LEAD SYSTEMS ADMINISTRATOR Resume

Summary

12+ years managing IT Departments, Data Center Operations, Computer Infrastructure & Operations, and Technical Projects.

TECHNICAL SKILLS

Microsoft, Hewlett - Packard, Compaq, and IBM. A
Security Patching, Windows Server Update Services (WSUS)
SQL Clustering & AlwaysOn High Availability Groups
SQL Relational Databases
SQL Server Management Studio (SSMS)
Systems Administratio
System Center Configuration Manager (SCCM)
System Center Operations Manager (SCOM)
System Center Virtual Machine Manager (SCVMM)
TCP/IP, DNS, DHCP, FTP, HTTP, HTTPS Technical Project Management Technical Writing & Documentation Training and Mentoring Troubleshooting Use of AS400 / DB2
Use of Visual Studio Team Foundation (VSTF)
Virtualization VMware Administration WAN Virtualization
Windows Server & Desktop Operating Systems
Support & Management of Computer Infrastructure & Operations
Citrix MetaFrame XP Administration experience Disaster Recovery (DR)
Enterprise Monitoring Experience with F5 Big-IP Experience with Switches & Routers Failover Cluster Manager Firewalls
High Availability (HA)
HP Integrated Lights Out (ILO)
HP Systems Insight Manager (SIM)
Hyper-V Administration Integrated Library Systems (ILS)
Internet Information Service (IIS)
Microsoft Office Suite - Outlook, Word, Excel, etc. Octopus
Racking, Stacking, & Cabling
RAID, SANs, NAS, iSCSI, Fibre & Data Deduplication
Remote Desktop Connection Manager (RDCMan)
Deploying Configurable Network Computing (CNC) updates to Oracle's JD Edwards World, OneWorld, & PeopleSoft Deploying & Debugging XML, VBScript, and PowerShell scripted additions, moves, changes, and SQL updates

PROFESSIONAL EXPERIENCE

LEAD SYSTEMS ADMINISTRATOR

Confidential

Responsibilities:

Streamlined monthly processes resulting in rise of Security Patch Compliance from 72% to 100%
Led Operations Team in implementing end-to-end monitoring solutions for new secure environments within data center
Repaired and tuned Hyper-V VM server infrastructure resulting in 90% decrease in SCOM alerts

LEAD SYSTEMS ADMINISTRATOR

Confidential

Responsibilities:

Migrated 2000+ ESX 4.x VMGuests and 50TB+ of Electronic Protected Health Information (ePHI) data from NetApp to EMC2 Symmetrix VMAX Enterprise Storage in less 25% of the time allocated for the project
Collaborated with other IT project teams across the organization to coordinate deployments, configurations and support for Production, Test and Development systems to accomplish business objectives

ASSISTANT MANAGER & TECHNICAL PROJECT MGR

Confidential

Responsibilities:

Received Directors Award as Technical Project Manager for two-year, $1.5M software and data center upgrade involving replacement of legacy UNIX mainframe with a Private Cloud of 14 servers and multiple SQL databases housed on iSCSI SANs. Coordinated training of475+ employees and deployed client to 500+ workstations with no downtime for customers. Liaison to vendor for analysis, architecture, design, implementation, testing, deployment and support. Post-implementation, managed service level agreements (SLAs), patching, upgrades, break-fix support, & design analysis for enhancement requests.
Led design and implementation teams for High Availability (HA) network architecture solution involving clustered redundant systems, NLBS, WLBS, and F5 Big-IP network appliances, resulting in 99% up-time for systems
Led design and implementation teams for Disaster Recovery (DR) solution involving secondary data center, clustered redundant systems, data-deduplication appliances, UPSs, a diesel generator, and dark fiber connections, ensuring continued system operation among all 21 organizational branches despite threats of catastrophic loss of central data center
Implemented replacement of MPLS data circuits system-wide in 22 locations. Twelve buildings were upgraded to fiber, with remaining receiving WAN virtualization using adaptive private network appliances, resulting in annual savings of $800k+.
Developed and oversaw project to install PCI Compliant customer payment systems throughout the enterprise

DATA CENTER OPERATIONS MANAGER

Confidential

Responsibilities:

Created Operations Team from scratch - interviewed, hired, scheduled and trained 13 technicians
Established and documented policies and procedures to streamline production and increase reliability
Authored documentation for nightly deployments of Configurable Network Computing (CNC) updates to Oracle's JD Edwards

DATA CENTER OPERATIONS ANALYST

Confidential

Responsibilities:

Project Manager for MSN Switch-Port Consolidation - directing 15 technicians in three data centers. Resulted in multi- million-dollar savings by significantly reducing number of leased switches.
Authored Quality Control Checklist for data centers in Puget Sound resulting in increased continuity and more streamlined building of new servers - later utilized in all MSN data centers worldwide

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