Account Executive Resume Lawrence, MA - Hire IT People

SUMMARY

Highly motivated, personable business professional with a successful 20+ year track record of sales results. High aptitude for learning new technologies - self taught and proficient in Linux System administration, HTML, CSS, Apache Server configuration, MySQL database administration, PHP scripting, etc. Professional demeanor, even during the most difficult situations. Completely versatile, having done Inside sales in a call center setting and outside sales working from a remote location. Excellent management skills having hired, trained and developed a small team.

AREAS OF EXPERTISE

Management
Sales & Marketing
Business Development
Call Center
Customer Service
Team Building
Conflict Resolution
Presenting
Negotiation & Persuasion

TECHNICAL SKILLS

General Computer Skills: Microsoft Office (Word, Excel, PowerPoint, Outlook), Google Apps

CRM: ACT Database, SalesForce, Home Care CRM

Operating Systems: Windows 10, Windows 8, Windows 7 Windows XP, Mac OS X, Linux - All variants

Cloud: Amazon AWS, Google Cloud

Web Technologies: HTML, CSS, PHP, MySQL, Bash Scripting, Windows Registry Editing, TCP/IP Networking, Virus Removal

PROFESSIONAL EXPERIENCE

Confidential, Lawrence, MA

Account Executive

Responsibilities:

Primary role was to call on Hospitals, Rehab facilities, Nursing Homes, MD offices, etc. to introduce Confidential value added services and solicit referrals.
Met with patients and family members to review the services that were ordered for them by their provider, set expectations for how our staff would carry out those services and answered any questions they had.
Initiated co-marketing strategies with other health care agencies
Accurately documented all marketing activities and results using Home Care CRM

Confidential, Burlington, MA

Business Development Manager/Inside Sales

Responsibilities:

In a call center environment completed 100+ outbound dials daily to C-level executives.
Presented Confidential value propositions and leasing programs to prospective partners.
Accurately entered all new prospects into CRM (SalesForce) and documented all marketing activities and results.

Confidential, Groveland, MA

Center Manager

Responsibilities:

Sales Management - Hired, developed and supervised Account Managers to maintain our network of referral Hospitals, MD offices and other Health Care facilities.
Helped identify new referral partners.
Sales Management - Conducted daily staff huddles to review previous day new business.
Reviewed pending business with Account Managers.
Operations Management - Hired, developed and supervised service and clinical staff.
Assisted with scheduling and routing in order to allow for efficient patient management.
Operations Management - Conducted monthly site inspections and quarterly FDA inspections to confirm that the center complied with all local, state and federal guidelines.
Inventory Management - Conducted daily inventory audits, ordered new supplies as necessary.
Customer Experience Management - Conducted daily “Sunrise Calls” to welcome new patients, provide them with my name and contact information, and to set proper expectations for the services as ordered by their Physician/Care provider.

Confidential, Boston, MA

Loan Originator

Responsibilities:

Primary role was to meet with bank customers and using a consultative approach, present the various residential loan products, guiding them to the product that best met their needs, assisting them with the completion of all required loan documentation, collecting all required supporting documentation and communicating with them throughout the underwriting process.
Additional responsibilities included prospecting for new non-banking loan customers and in addition to reviewing the banks loan products with them, introducing them to the banks other services so that they may take advantage of those.
Generate new referrals through networking with real estate professionals, community organizers, church groups, etc.

Confidential, Agawam, MA

Loan Originator

Confidential, Malden, MA

Loan Originator

Confidential, Southington, CT

Inside Sales/Personal Lines Insurance (AARP)

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Account Executive Resume

Lawrence, MA

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