Technical Support Resume
4.00/5 (Submit Your Rating)
Chesapeake, VirginiA
SUMMARY
- Excellent communication and organizational skills, strong team player, and strong multi - tasking capabilities.
- Exceptional competency with Microsoft software (MS Office Word, Excel, PowerPoint, Outlook, and Visio)
- Hands-on classroom experience with Virtual Machines, Active Directory, routers, and switching
- Considerable knowledge of Active Directory
PROFESSIONAL EXPERIENCE
Confidential, Chesapeake, Virginia
Technical Support
Responsibilities:
- Provided technical support to customers via telephone and written communication
- Entered call information into call tracking database
- Assisted in testing and valuation of current and new products
- Perform special tasks/projects when directed
Confidential, Virginia Beach, Virginia
ConsultantResponsibilities:
- Troubleshot the latest and older Confidential devices (smartphones, and tablets)
- Assisted in giving training classes on how to use mobile devices, and Smartwear
- Demonstrated key features of mobile devices to customers, and assisted with setup of devices
Confidential, Chesapeake, Virginia
AssemblerResponsibilities:
- Helped with building of conductor boxes aboard US Navy vessels as well as repaired “dead end” cables throughout ship machinery spaces
- Tested various conductor boxes aboard US Navy vessels
- Fabricated/modified parts using shop equipment
- Built products such as electric motors, electronic control devices, and sensing equipment.
- Test functional performance
- Assembled electronic systems and installed components aboard US Navy vessels (DDGs)
Confidential, Chesapeake, Virginia
Laborer/Electricians HelperResponsibilities:
- Built and tested MCTs (Multi Cable Transit) to make sure they held water and airtight integrity
- Banded and inspected electrical and fiber optic cables to insure that they were in no danger of being damaged or accidentally cut
Confidential, Chesapeake, Virginia
Sales Associate
Responsibilities:
- Responsible for sales of bridal sets, watches, and other jewelry throughout Kay’s, also responsible for the overall upkeep of the store, back storeroom, and bathroom
- Other duties included taking jewelry repairs, and notifying customers of shipment arrivals, and repairs