SUMMARY

Experienced inter - networking professional with focus on Cisco / VMWare / Dell-based networks, troubleshooting, network design & system administration. Team player who is creative, motivated, proactive, consistent, efficient, highly technical, detail oriented, studious & analytical. Passion for learning new technologies & continuing education. Commended for willingness to step up, help out, take accountability & be part of the overall goal - combined with technical skill, organization & determination. Relationship builder who treats people fairly with freedom to be creative & thrive.

AREA OF EXPERTISE

• V MWare/Windows systems administration
• Customer SLA compliance
• Critical thinking & problem solving
• Time management
• Communication (oral & written)
• Adapting to fast paced change
• Cisco/Juniper routers, switches, firewalls
• Solarwinds Orion installation/configuration/management
• LAN & WAN protocols
• Rev erse engineering & documenting network topologies

TECHNICAL SKILLS

Industry Certifications: CCNP - 1/2014 / CCDP - 6/2014 VMWare VCP6-DCV - In progress CompTIA Project+ - 7/2014 / CompTIA A+ ce - 8/2013 Microsoft MTA - Windows Server Admin.

Software : MS Office Suite & 365, MS Visio, Powershell, SolarWinds (Core, IPAM, NPM, NTA, QoE, PM, UDT & IVIM), Active Directory, Exchange, RSAT, VMWare/vSphere, Skype for Business server

Operating Systems: MS Windows XP / 7 / 8 / 10 / Server 2003-2012 R2 Mac OS XLinux/Unix (CentOS, Fedora, Red Hat)Cisco IOS / Juniper JunOS & ScreenOS

Protocols : TCP/I P, DHCP, DNS, SSL, MPLS, VPN, SMTP, SNMP EIGRP, OSPF, BGP, SSH, VTP, STP, HSRP, MetroE, Frame Relay, IPSec, Multicast, ATM, PBR, RTMP, NetFlow, VoIP, LDAP, SAN, FTP, NAT

PROFESSIONAL EXPERIENCE

Confidential, Melbourne, FL

Senior System Administrator

Responsibilities:

• Successfully lead project to replace Lync 2013 system with Skype for Business 2015 including load balancers, high-availability and phone system integration for Crestron conference room systems.
• Successfully researched, installed and configured enterprise Citrix ShareFile deployment for 500+ users.
• Configured ADFS server for transparent SSO using SAML authentication with Windows Logon credentials.
• Deployed and Customized Network Monitoring Software system (Solarwinds - NPM, VMAN, IVIM).
• Implemented new turn-up of Office 365 including hybrid (w/ on-prem) AD Sync, SharePoint, Exchange and Sky pe for Business.
• Deployed new enterprise root certificate authority and decommissioned existing CA.
• Resolved DNS/AD issues and raised domain functional level from  R2 including building new domain controllers and decommissioning old ones with no interruption to service.
• Successfully migrated DHCP services from split-scope to DHCP with failover at two locations.
• Upgraded 4 complete VMWare datacenters from various versions to 6.0 U2 and then to 6.5.

Confidential, Melbourne, FL

Director of Information Technology - Systems & Infrastructure

Responsibilities:

• Successfully set and implemented standards, expectations and short/long-term goals for IT department and employees resulting in 70% improved department productivity and efficiency over a 1 -year period.
• Ev aluated current and future LAN requirements, made recommendations and conducted infrastructure upgrade for all components of LAN across 3 locations including all switches, routers, firewalls and data center. Configured all networking equipment and integrated into existing system without disruption.
• Purchased, implemented and customized network monitoring software (Solarwinds - NPM, IPAM, NTA, QoE, PM, IVIM) spanning 3 locations.
• Completed successful migration of 8+ year old firewall (Juniper ScreenOS) to current model (Juniper SRX - JunOS) in live production environment without disrupting operations.
• Reverse engineered and documented existing network from scratch, created documentation system standard and implemented company-wide, resulting in 60% decrease in time-to-resolve helpdesk tickets.
• Designed, ordered and configured centralized high-density Ruckus WiFi system consisting of 45+ AP's for 10,000+ users spanning 3 locations.
• Achieved 100% PCI compliance for all financial servers company-wide.
• Consulted with and hired contractors as necessary in order to keep projects on schedule.

Confidential, Melbourne, FL

Network Control Technician D - FAA Telecommunications Infrastructure

Responsibilities:

• Selected as member of action team that improved career development process.
• Contributed to department efficiency by presenting multiple process improvements.
• Presented with URock award by adjacent team for going above and beyond to help resolve an outage
• Monitored for, analyzed, and troubleshot network problems within operations center utilizing network management and monitoring tools such as SNMP, Orion, Netflow, Ca Spectrum Suite.
• Efficiently used test methods to troubleshoot WAN / LAN technologies such as Ethernet, IP, Frame Relay, MPLS, aTm, BGP, QoS, Circuit Emulation, OSPF in production and lab environments.

Confidential, Tampa, FL

Jr. Syste m Engineer

Responsibilities:

• Remote turn-up and troubleshooting of new and existing customer sites.
• Implementation and troubleshooting of EVDO, broadband, cable and DSL circuits.
• Monitoring 15K+ network devices using Solar Winds and proprietary software.
• Reverse engineering, auditing and documentation (Visio) of complex network topologies.
• Led project team that deployed solution for new customer with 80+ US locations, 3 weeks ahead of schedule. As primary engineer, was responsible for design, configuration of all equipment, circuit activations and final testing.
• Redefined NetWolves design standard for failover solutions using IPSLA.
• Selected as lead for all intern projects.
• Applied TACACS+ configurations to 150+ devices already in production.
• Implemented monitoring configuration for 300+ devices in Solar Winds.
• Configured and troubleshot wide array of Cisco routers, switches and firewalls.

Confidential, Trinity, FL

Network / Telecom Support Technician

Responsibilities:

• Supported communications and LAN / WAN systems for commercial customers, including equipment installation.