for rapid deployments using customization of Jumpstart; Solaris SysAdm support and training; Software Integration documentation and planning.

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