DevOps Engineer Resume

SUMMARY:

Web Developer & IT Professional with 8+ years experience in the internet services industry. I'm passionate about developing elegant and intuitive applications that work together seamlessly on both web & mobile.
Right now, I'm experimenting with ES6, React, Meteor, and Webpack.
In my spare time I like to work on mobile apps and dream about the future of technology.
A few of my other passions include user interface design, network administration, paired programming, mountain biking, hiking and teaching others about new technologies.
I'm hungry to learn, resourceful, highly skilled and CompTIA, CIW and Microsoft certified.

EXPERIENCE:

DevOps Engineer

Confidential

Responsibilities:

Develop configuration management scripts using chef; Provision, operate, and manage AWS environments;
Streamline product QA and release cycles; Automation and testing via scripting/programming;
Research new promising technologies, strategies, and ways to solve technical issues

Integration Developer

Confidential

Responsibilities:

Develop integrations for Confidential 's integration marketplace.
The marketplace enables digital marketers and IT professionals to easily make connections and pipe data through javascript and REST calls from their website to hundreds of vendor APIs with minimal configuration.
Additionally develop automation tools, NodeJS apps, and command line tools to help reduce pain points and increase workflow efficiency.

Network Administrator

Confidential

Responsibilities:

As the Network Administrator I was responsible for installing new equipment, running cable, installing WiFi access points, maintaining the existing network, overseeing software updates, developing web interfaces and backend shell scripts, and providing Tier III support.

Customer Service Manager

Confidential

Responsibilities:

I was responsible for providing a dedicated level of support to our customers. In addition to the duties of a Customer Service Engineer
I provided Tier II support and billable development services.
During my time in this position I resolved hundreds of escalated help desk tickets and I played a key role in helping our department maintain a 98% customer satisfaction rating.