Principal Consultant Resume
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Burlington, MA
SUMMARY
- Confidential is a seasoned professional consultant with over 20 years of experience in project leadership. His professional career traverses numerous industries, yet demonstrates consistent ability to drive projects to success in any business environment, including Fortune 500 companies, mid - size to small companies, and the public sector. Confidential has consistently demonstrated the ability to enter a business environment, cut through the "thick brush" and blaze a path toward a successful outcome. Confidential rapidly assesses information, determines the most pressing implementation, integration and quality assurance needs of the project, and prioritizes the acquisition of skills, knowledge and information to ensure success. Confidential has excellent interpersonal, writing and communication skills.
- High degree of cross functional, in-depth and hands-on technical experience and knowledge including Oracle's RDBMS, Technology stack such as SDI, TAS and GSI, Exadata and Exalogic technologies, Weblogic, Java and J2EE, OEL Linux, OVM, Oracle Fusion Application Middleware, Identity Management, and Oracle Fusion's ERP, CRM, HCM, Oracle OnDemand eBilling and easy applications.
- Advanced Microsoft office suite skills including Word, Excel, Powerpoint, Visio and MS Project. Experience working with Agile and Waterfall project management methodologies.
- Project Leadership and Communication Skills
- Successfully led numerous key projects and teams to build, implement, and integrate emerging technologies into the Confidential ecosystem.
- Skilled and experienced leading global, diverse, multinational teams from around the globe.
- Experienced in all aspects of the project lifecycle from pre-sales and requirements gathering to development and launch for Oracle's OnDemand eBill and easyPay customer implementations.
- Worked with Oracle development and integration teams to devise project charters, status reports, project plans, architectural diagrams, and integration and quality assurance plans for new data center infrastructure rollouts across the globe as well as application integrations in Confidential .
- Responsibilities included scheduling, designing, deploying and leading production launch.
- Served as primary point of contact for all levels of management, including Oracle's executive management team and between internal and external technical project teams. Regularly communicated project status to all stakeholders, escalating issues and roadblocks to Oracle leadership as needed.
PROFESSIONAL EXPERIENCE
Principal Consultant
Confidential, Burlington, MA
Responsibilities:
- Led Software as a Service automation initiative for Confidential Ensured project implementation deadlines met for systems testing, quality assurance, hardware and software delivery, and integration.
- Developed, refined, Implemented and maintained automation processes for Confidential hosted Confidential applications and OnDemand ePay and eBill business applications.
- Developed precise and clear step-by-step technical documentation to help ensure successful outcomes and customer satisfaction. Led Oracle's Confidential Cloud team in meeting project deadlines, customer satisfaction and uptime goals.
- Implemented and managed bill presentation and payment services to mobile, financial and utility companies as well as health care providers and public sector organizations. These systems processed upward to hundreds of millions of dollars in credit card or ACH transactions.
- Worked with PCI and HIPPA compliance teams to ensure data security standards edocs was acquired by Siebel, which was subsequently acquired by Oracle With edocs and Siebel, roles varied from to senior consultant, systems engineer or project management depending on the client need. Engaged in all aspects of the project lifecycle from pre-sales to launch. Responsibilities included scheduling, designing, deploying and production launch. Coordinated communications between all levels of management, sales, customer and technical project teams. Extensive on premise consultant experience throughout North America.
Senior Network Consultant
Confidential, Newton, MA
Responsibilities:
- Managed projects including new customer software and hardware implementations for small to mid size companies throughout New England. Direct experience in product delivery, implementation, customer management and sales.
Network Administrator
Confidential
Responsibilities:
- Managed Confidential network, security, hardware, software and legacy business systems. Helped manage migration of legacy business applications to current business applications.
Technical Writer and Health Education Consultant
Confidential, Boston, MA
Responsibilities:
- Wrote health educational and financing materials, including a Lender's guide to the Massachusetts Deleading Financing Programs.
- Met with Bankers through Massachusetts to educate on financing programs and expand awareness.
Communications Intern
Confidential
Responsibilities:
- Wrote Correspondence for Confidential . Wrote a guide to the different offices within Confidential . Assisted with Public relations events and emergencies.
- Facilitated Communication with various agencies within Confidential .
News Editor
Confidential
Responsibilities:
- Edited news pieces by contributing journalists. Wrote new articles, including hard-hitting controversial pieces on campus health violations and fiscal issues. Instrumental part of the publishing team.
Administrator
Confidential
Responsibilities:
- Handled various administrative duties for the Business pages. Wrote two business book reviews for the business pages that were published in the Confidential .