SUMMARY

• Motivated and experienced Information Technology professional (Systems Architect) offering a track record of strong analytical and problem - solving skills, along with the ability to follow through on projects from inception to completion. Talent for mastering new technologies with a strong desire to continually update knowledge and skills.
• Ability to fully understand the business process so that technology will not fail or be underutilized
• Success in staying poised under pressure with a demonstrated ability to transcend differences
• Excellent people skills with a demonstrated ability to lead and motivate teams
• Fosters collaboration and innovation. Works with other IT teams to design and develop creative solutions that meet business requirements.
• Skilled at explaining how IT projects can create business value and meet the needs of an organization
• Ability to communicate & understand the needs of both technical & non-technical issues
• Dedicated and hardworking with a resilient drive to produce results
• Demonstrates commitment to end-user satisfaction. Responds with a high level of professionalism and urgency.

TECHNICAL SKILLS

Operating systems: Windows 95, Windows 98, Windows NT 4.0, Windows 2000 Professional, Windows XP, Windows Vista, Windows 7, Windows 8 and 8.1, Windows 10. Windows 2000 Server, 2003 Server, 2008R2 Server, 2012R2 Server, Server 2016

PROFESSIONAL EXPERIENCE

Confidential

Senior Windows Systems Architect/Administrator

Responsibilities:

• Solely responsible for managing entire Office 365 environment, including the administration of 25,000 Exchange Online mailboxes.
• Powershell administration and automation to enhance business processes.
• Implementation and administration of a Microsoft Active Directory 2012, 2008, and 2003 domain environment
• Responsible for upgrading/transitioning from a Windows 2008R2 Active Directory environment to Windows 2012R2, and from Windows 2003 Active Directory environment to Windows 2008R2.
• Conduct frequent Active Directory risk assessment programs and take the necessary steps to remediate the findings
• Deployment of Dell’s Spotlight on Active Directory to ensure that the overall health of Active Directory is being maintained
• Migrated entire Active Directory SYSVOL from File Replication Service (FRS) to Distributed File Service Replication (DFS-R) to improve overall group policy posture
• Fully evaluated all Technical Preview versions of Windows Server 2016
• Deployment of many Windows 2012 R2 Servers in an effort to phase out legacy systems
• Utilization of Splunk for log management and incident response troubleshooting
• Implementation of Thycotic’s Secret Server for Privileged Account Management (PAM)/security
• Perform all E-Discovery and Litigation Hold techniques within our Office 365 messaging environment
• Project management lead on all critical, enterprise-wide Windows projects
• Design and support of hundreds of organizational units and group policies utilizing Microsoft’s Active Directory native tools and NetIQ’s Directory and Resource Administrator/Group Policy Administrator
• Played a major role in implementing Oracle’s Identity Synchronization for Windows product (ISW) to integrate LDAP and Active Directory attributes, credentials, and authorization
• Responsible for administering 200+ physical/virtual campus-wide Windows application servers
• Established and managed change management processes and procedures
• Responsible for patch management utilizing WSUS
• File and print server administration and deployment
• Administration of enterprise DNS servers
• Administration of Nokia Checkpoint firewalls
• Assist with monitoring servers and other networked devices utilizing Nagios
• Implemented Quest’s Big Brother monitoring software for the entire server farm prior to Nagios rollout
• Recommend security guidelines to our Tech Partners team to help safeguard the infrastructure
• Manage vendor relationships to ensure vendor performance meets or exceeds expectations
• Creation of thorough documentation of infrastructure processes and problem resolutions
• Decommission many physical servers to reduce operating costs and rack space
• Barracuda spam firewall administration for enterprise-wide email system prior to migrating to Office 365
• Collaborate extensively with Networking, Storage, Operations, Technicians, and Help Desk teams to satisfy customers' needs

Confidential, Zomnir, P.C.

Network/Systems Administrator

Responsibilities:

• Implementation and administration of Microsoft Active Directory Services, Exchange 2003 and 2007 Server, & Microsoft Systems Management Server (SMS) 2003
• Implementation and maintenance of backup system for all critical company data. Installation and configuration of Exabyte backup devices and Veritas Software including Backup Exec 10, 11, & 12.
• Performed automated rollouts of software upgrades, various application packages, databases, security patches, & operating system conversions
• Supported all PDAs and mobile devices, including smart phones that synchronize with Microsoft Exchange Server
• Reacted to incoming calls and/or emails regarding PC and remote access problems, including Citrix Metaframe Presentation Server 4.1 & Outlook Web Access
• Oversaw all aspects of corporate voice services which include Avaya IP Office communications, voicemail system, Integrated Messaging Services, system/usage monitoring, & conference bridging
• Experience in troubleshooting, configuring, and installing printers, servers, wireless routers, and workstations
• Installed and configured several multi-terabyte Network-attached storage (NAS) units that were being utilized for large-scale data projects
• Continually assisted attorneys in moving the firm in a “paperless” direction through file structuring and sharing
• Aided in the development of business continuity and disaster recovery plans, maintained current knowledge of plan executables, and responded to crises in accordance with these implemented plans
• Network security - Symantec Mail Security for Exchange, anti-virus, spam, & spyware techniques
• Maintained software license compliance guidelines for the firm

Confidential

Systems Administrator

Responsibilities:

• Administered a Windows 2000 Active Directory environment & Microsoft Exchange 5.5 Server
• Responsible for all Windows 2000 Server/Windows 2003 Server builds and administration
• Supported remote access solutions for the telecommuting/mobile workforce through a Cisco VPN concentrator and Shiva LanRover
• Implemented a Symantec Ghost Server for deploying images onto other systems. Assisted the QA team with their customized images for software development.
• Supported a rapidly growing infrastructure and Client base, including world-wide support
• Assisted with the development and implementation of a corporate Business Continuity strategy
• Administered a Serena Teamtrack ticketing system, which helped ensure courteous, timely, and effective resolution of end user issues
• Instituted employee training workshops and new hire computing setups and orientation tutorials
• Managed a group of interns studying in the technology arena
• Helped deploy and maintain an RSA SecurID Technologies server, including secure token access