Sr. Solution Consultant Resume
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Atlanta, GA
SUMMARY
- Highly motivated and proactive professional with a broad base of OnBase enterprise content management (ECM) rooted by a strong core IT foundation.
- Over 14 years of software development and implementation experience with a focus in the ECM arena.
- Positive and enthusiastic, able to communicate effectively with management at all levels and direct workers.
- Disciplined and well organized in any environment, with ability to function smoothly in pressure situations
- Strong leader with solid ability to analytically and strategically maintain, troubleshoot and resolve problems.
PROFESSIONAL EXPERIENCE
Sr. Solution Consultant
Confidential, Atlanta, GA
Responsibilities:
- Design, develop and implement new OnBase solutions based on client business needs.
- Establish project scope, timeline and deliverables.
- Provide in - depth knowledge and technical oversight to our clients and their 3rd party vendors.
- Lead client knowledge transfer and turnover of solutions implemented.
Sr. Systems Engineer
Confidential, Houston, TX
Responsibilities:
- Proactively lead business requirements gathering.
- Lead and developed OnBase Workflow/WorkView custom solutions.
- Accurately created technical documentation for internal and external uses.
- Successfully implemented OnBase upgrades and migrations with detailed documentations.
ECM Systems Engineer
Confidential, Southfield, MI
Responsibilities:
- Installed and configured OnBase software.
- Created test transactions and ran tests to confirm program specifications.
- Analyzed codes to find causes of errors and revise programs.
- Consulted with clients to prototype, refine, test, and debug programs to attain client approval.
- Write and maintained documentation to describe program development, logic, coding, testing, changes, and corrections.
Sr. Solutions Implementation Analyst
Confidential, Lake Mary, FL
Responsibilities:
- Lead the planning, development and implementation of custom OnBase software solutions.
- Developed and mentored staff in areas of design, implementation and professional development.
- Participated in pre-sales activities to assure successful project results to maximize productivity and revenue.
- Successfully delivered ECM solutions to clients by understanding their needs.
- Troubleshoot and solved issues that arise during the implementation of complex & custom software solutions.
- Consulted and handled implementations from start to completion of the project cycle.
- Coordinated with appropriate staff resources the delivery of outputs and taking necessary action to meet and exceed client SLAs.
- Upgraded and promoted OnBase environments.